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Fire fox will not fully load, nor operate after update

Greetings Ya'll, I have to apologize if this is a double post, but I came back to the forum, & wanted to see if there were any responses, but i could only find my p… (read more)

Greetings Ya'll,

I have to apologize if this is a double post, but I came back to the forum, & wanted to see if there were any responses, but i could only find my post listed under "My Profile"/"My Questions".

My original post was made Dec. 19-2025

=======================================

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all. Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

Asked by David DeBord 3 weeks ago

Last reply by David DeBord 2 days ago

Security Measures (Passwords may have been exposed through data breaches.)

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches. All 3 websites with data breache… (read more)

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches.

All 3 websites with data breaches belong to Facebook.

I permanently deleted all Facebook accounts more than 3 years ago.

Without Facebook accounts, I can't and don't need to change my passwords, right?

Thanks and regards

Asked by I.C.H. Beatbuster 1 week ago

Last reply by I.C.H. Beatbuster 3 days ago

SSA access

When I try to connect to the SSA login site, I get this message: "Bad Request Your browser sent a request that this server could not understand. Size of a request heade… (read more)

When I try to connect to the SSA login site, I get this message:

"Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

If I use Microsoft Edge, the login works fine.

Asked by Milt Hall 6 days ago

Extension Icons Missing After Restart

Windows 10 and cannot upgrade to 11. Firefox is current. Pages began to open slowly so restarted computer, which fixed that issue but the bookmarks (happens often), Bit… (read more)

Windows 10 and cannot upgrade to 11. Firefox is current.

Pages began to open slowly so restarted computer, which fixed that issue but the bookmarks (happens often), Bitwarden & Instapaper icons were missing from the toolbar. I managed to retrieve the bookmarks but while attempting to restore the icons, the puzzle icon disappeared, which, after many hours I did manage to retrieve.

The boxes that open after right-clicking on the gear or puzzle icons do not match what the multiple online help suggestions show (I cannot take a screenshot of what I see in my drop down menus). I have deleted and reinstalled Instapaper and Bitwarden to no avail. Multiple suggestions from Bitwarden emails did not work and they suggested that it may be a Firefox issue.

Also, videos will not load but will load on Microsoft Edge.

Asked by Ron Smith 6 days ago

Last reply by Ron Smith 5 days ago

Connectivity issues with one site, formerly no issues for a long time of use.

Every time, but only in the last two days, I try to click through to anything related to American Partisan.org, get a "bad request"error message. I have never had this pr… (read more)

Every time, but only in the last two days, I try to click through to anything related to American Partisan.org, get a "bad request"error message. I have never had this problem in many years of visiting this site and clicking various linked articles on site. I am still receiving email from this site daily with no problems, but cannot click from the email to the site itself. I am not very computer savvy having grown up using a dial telephone in another millennium. I hope the solution is simple. I have no such problems with the site in question on the same email account on my cell phone. I have no similar problems with any other sites on my computer. Here is the message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Apache Server at default-65-61-8-232 Port 443

Asked by Jon Tickner 5 days ago

Last reply by Jon Tickner 5 days ago

Formatted Windows, reset firefox password... can I still recover passwords/bookmarks from old files ?

Stupid mistakes were made - I reinstallted windows and when I opened firefox I realized, that I did not know my password and also was not sure about the mailadress. I fin… (read more)

Stupid mistakes were made - I reinstallted windows and when I opened firefox I realized, that I did not know my password and also was not sure about the mailadress. I finally found an account with my mailadress but reset the password - it said that all data in the account will be deleted if I do that.

I got the old files recovered, but everytime I copy paste the old key4, login and cert file... nothing changes withing the browser. If I copy the whole old profile folder and exchange it with the new one and then I open firefox it just says "profile could not be found" and then firefox closes.

Is there any chance of recovering my old saved passwords or did I screw up entirely ?

Asked by Srcrss (Sorceress Art) 3 days ago

Last reply by Srcrss (Sorceress Art) 2 days ago

Website doesn't show its icon

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either). Using the latest FF, Edge will show an icon. Is there a way to refresh FF and… (read more)

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

Asked by tanin 3 days ago

Last reply by tanin 1 day ago

How to remove the "<selection>" tag from the selected text when using the AI chatbot custom prompt in the about:config?

You can create custom prompts in about:config (search for browser.ml.chat.prompt), so you can use something like {"label":"Custom prompt","value":"%selection%"}. This %se… (read more)

You can create custom prompts in about:config (search for browser.ml.chat.prompt), so you can use something like {"label":"Custom prompt","value":"%selection%"}. This %selection% is the text on the page that is currently selected. When you select something and click the chatbot popup button that appears and choose your custom prompt, it sends to the chatbot the string "<selection>the selected text</selection>". So instead of just returning the actual text, it adds the <selection> tag around it.

There are two problems with this: 1. it's ugly, and 2. the chatbot doesn't ignore it, sometimes changing the response because of the "<selected>" tag.

How to remove this tag so that what is sent is only the "the selected text" string with no tag?

Asked by qwe123 4 days ago

Primary Password reset Windows 11 pro

Try to setup Thunderbird POP3. Keeps asking for a primary password I never set. I do have a password for Mozilla Firefox, used to log-in and create this question. POP3 Y… (read more)

Try to setup Thunderbird POP3. Keeps asking for a primary password I never set. I do have a password for Mozilla Firefox, used to log-in and create this question. POP3 Yahoo has been real trouble since the MSFT update as of Novemeber/December 2025.

Asked by samsphillips 6 days ago

automatically loading unwanted tabs

Hi, I have over a hundred tabs that persist in reloading automatically even after I closed (deleted?) them one-by-one. My pc is low on memory, and this situation (the aut… (read more)

Hi, I have over a hundred tabs that persist in reloading automatically even after I closed (deleted?) them one-by-one. My pc is low on memory, and this situation (the automatic reloading of my many unwanted tabs) is not helping matters any! I have already bookmarked most of them, and do not need them hanging around in my tabs window. How can I get rid of my unwanted tabs? I have already tried to clear all cookies and everything else I can clear, and that did not seem to help either. Anyone, please advise. Thanks.

Asked by afriedccs 4 days ago

Untrustworthy certificate

Hello, I have been using Firefox for many years and also have Bitdefender Security Premium running on my devices. Unfortunately, I am getting more and more messages like… (read more)

Hello,

I have been using Firefox for many years and also have Bitdefender Security Premium running on my devices. Unfortunately, I am getting more and more messages like the following:

Function: Online threat protection

firefox.exe attempted to connect to ads.mozilla.org using an untrusted certificate. We blocked the connection because untrusted certificates are issued by unrecognised certification authorities.

However, I can confirm that Firefox and the add-ons are all up to date. But I also trust Bitdefender, as this message will not have come out of nowhere. What can I do to get everything working properly again? Thank you. Kind regards, NaIch

Translated with DeepL.com (free version)

Asked by Naichbindas 2 days ago