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Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (read more)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Asked by Chris 1 year ago

Answered by cor-el 12 months ago

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I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (read more)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 1 day ago

Answered by John carter 1 day ago

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Update Firefox in Guest User account and Visitor account from Version 113to 120

I have 3 user accounts,Admin,Guest and Visitor.The Admin User account has updated successfully from version 113.0 to Version 120.0,the latest version.When I tried to upda… (read more)

I have 3 user accounts,Admin,Guest and Visitor.The Admin User account has updated successfully from version 113.0 to Version 120.0,the latest version.When I tried to update the Guest Account and the Visitor Account from version 113 to version 120 I got a notification "Firefox cannot update automatically,download the latest version"but I already have the latest version downloaded in the Admin account.When I checked in Programs there is one Firefox icon version 120.0 and two other icons 113.0.

Asked by Rita 17 hours ago

Answered by Rita 13 hours ago

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Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 1 year ago

Answered by nokaoi1 1 year ago

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Setting to see page numbers in the side bar when printing?

Coming over from Chrome (I know, I know) and so far the only customization option I'm missing is: I'd like to be able to see the page number in the sidebar on the left (… (read more)

Coming over from Chrome (I know, I know) and so far the only customization option I'm missing is:

I'd like to be able to see the page number in the sidebar on the left (ideally next to/under each page) when printing a PDF. I work with a lot of downloaded PDFs and I frequently need to break those down into separate documents, which I do by printing to PDF in-browser using custom page ranges. For example, I'll print pages 1-2 to Document1, pages 3-6 to Document 2, and pages 8-10 to Document 3.

Having the current page number at the top of the sidebar isn't very helpful, I want to be able to see the page number for each individual page all the time so I can tell at a glance, for example, that page 7 is blank and can be skipped, or page 6 ends a report so I know which pages get printed together.

Is there a way to set this up?

Asked by Jeff Shapter (Work) 2 days ago

Answered by Jeff Shapter (Work) 1 day ago

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Whenever There is location related pop up or I am downloading something or any pop us text with buttons no text is shown.

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missi… (read more)

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missing text same with download file names.

I don't know what is the issue and why the texts are not showing but it's been a big hassle.

Please help me solve it. I barely managed to record thing since even it doesn't show which screen I want to record.

I am using Firefox Browser 120.0 (64-bit) with Windows 10 pro

check video on Gdrive

https://drive.google.com/file/d/1kIOI11glmeac7iAXnei1RxpcfuZn8Rmt/view?usp=sharing

Thank you.

Asked by test test 1 day ago

Last reply by Paul 1 day ago

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Logging on to website accounts.

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I… (read more)

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I have accounts, I am not automatically signed in. When I select sign in I am taken to a sign-in page where, on some accounts, , my usernames and passwords are already filled in. I have tried following Firefox guidelines with regard to settings and options, all to no avail. Can you assist me please.

Asked by grtate 3 months ago

Answered by Terry 3 months ago

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Issue with add-on

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I … (read more)

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?

Asked by maxima_2006 10 months ago

Answered by maxima_2006 5 months ago

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Videos pause... video when not in foreground

So I have a video playing on firefox, but the moment it drops from the foreground, it immediately pauses the video (the actual video playback). The audio continues, but … (read more)

So I have a video playing on firefox, but the moment it drops from the foreground, it immediately pauses the video (the actual video playback). The audio continues, but the video stops until it is back in the foreground, at which point the video continues where it ought to. I have tried disabling the unload tabs in the config menu as well as disable the foreground pausing or whatever its called, as recommended by previous posts. I used to not have this issue at all, so I'm not sure what changed. Please help! Thank you.

Asked by Sarah Arnett 1 month ago

Answered by zeroknight 1 month ago

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How to make "Reopen Closed Tab" actually reopen closed tabs again?

Up until Firefox 116, Reopen Closed Tab (Ctrl+Shift+T) would reopen closed tabs, and Reopen Closed Window (Ctrl+Shift+N) would reopen closed windows. There was a clear bi… (read more)

Up until Firefox 116, Reopen Closed Tab (Ctrl+Shift+T) would reopen closed tabs, and Reopen Closed Window (Ctrl+Shift+N) would reopen closed windows. There was a clear bifurcation, so I could freely close windows and not worry about it polluting my tab history in another window.

The latest change has thrown out that advantage, and now Reopen Closed Tab reopens both tabs and windows, while Reopen Closed Window still just reopens windows. This makes the later essentially useless and the former much more difficult to use for me.

I assume this was done to just continue copying Chrome in all respects since that's how it handles it, but the changelog just vaguely states, "This change is in anticipation of upcoming changes to recently closed tabs."

Does anyone know if there's a setting to separate the two functions again?

Asked by mminer237 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Firefox will not install

Firstly, I have looked around on here for a bit and have not found anything. I uninstalled Firefox because it was needing to update for a very long time, giving me a pop… (read more)

Firstly, I have looked around on here for a bit and have not found anything.

I uninstalled Firefox because it was needing to update for a very long time, giving me a pop up every time I would open the browser, but if I clicked on the update button, it would just take me to a page on Mozzila that showed nothing regarding updates - if you scrolled down you'd get a normal download button for the entire browser which I already had. On settings, it would tell me my browser is up to date. Websites would give me pop ups saying I need to update my browser.

So I uninstalled it. And now I can't reinstall it.

I have Windows 10. On the Microsoft store, I have Firefox, but the "install" button does nothing. This is typical for the Microsoft store for me. On the Mozilla website, I can't get past the initial download page, I click download and it takes me to an error that says "this site cannot be reached" (so, please, do not link me to https://www.mozilla.org/en-US/firefox/all/#product-desktop-release or https://www.mozilla.org/en-US/firefox/new/ both take me to the same error page). I have already turned off Windows Defender, and turned off my ad block.

All of the info I have found assumes I already have the installation files, but I cannot access those because of getting the error I described above. No idea where to go from here.

Asked by hproduniuk 3 days ago

Answered by hproduniuk 2 days ago

  • Solved

Certificate Manager dialog at max width; unable to make smaller

The Certificate Manager dialog (Settings -> Privacy & Security -> View Certificates...) has gotten to the point where it is extremely wide (greater than one scr… (read more)

The Certificate Manager dialog (Settings -> Privacy & Security -> View Certificates...) has gotten to the point where it is extremely wide (greater than one screen width! Luckily I have 2 monitors so I can expand the FF window wide enough to get to the grab handle in the lower-right corner of the dialog). If I grab that resize handle in the lower-right corner of the dialog and attempt to shrink it, it will not get any smaller - I can only make it bigger. (What has caused this problem is I have attempted to reduce column sizes in the dialog, but the columns have only gotten wider!) I see no controls to be able to reduce the dialog size to a reasonable width. Am I stuck with this forever now?

Asked by rory22 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Hi i am having trouble Mozzila asking me where to save files

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the pro… (read more)

As the title says i have enabled always ask where to save files but when i try to download files it saves them in my Download files most of the times.I didnt have the problem yesterday. Can you please help.

Asked by nevara97 4 days ago

Answered by cor-el 3 days ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 1 year ago

Answered by user228126785451001171488420526897964190555 1 year ago

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Firefox closing at random with no crash report

duplicate of /questions/1432058 thread. Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go… (read more)

duplicate of /questions/1432058 thread.

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at allI am at a bit of a loss, any ideas?

Asked by nathanbee354 3 days ago

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bookmarks not imported

duplicate of /questions/1432044 thread. I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I… (read more)

duplicate of /questions/1432044 thread.

I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I installed firefox today but it didn't import my bookmarks. I use windows 10

Asked by davidbatist 4 days ago

  • Solved

Firefox not playing youtube videos in normal mode

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any vi… (read more)

I am running Firefox v 120.0 (64bit) on Windows 10 Pro version 22H2 OS build 19045.3570 and today Firefox has stopped playing the video track on youtube videos or any video that is embedded in a page. Audio works but the screen just shows a blank field of green. The progress bar will show frames from the video. IF I run Firefox in trouble shooting mode the videos play as normal with video and audio tracks.

I have already refreshed fire fox and uninstalled and reinstalled it but the video track is still a blank field of green in both full screen and small screen modes.

Anyone have any ideas on what configuration setting may be causing this? Thanks in advance, Brocky

Asked by BrockyTaz 4 days ago

Answered by cor-el 4 days ago