Showing questions tagged: Show all questions

outlook: hotmail.com email

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my brows… (read more)

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my browser they couldnt help me. Not long ago, i didnt need to sign in each time. I might have changed some computer settings, but im not sure which ones. I use a laptop...stu

Asked by snickixx 37 minutes ago

Password problem

I am backing up my bookmarks to a HTML file as I have been doing for several years. Recently I noticed when I opened the backup file there were two sets of bookmarks sho… (read more)

I am backing up my bookmarks to a HTML file as I have been doing for several years. Recently I noticed when I opened the backup file there were two sets of bookmarks shown, one from several months ago (out-of-date and unneeded) and the current one.

I want to eliminate the old set of bookmarks, but I cannot figure out how to do it. The funny thing is the old set of bookmarks is NOT showing in my bookmark library. It is like a ghost set of bookmarks.

Any suggestions?

Asked by MrKite 3 hours ago

Last reply by MrKite 45 minutes ago

Firefox Detect's CTRL key depressed, when it's not.

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has falle… (read more)

When using Firefox, seemingly randomly the web browser will detect that the control button is pressed on the keyboard. There is nothing around the keyboard that has fallen on the control button, nor are sticky keys enabled in Windows 10. There been a few times now where I have been sitting back using the mouse only and Firefox to text at the control button is pressed and starts to zoom in or out because of that. The only way that I can stop it from happening is to click outside of Firefox on a different application and then go back. To attempt to fix this I've tried the following:

  1. restart firefox
  2. clear the cache, both manually and with ccleaner
  3. restarted windows
  4. checked for an update of firefox (I am at the latest version currently)
  5. diabled sticky keys in windows 10 completely
  6. tried a different keyboard

None of the above fixes have solved the problem that I am encountering. This issue does not happen in Google Chrome or any other application that I use it is specific to only Firefox. I looked for similar fixes before posting on here, and found two. One individual said that they fix this by changing their Wi-Fi adapter. I had tried to enable and disable this which had no effect. The second fix they said that they tried to restart the computer, which I have done no less than five times now in order try to solve is extremely irritating and functionality killing issue. Thanks guys.

Asked by reservesteel9 5 hours ago

Last reply by reservesteel9 1 hour ago

Screenshot button not working

Hi, I have managed to find the right click menu and have got screenshot button to be listed however when pressed I only get large X page across browser window. Likewise w… (read more)

Hi, I have managed to find the right click menu and have got screenshot button to be listed however when pressed I only get large X page across browser window. Likewise when I add screenshot scissor button to toolbar same thing happens. What do I need to change to enable screenshot?

Asked by bobrey 4 hours ago

Recovering Firefox Profile (w/ EaseUS Data Recovery) After Factory Reset

I lost my Firefox profile data (amongst other files) after a hardware issue forced a repair and a factory reset. I purchased the EaseUS Data Recovery tool to try recover … (read more)

I lost my Firefox profile data (amongst other files) after a hardware issue forced a repair and a factory reset. I purchased the EaseUS Data Recovery tool to try recover my Firefox data but am running into issues.

I located the two folders (one ending in ".default-release" and the other ending in ".default-release-1632317792925") from the PRE-reset file location C:\Users\[User]\AppData\Roaming\Mozilla\Firefox\Profiles.

I then close Firefox, delete all of the folders from the same location in the POST-reset location of those same files, and paste the older folders in their place.

However, when I start Firefox, it only shows me POST-reset tabs. Am I doing something wrong?

Asked by tito.obaisi 5 hours ago

Last reply by tito.obaisi 5 hours ago

Registered Device Not Syncing Open Tabs

I am signed into my Firefox account. The device name is listed, Syncing is ON. I've set the items to be synced; Bookmarks, open tabs, Logins and passwords, addresses, add… (read more)

I am signed into my Firefox account. The device name is listed, Syncing is ON. I've set the items to be synced; Bookmarks, open tabs, Logins and passwords, addresses, add-ons, and Setting. Yesterday I did a Sync and when I got home I could not see the device or the open tabs.

What am I missing? Pat

Asked by Pat L 5 hours ago

Upload speed limited on iCloud, GDrive, etc.

Hello everyone! Since the release of the new Firefox version 90 afterwards I have been using Firefox as I simply love surfing the internet with it as an alternative to ch… (read more)

Hello everyone!

Since the release of the new Firefox version 90 afterwards I have been using Firefox as I simply love surfing the internet with it as an alternative to chrome or chromium based browsers.

However, a small problem is annoying me: when I try to upload to iCloud.com or Google Drive, especially large ones, the upload speed is limited to 10 mbps, whereas I have an upload speed of 50 mbps.

On the other hand, when I try to upload on Chrome Browser or Edge Browser to both websites, the speed gets maxed out, literally maxed out by even 55 mbps!

I even tried to upload similar sized files simultaneously to Chrome, Edge and Firefox. Chrome and Edge finished while Firefox is still stuck on one third of the upload!

The strange thing though: when I open speedtest.net and measure the upload speed, it gives me on Firefox a speed of 50 mbps!

Any idea where the problem is? Any ideas how to speed up the upload and benefit from the max speed?

I am using latest Firefox on Windows 10.

Thank you!

Asked by Anmar 5 hours ago

Relay stopped forwarding email?

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have c… (read more)

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have changed but I am not getting the one time code needed to login. Would appreciate any help/guidance with sorting this out. Thanks.

Asked by sdarisi 6 hours ago

White Bar appears above all firefox windows when Firefox is maximized, need help getting rid of it.

I have a strange white bar that appears above the Firefox window at all times, but it's only visible on one of my other monitors, which is positioned above the monitor Fi… (read more)

I have a strange white bar that appears above the Firefox window at all times, but it's only visible on one of my other monitors, which is positioned above the monitor Firefox is on. I've tried starting firefox with all my extensions and themes disabled, and all that did was make the bar black instead of white.

This lead me to believe it was the Title bar. However, that's currently disabled. When I enable the title bar, the white bar disappears, but then I'm left with the title bar (which I do not want).

Is there a way I can have the Title bar disabled and not have this bar appear?

Worth noting I'm using the Lepton UI mod (which doesn't seem to be responsible for this) and DisplayFusion (which I thought would have been responsible for this, however I cannot be sure). Running Win 10.

Asked by Shigbeard 14 hours ago

Last reply by Shigbeard 8 hours ago

N-th tab in firefox doesn't load

Hiya, I'm having a minor inconvenience with firefox 91.0.2 for a few months now. It's popped up a few months ago and hasn't resolved itself in between updates. I'm guilt… (read more)

Hiya,


I'm having a minor inconvenience with firefox 91.0.2 for a few months now. It's popped up a few months ago and hasn't resolved itself in between updates.

I'm guilty of having many (well over 20) tabs open at the same time and around the 20th or 30th tab even, usually one of the (newly opened) tabs, simply never loads. If I open the same link in another tab, the link (any url) does load. See the screencap below.

This is on a windows 64 bit machine OS build: 19043.1165 (21H1) Windows Feature Experience Pack 120.2212.3530.0

I'm running Norton 360 Antivirus software.

Will try running in safe mode, to see if it still happens and confirm in a reply to this message.

Hoping you guys might have some suggestions.

BTW: https://support.mozilla.org/en-US/questions/1317506 is probably the same problem, unfortunately the thread has been archived. This one: https://support.mozilla.org/en-US/questions/1285104 also seems similar.

Title bar and tab colour

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active applica… (read more)

In most standard Windows applications, the title bar and tab colour follows the default Windows settings, e.g. (in my case) the title bar and tab colour of active application windows is blue. This is true even in Thunderbird. Since FF 89, title bar and tabs are something between white and light gray, which is extremely user-un-friendly. FF developer team should return to the previous colour scheme. Yes, I know the circumstances of free software but this is NO excuse to alienate millions of users. Developers that change fully functionable software just, well, just to CHANGE it should consider that they are doing WRONG. Could anyone tell them? I am just user, not developer and I am not willing to learn developer tools like BugZilla just for this simple guiding principle.

Asked by Semilynx 2 months ago

Last reply by Semilynx 12 hours ago

Constant blocking

Dear Firefox Community: I used to love Firefox. Now, I am constantly blocked from performing basic functions. Tonight I tried to complete a simple ebay transaction. I… (read more)

Dear Firefox Community: I used to love Firefox. Now, I am constantly blocked from performing basic functions. Tonight I tried to complete a simple ebay transaction. I wasted more than one hour trying to make a purchase, with Firefox failing at every step. I opened Microsoft Edge and completed my purchase within literally seconds. Firefox now blocks me from several of my favorite websites. My fantasy sports and sports betting websites fail on Firefox but work fine on other browsers. The entire financial pop up window that is supposed to provide security does not work with my bank's website. I am trying to find a good reason to continue using Firefox, and I am not thinking of any. Again, I'm a longtime user and fan but right now the basics are not working with you, Firefox. Very frustrated.

Asked by bboortz 18 hours ago

Add/sync device

I am trying to add my phone as a device. The first step is to open the QR reader in my android Firefox app, but I'll be damned if I can find it. I have gone into the sett… (read more)

I am trying to add my phone as a device. The first step is to open the QR reader in my android Firefox app, but I'll be damned if I can find it. I have gone into the settings menu to "Turn on sync" but that doesn't show anywhere. What am I missing? Thanks to all.

Asked by Art 1 day ago