All logins/passwords missing
Problem/possibly relevant info: yesterday evening, auto-fill for logins/passwords was working when I opened my laptop (from standby) this morning, my welcome screen wa… (read more)
Problem/possibly relevant info:
- yesterday evening, auto-fill for logins/passwords was working
- when I opened my laptop (from standby) this morning, my welcome screen was frozen at last night's day/time when I lowered the lid so I restarted (press and hold power button; this happens all the time as of the past 6 months or so)
- logins/passwords have now disappeared
- Windows 10, Firefox v.102.0 (updated July 1st)
After 2 hours of trying to find answers, I've done/discovered the following:
- followed steps here: https://lifehacker.com/how-to-recover-your-missing-firefox-passwords-1835616191 -- didn't work
- I don't have other profiles and am not synced to another device
- I've had no luck finding an "Old Firefox" folder
- logins.json, logins.json-2.corrupt, and logins-backup.json all have the same timestamp (this morning) and file size
- when I open logins.json and logins-back-up.json in Firefox, I get the following message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data (I suspect this is where I'm in big trouble...)
I am very non-techy so any straightforward suggestions would be greatly appreciated. Otherwise, I guess I'll have to decide if I want to pay to get it fixed or go to the hassle of re-setting all my passwords. ;)
Thanks!