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After I change my password, it won't work the next time I try to use it.

Locking this thread, please continue here: [/questions/1438481] Help me change my password so that it will work the next time I want to access email. … (read more)

Locking this thread, please continue here: [/questions/1438481]
Help me change my password so that it will work the next time I want to access email.

Asked by Carolyn Williamson 1 month ago

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Ljudet

Locking this thread, please continue here: [/questions/1438460] Jag har inget ljud när jag surfar med Firefox. Google Chrome har jag ljud och alla övriga användningar på … (read more)

Locking this thread, please continue here: [/questions/1438460]
Jag har inget ljud när jag surfar med Firefox. Google Chrome har jag ljud och alla övriga användningar på datorn.

Asked by jan nilsson 1 month ago

  • Solved

No support of 64bit PKCS#11 drivers for signing devices (i.e. smart cards) on 64bit Firefox

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers – Firefox 122.0 (64-bit) – Windows 11 Pro 6… (read more)

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

Asked by kralpatr 1 month ago

Answered by kralpatr 1 month ago

  • Solved

Peer’s Certificate has been revoked.

I encounter this message "Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE" when connecting to "Site A" using Firefox version 122.0 (64), my… (read more)

I encounter this message "Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE" when connecting to "Site A" using Firefox version 122.0 (64), my primary browser. I have successfully connected to "Site A" using Firefox in the recent past.

I can connect to "Site A" without errors using my backup browser, MS Edge Version 121.0.2277.83 (Official build) (64-bit).

This seem to be a Firefox related problem.

Help

Asked by JIML 1 month ago

Answered by JIML 1 month ago

  • Solved

Firefox manual proxy config, port number not accepted

I'm trying to use a manual proxy server for Firefox. When entering the proxy address and port number, Firefox outlines the port number field in red and disables the OK bu… (read more)

I'm trying to use a manual proxy server for Firefox. When entering the proxy address and port number, Firefox outlines the port number field in red and disables the OK button thus refusing to accept my assigned port number. I'm trying to use port number 29842 which was given to me by the proxy provider.

Asked by kent30 1 month ago

Answered by kent30 1 month ago

  • Solved

Magnify

Firefox has a magnifier in the url bar. It activates for no reason. The arrow pointer does not move but the magnifier keeps going up and down 110%- 145%- 38% all over the… (read more)

Firefox has a magnifier in the url bar. It activates for no reason. The arrow pointer does not move but the magnifier keeps going up and down 110%- 145%- 38% all over the place. only hitting escape several times and then touching the magnifier resets it back to 100% {normal} is there a way of eliminating this feature alltogether? Any help would be appreciated.

Asked by cqng54a 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Preloading tabs

How can I set tabs to automatically preload when I open the browser? I'm just trying to switch from Chrome to Firefox and I can't find such a setting here, although it is… (read more)

How can I set tabs to automatically preload when I open the browser? I'm just trying to switch from Chrome to Firefox and I can't find such a setting here, although it is a very convenient functionality. I mean that when I open the browser, I can click on any of the tabs and it will be (partially or completely) immediately ready to work without additional loading.

Asked by lobunetsdaniil 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Avast Antivirus Keeps Giving Me This Warning

Hi, Avast Antivirus keeps giving me this warning every few minutes. I have never visited the site in the URL and it seems to keep appearing regardless of anything I do. I… (read more)

Hi, Avast Antivirus keeps giving me this warning every few minutes. I have never visited the site in the URL and it seems to keep appearing regardless of anything I do. Is anyone else getting this? Does anyone know how to fix it?

Thanks.

Asked by lelen 1 month ago

Answered by zeroknight 1 month ago

  • Solved

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of … (read more)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Asked by Wayne Carpenter 1 month ago

Answered by Wayne Carpenter 1 month ago

  • Solved

Can't pin extensions to the tool bar (url bar)

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old in… (read more)

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

Asked by OneMoreName 1 month ago

Answered by cor-el 1 month ago

  • Solved

I can't drag and drop to Firefox, the file stays stuck to the mouse

So I've been doing this for years now, as a Youtuber I take an image file from File Explorer (Windows 10) and drag it over to upload the thumbnail to Youtube. But for so… (read more)

So I've been doing this for years now, as a Youtuber I take an image file from File Explorer (Windows 10) and drag it over to upload the thumbnail to Youtube. But for some reason the last few days I can't drop the file, it just stays there with the mouse when I let go of the button. On a random page it should let me drop the file and show the image but it doesn't, and it also won't drop if I try a google image search.

I have tried this on Edge and Chrome and the problem only seems to exist on Firefox.

[My screenshot button hides the mouse in pictures but it's attached to that blue semi-transparent square, trying to drop a file but can't.]

Asked by syrilram 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Lost bookmarks and passwords

For some reason, Firefox just stopped working yesterday. The only way I could get it to work again was to uninstall and reinstall (the refresh option did not work). How… (read more)

For some reason, Firefox just stopped working yesterday. The only way I could get it to work again was to uninstall and reinstall (the refresh option did not work). However, now I've lost all my bookmarks, passwords and customization. I don't care about the customization and losing the bookmarks is an annoyance, but I'd REALLY like to get my passwords back. The installation created a folder of Old Firefox data, but when I open the folders that I think might be helpful, like bookmarkbackups, they are empty. Is there anywhere else I can look where these might have been saved? I did not have a Mozilla account so no profile until now which I just set up in order to access the forum. Thanks for any help you can provide.

Asked by terriejky 1 month ago

Answered by cor-el 1 month ago

  • Solved

picture-in-picture instagram

picture-in-picture for videos on the normal instagram feed and posts. It worked last week, it doesn't work now. The little black square doesn't show up on hover anymore, … (read more)

picture-in-picture for videos on the normal instagram feed and posts. It worked last week, it doesn't work now. The little black square doesn't show up on hover anymore, I can't right click at all on videos now.

Asked by ita.kyller3030.adrian 1 month ago

Answered by cor-el 1 month ago

  • Solved

Streaming Video issues on Philo / Paramount+ / Amazon Prime (see comments for full error message)

Trying to stream shows on Firefox and video does not start / errors out. Philo returns with this error: Philo is having trouble streaming this content. [Error code: pf-1… (read more)

Trying to stream shows on Firefox and video does not start / errors out. Philo returns with this error: Philo is having trouble streaming this content.

[Error code: pf-1.5-5bb2f]

Paramount+ Also freezes up and returns error message. As does Amazon Prime.

Adblockers disabled. Youtube is fine.

Tried refreshing Firefox / renistalling but same error. Prefer to use Firefox as default browser but having to go to Google to stream shows.

Debating rolling back a version but it was working fine the other day but could have had an update and didn't notice and now streaming is erroring out.

Suggestions? Thanks.

Asked by wedschilde 1 month ago

Answered by wedschilde 1 month ago

  • Locked

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks.

Locking this thread, please continue here: [/questions/1437977] I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There … (read more)

Locking this thread, please continue here: [/questions/1437977]
I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Asked by y4p474fr2r 1 month ago

  • Solved

Continuous 'Mozilla Crash Reports' from Firefox

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 i… (read more)

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

Asked by Grizz952 1 month ago

Answered by Grizz952 1 month ago