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  • Solved

2 step verification

My bank and gmail require 2 step verification with option to skip next time. I continue to get same request but not if I use MIcrosoft Edge browser. How can I correct t… (read more)

My bank and gmail require 2 step verification with option to skip next time. I continue to get same request but not if I use MIcrosoft Edge browser. How can I correct this so can continue to use Firefox. If I cannot correct this, will be forced to use another browser.

Asked by changed1956 1 week ago

Answered by FredMcD 4 hours ago

  • Solved

Chase.com

I use Win10. I have an updated Firefox browser. I have deleted cookies and cleared the cache. I have restarted multiple times. Chase.com will NOT work with Firefox. I get… (read more)

I use Win10. I have an updated Firefox browser. I have deleted cookies and cleared the cache. I have restarted multiple times. Chase.com will NOT work with Firefox. I get a page that says the browser has to be updated to above version 76. and mine is 96.0.3 I did indeed follow their link to download and do the update even thought I knew I had the most recent update, and it worked. UNTIL...I closed the browser and tried to login again.

I contacted Chase for online support. The online "specialist" who was also the supervisor (?) at Chase has told me Chase is no longer compatible with Firefox. This makes NO sense to me. She insisted this was the case. I felt she didn't want to assist in hunting down the issue.

Does anyone else have a problem with the Chase.com website??

Asked by quietspirit57 18 hours ago

Answered by jscher2000 13 hours ago

  • Solved

Potential Security Issue

I am trying to access a few financial sites and receive the following security error that I am unable to resolve. Something changed with my Firefox settings recently as … (read more)

I am trying to access a few financial sites and receive the following security error that I am unable to resolve. Something changed with my Firefox settings recently as I was able to access these sites prior.

==============

Firefox detected a potential security threat and did not continue to accountaccess.edwardjones.com because this website requires a secure connection.

What can you do about it?

accountaccess.edwardjones.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by wrtuthill 18 hours ago

Answered by cor-el 13 hours ago

  • Solved

Search display

When I do a search, if a site has a green check mark in the title, the web address is superimposed over the title making both impossible to read. If there is no green che… (read more)

When I do a search, if a site has a green check mark in the title, the web address is superimposed over the title making both impossible to read. If there is no green check mark, the web address is above the title and I can easily read both.

I am switching to a different search engine until this issued is resolved.

Asked by gary.gerulat 19 hours ago

Answered by FredMcD 18 hours ago

  • Solved

can't access a specific website

I can't access website www.ewealthmanager.com...the message said: THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE AUTHENTICITY OF THE RECEIVED DATA COULD NOT… (read more)

I can't access website www.ewealthmanager.com...the message said: THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE AUTHENTICITY OF THE RECEIVED DATA COULD NOT BE VERIFIED. I have been accessing this website for many years without problem...this is the first time I can not access this website...please help

my email address: [email removed from public]

Asked by usacalif 1 day ago

Answered by FredMcD 1 day ago

  • Solved

can't find mozilla bookmark files on external hard drive

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows… (read more)

I am trying to transfer my firefox bookmarks from my old computer's hard drive to my new computer. they are both fairly current laptops, and i believe both are on windows 10 (the new one is on, i think, whatever the newest version of windows is). I cannot turn on my old computer, so I can't export the bookmarks, but the hard drive is fully functional. The problem is, I can't find where the bookmarks are located. I have tried looking through the files, I have "show hidden files" on, I have tried manually searching for "places.sqlite" and I have tried doing the %APPDATA% thing. I can see other folders on the hard drive very easily, so it shouldn't be the fault of the hard drive. If you know how I am able to find the files, please go through it step-by-step; I'm not proficient in computer things, and something that may seem very obvious and instinctive to you may be what I'm messing up on.

Asked by thefirstpunmaster 1 day ago

Answered by jscher2000 19 hours ago

  • Solved

Not able to download Zip files from Google drive after compressing

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it … (read more)

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Asked by satyamverma.8.b 4 days ago

Answered by satyamverma.8.b 1 day ago

  • Solved

Firefox CSS question: putting navbar at top of browser, in line with Menu bar

Hello. Before the "proton" update to the Firefox UI, I had nicely saved space in my browser by putting the navbar up on the same level with the menu bar which is able to … (read more)

Hello. Before the "proton" update to the Firefox UI, I had nicely saved space in my browser by putting the navbar up on the same level with the menu bar which is able to make the UI area of Firefox take up less vertical space on my screen. Proton broke this however, so I reverted.

What sort of userchrome.css code do I now need to use in order to put the menu bar and navbar on the same level, like the attached image?

Asked by zach.heise 1 week ago

Answered by cor-el 1 week ago

  • Solved

Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]@… (read more)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Asked by mmathe8 2 weeks ago

Answered by artur6912 2 weeks ago

  • Solved

One link on site is not responding. All of the other links are responding. The one link does respond on other browsers.

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers… (read more)

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers.

Asked by haydenrtke 4 days ago

Answered by FredMcD 4 days ago

  • Solved

Images are displayed with different colors

Firefox is showing images with different colors. I tried changing gfx.color_management.mode pref to 0 on the about:config page to disable Color but it did not help. Pleas… (read more)

Firefox is showing images with different colors. I tried changing gfx.color_management.mode pref to 0 on the about:config page to disable Color but it did not help. Please advice

Asked by jayakrishnan.kct 3 days ago

Answered by cor-el 2 days ago

  • Solved

Getting tabs across full width of window

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate t… (read more)

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate the right 50% of the tab bar. I have found plenty of advice about how to set minimum and maximum sizes for the tabs themselves, but that is not my problem. I want to be able to see all of my tabs when there is plenty of room to show them. Any way to solve this?

Asked by wendiwoman2 3 days ago

Answered by cor-el 2 days ago

  • Solved

Incorrect Timestamps in Gmail When Using Firefox

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamp… (read more)

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamps do not occur when checking Gmail, using Chrome and other browsers; so it appears to be something occurring only with Firefox.

I communicated with Gmail support staff; and they think it may be due to Firefox's anti-fingerprinting configuration settings that sandboxes the session to the point where the browser has no idea which timezone you are in. The timezone then gets sets to UTC time for everyone, rather than the timezone set on the individual computer.

The only option to get back the correct timestamp in Gmail, using Firefox, is to disable the the anti-fingerprinting value in about:config. However, this then disables other anti-fingerprinting privacy protections.

Is it possible for Mozilla to add an option to leave the timezone out of your anti-fingerprinting configuration settings, as that information is not really giving much privacy info away about anyone?

Please advise, and also let me know if there is a work-around to get my correct timestamp back in Gmail, without disabling anti-fingerprinting in about:config

Thank you for your attention to this matter and any assistance you can provide.

Asked by lmruffolo 4 days ago

Answered by cor-el 3 days ago

  • Solved

can't access the Microsoft Office website

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office… (read more)

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

Asked by danil_mazur 4 days ago

Answered by danil_mazur 2 days ago

  • Solved

my primary email address isn't correct

How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from p… (read more)

How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from public] @gmail.com Cable one has pulled the plug and disconnected my previous [email edited from public] @cableone.net address. No one can send any emails to that address anymore as nothing is there.

I hope you can please help me. Jan Kautz

Asked by 39jan30 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 4 days ago

Answered by jscher2000 2 days ago

  • Solved

A Very Important Parent Bookmark Disappeared Again!

A very important parent Bookmark folder disappeared again! When I do a Search, I can find Bookmarks that are in the Parent Bookmarks folder but as I have reported before,… (read more)

A very important parent Bookmark folder disappeared again!

When I do a Search, I can find Bookmarks that are in the Parent Bookmarks folder but as I have reported before, the HUGE issue is that there is NO way to find where the parent Bookmarks folder or the Bookmarks in the parent Bookmarks folder using the Search function! How can I find the parent Bookmarks folder and where the Bookmarks are that were in the Parent Bookmarks folder?

I have added many Bookmarks since yesterday so I do not want to try to do a Restore.

I need to find the Bookmarks that disappeared soon.

Asked by Wayne Carpenter 3 days ago

Answered by cor-el 2 days ago

  • Solved

My Bookmark tab shows absolutely nothing, but still registers that my bookmarks exist.

I need to access my bookmarks quickly and efficiently. But the icons for my bookmarks are not showing up! I don't know what to do and I really need them to show up. The s… (read more)

I need to access my bookmarks quickly and efficiently. But the icons for my bookmarks are not showing up! I don't know what to do and I really need them to show up. The space that they usually are at is still there, but the icons aren't.

Asked by thefoulestfowl 2 days ago

Answered by cor-el 2 days ago