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Syncing problems

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up un… (read more)

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up unless I got to Firefox's web browser and click on the three bars, and under my name click on sync now. Then the site comes up. The problem is I have to do this each time, on each computer. I have tried all kinds of troubleshooting to no avail. Help.

Asked by coganra 1 hour ago

Last reply by FredMcD 44 minutes ago

Tab Groups

Hi, tab groups on Chrome/Edge really help me in my work. Once one subject is complete, I close all the related tabs. But I am a Firefox user. I do not want to move to a G… (read more)

Hi,

tab groups on Chrome/Edge really help me in my work. Once one subject is complete, I close all the related tabs. But I am a Firefox user. I do not want to move to a Goggle or MS product that wants me to sign in and collate all my data in one place.

I do not want to use a plug-in - I trust the code that Mozilla writes but struggle to trust code that a third party writes and also has a "Not monitored by Mozilla" banner.

As FF had this feature in the past, are they adding to the roadmap to bring it back in the future?

Asked by matchafox 2 hours ago

Last reply by TyDraniu 2 hours ago

Can't use recovery keys

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create r… (read more)

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create recovery keys, not use them.

Asked by dyl.chyll 16 hours ago

Last reply by FredMcD 7 hours ago

Firefox running very slow except in troubleshoot mode

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting i… (read more)

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

Asked by clawoffice 15 hours ago

Last reply by FredMcD 7 hours ago

Outlook emails sent to draft folder whilst being typed

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seem… (read more)

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seems to be no reason for it to be happening.

Asked by jackie_pugh 13 hours ago

Last reply by FredMcD 7 hours ago

Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account.

Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

How can I convince Firefox that my personal email is free and available so that I can make a new account with it??

Thank you for your help!

Asked by mariah.k 13 hours ago

Last reply by FredMcD 7 hours ago

For the last 6-8 months, Firefox has not allowed me to check out (make a purchae) with paypal on my Window 10 computer. Its not a Paypal problem, it worksfine with Explorer.

For the last 6-8 months, I cannot check out (make a purchase) using Paypal on my Windows 10 computer using Firefox. Paypal works fine with Explorer. But Firefox, which … (read more)

For the last 6-8 months, I cannot check out (make a purchase) using Paypal on my Windows 10 computer using Firefox. Paypal works fine with Explorer. But Firefox, which I prefer for all other purposes, just goes into an endless spiral if I click on "check out with Paypal". For all and any online vendors.

Asked by bmacewan 11 hours ago

Last reply by FredMcD 7 hours ago

LOOSING LOGGED IN PAGES AFTER FIREFOX RESTART

Every time I restart Firefox, I have to login ALL my pages again -Google, Yahoo Mail, Whatsapp Web, Facebook! Going trough all the authentication sh!tt over and over and … (read more)

Every time I restart Firefox, I have to login ALL my pages again -Google, Yahoo Mail, Whatsapp Web, Facebook! Going trough all the authentication sh!tt over and over and over!! It drives one MAD after a while. Especially if you searched all the help portals you can find, NOTHING works, So Mozilla B Y E !!!

Asked by Chris 1 day ago

Last reply by FredMcD 7 hours ago

recently started getting SSL_ERROR_RX_MALFORMED_SERVER_HELLO error after a while of using youtube.

For the last week or so, I've started getting an error page with SSL_ERROR_RX_MALFORMED_SERVER_HELLO message when I try to use Youtube. It happens randomly after a while … (read more)

For the last week or so, I've started getting an error page with SSL_ERROR_RX_MALFORMED_SERVER_HELLO message when I try to use Youtube. It happens randomly after a while of surfing the net, including using youtube, and no amount of refreshing or reopening the tab would help, I keep getting this error when trying to access Youtube. Only closing and reopening Firefox solves the problem, until the next time. Its so random, it would be working fine and then I refresh or go to another clip and get the error. (Latest version of FF and using W10 on an Asus Rog Stryx laptop.) Help please? Thank you.

Asked by yaelglo 12 hours ago

Last reply by cor-el 8 hours ago

Video playback error

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Micros… (read more)

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Microsoft Edge are running fine without issue. Please help with any tips or troubleshooting you may have to help get this browser working properly

Asked by lfr4439 13 hours ago

Last reply by cor-el 8 hours ago

light and dark theme

How do I switch from light to dark mode? I've been using the same theme for a while now and up until the update it was defaulted in light mode but now it's in dark mode. … (read more)

How do I switch from light to dark mode? I've been using the same theme for a while now and up until the update it was defaulted in light mode but now it's in dark mode. How do I change my webpages to be defaulted in light mode?

Asked by TinaCintron26 10 hours ago

Last reply by TNorth 9 hours ago

reverse alphabetical order of printers in destination drop down list on "print" screen

Hi: I hope I can explain my issue easily. When I am using Firefox 96.0.1 64 bit (Windows 10) and go to print a web page, the print screen pops up. The first thing on the… (read more)

Hi: I hope I can explain my issue easily. When I am using Firefox 96.0.1 64 bit (Windows 10) and go to print a web page, the print screen pops up. The first thing on the right under "print" is a 'destination' drop-down menu for the various printers on my network. They appear in reverse alphabetical order. How can I configure the dropdown menu so that they appear in alphabetical order? Thanks so much.

Rich Fingerhut

Asked by RichF 1 day ago

Last reply by jscher2000 11 hours ago

Firefox Themes

Some time ago, my colour scheme in Firefox changed. I spent hours getting it back to what I wanted. Recently, following a PC restart it happened again, now I can't recove… (read more)

Some time ago, my colour scheme in Firefox changed. I spent hours getting it back to what I wanted. Recently, following a PC restart it happened again, now I can't recover my original Theme. Worse, 2 website's, ASDA & Tesco have changed colour to purple making it very difficult for my wife to read. It makes no difference to these websites whichever theme I set. When I open the same websites on Google Chrome, they appear normally. I have used Firefox for many years but now it gets ever more complicated making it more difficult to use. Often, if I need to update anything financial with suppliers, it fails to do so, then I have to switch to Google Chrome which works without any problems.

PS I tried to add images both by word doc. & PDF but clicking the 'Browse' button below could not find them in my explorer, they are there.

Asked by TJames 1 day ago

Last reply by jscher2000 12 hours ago