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Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 2 years ago

Answered by FredMcD 2 years ago

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"Website will not allow Firefox to display the page if another site has embedded it" - How to open in current tab?

I know this page recommends to open the website in a new tab, but I'd like to open it in the current tab. How may I do that? … (read more)

I know this page recommends to open the website in a new tab, but I'd like to open it in the current tab. How may I do that?

Asked by yumiifmb 1 year ago

Answered by cor-el 1 year ago

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QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried … (read more)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Asked by Maddy 1 year ago

Answered by TyDraniu 1 year ago

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Kaspersky Password Manager Extension

Hi - I have been using Kaspersky Password Manager for many months, and it has great autofill capability for many browsers. It has been working great with Firefox, but as … (read more)

Hi - I have been using Kaspersky Password Manager for many months, and it has great autofill capability for many browsers. It has been working great with Firefox, but as of a month or 2 ago... it suddenly stopped working. I checked my extensions and it's no longer there. When I search for Kaspersky extensions... I don't see it anymore. Only "Kaspersky Protection", etc. Does anybody know if the extension isn't available for the current Windows version of Firefox? Of COURSE it works great in the (C-Word... CHROME!) Yuk. Thanks.

Asked by bmaddock24 1 year ago

Answered by TyDraniu 1 year ago

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Is Firefox being phased out as a browser?

I have just seen a clip on Youtube that concerns me. Is Firefox being phased out as a browser? I hope not. I have been using it for years and it is great. Please let me k… (read more)

I have just seen a clip on Youtube that concerns me. Is Firefox being phased out as a browser? I hope not. I have been using it for years and it is great. Please let me know. Many thanks Anthony

Asked by avwood 11 months ago

Answered by James 11 months ago

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XULRunner: Error: Platform version '95.0.1' is not compatible with minVersion >= 95.0 maxVersion <= 95.0

Hello. I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is be… (read more)

Hello.

I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is being updated by another instance" in the About Firefox dialog when both were running. So I closed one of them and the other offered me the usual button to update immediately. I did it, restarted that Firefox instance/profile, which restarted normally, but now the second one does not open. Instead, I get the error transcribed above in the subject (see attached screenshot).

So my question is: please, how do I regain access to my second profile without losing that profile's data?

Asked by a.r 1 year ago

Answered by cor-el 1 year ago

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Firefox icon gone from taskbar and desktop and I can't get it back

As the subject says. I can still search for the firefox app and open it that way or I can start it from the START page that comes up when I hit the windows key on the key… (read more)

As the subject says. I can still search for the firefox app and open it that way or I can start it from the START page that comes up when I hit the windows key on the keyboard. But I am not allowed to drag and drop it onto the taskbar as it says it's already there. It's sorta there I guess because FF is open right now while I type this and this open tab is indicated on the taskbar. If I were to close the FF window there would be no FF logo on the taskbar.

Right clicking the firefox app in the start list that comes up when I left click on the windows icon in the lower left or hit the windows key on my keypad gives me options to unpin FF from the start page or unpin it from the taskbar. I don't want to do that.

I did something to mess this up and I can't fix it. I want the FF logo back on my taskbar so when I power up the machine I can click on the logo in the taskbar to get to the browser with all my previously open tabs back.

The latest Windows 10 a Lenovo yoga laptop if it matters.

Thanks

Asked by buythiscanoe 1 year ago

Answered by Scribe 1 year ago

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my headset stopped working with Firefox, but ok with Chrome

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve… (read more)

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve this problem? I hear the audio on my computer and not on the headset, but only if I use Firefox.

Asked by PaulaDesk 2 years ago

Answered by mutasim.haleem 2 years ago

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Problem with Downloads

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. … (read more)

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. I am running Firefox 98.0.2 on a Windows 10 laptop. If I use Microsoft Edge, the download is successful. Any help would be appreciated.

Carol

Asked by Carol5 1 year ago

Answered by Carol5 1 year ago

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Transferring Firefox to another computer

Either I'm a dork or the instructions that I have found are not very clear. I have been trying for several days to transfer my settings from my desktop to a new laptop. … (read more)

Either I'm a dork or the instructions that I have found are not very clear. I have been trying for several days to transfer my settings from my desktop to a new laptop. I have gone to the %appdata%\mozilla\firefox\profiles page until I'm blue in the face. I transferred a directory called "m80s2e9e.default" from the profiles directory on the desktop to the %appdata%\mozilla\firefox\profiles directory on the laptop but keep getting "Firefox profile cannot be loaded" error. What am I doing wrong? Thanks, Dale Webb

Asked by Dale 1 year ago

Answered by cor-el 1 year ago

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Firefox fails to download any file, download immediately fails.

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: refresh ff, delete profiles, … (read more)

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.

Asked by JFM02FFP2NR 1 year ago

Answered by JFM02FFP2NR 1 year ago

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[Firefox 96] My userContent.css and userChrome.css Codes isn't Being Applied Anymore

Until yesterday everything I customized for Firefox 89 in June of 2021 and FF 91 in August of 2021 was working fine. Today I updated to Firefox 96.0 and when I open my F… (read more)

Until yesterday everything I customized for Firefox 89 in June of 2021 and FF 91 in August of 2021 was working fine.

Today I updated to Firefox 96.0 and when I open my Firefox returned to that old visual that I hated

tabs with spaces , but that's not the worst. The worst is the newTab visual that came back to the small and ugly bookmarks of the page we usually navigate. That are set on userContent.css I remember.

I checked some vars at about:config and everything is as it was.

So do I need to set true or false any new var there? These .css files are like they was never read. It looks like to me there is a new var, we need to change it.

What did happen?

  • my userChrome.css file content below:
/* Begin - Smart Bookmarks Bar CSS Imports */
@import url("chrome://smartbookmarksbar/skin/global/base.css");
@import url("chrome://smartbookmarksbar/skin/global/mouseover-on.css");
@import url("chrome://smartbookmarksbar/skin/global/hideFoldersNames-on.css");
@import url("chrome://smartbookmarksbar/skin/global/hideNoFaviconNames-on.css");
@import url("chrome://smartbookmarksbar/skin/global/spacing-0.css");
@import url("chrome://smartbookmarksbar/skin/global/autohideBar-off.css");
@import url("chrome://smartbookmarksbar/skin/themes/firefoxDefault.css");
@import url("chrome://smartbookmarksbar/skin/themes/firefoxDefault_mouseover-on.css");
@import url("chrome://smartbookmarksbar/skin/themes/firefoxDefault_mouseover-on_hideNoFaviconNames-on.css");
/* End - Smart Bookmarks Bar CSS Imports */

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");



/*** BEGIN Firefox 77 (June 2, 2020) Override URL bar enlargement ***/

  /* Compute new position, width, and padding */

  #urlbar[breakout][breakout-extend] {
    top: 5px !important;
    left: 0px !important;
    width: 100% !important;
    padding: 0px !important;
  }
  /* for alternate Density settings */
  [uidensity="compact"] #urlbar[breakout][breakout-extend] {
    top: 3px !important;
  }
  [uidensity="touch"] #urlbar[breakout][breakout-extend] {
    top: 4px !important;
  }

  /* Prevent shift of URL bar contents */

  #urlbar[breakout][breakout-extend] > #urlbar-input-container {
    height: var(--urlbar-height) !important;
    padding: 0 !important;
  }

  /* Do not animate */

  #urlbar[breakout][breakout-extend] > #urlbar-background {
    animation: none !important;;
  }

  /* Remove shadows */

  #urlbar[breakout][breakout-extend] > #urlbar-background {
    box-shadow: none !important;
  }

/*** END Firefox 77 (June 2, 2020) Override URL bar enlargement ***/


/*** BEGIN Firefox 89 (June 2, 2021) ***/


/* https://github.com/black7375/Firefox-UI-Fix */

@media (-moz-proton) {

  /* Toolbar Height */
  #TabsToolbar
  .toolbar-items, .tabbrowser-tab,
  .titlebar-buttonbox-container {
    max-height: 34px !important;
  }

  :root[uidensity=compact] #TabsToolbar,
  :root[uidensity=compact] .toolbar-items, .tabbrowser-tab
  :root[uidensity=compact] .titlebar-buttonbox-container {
    max-height: 30px !important;
  }
  :root[uidensity=touch] #TabsToolbar,
  :root[uidensity=touch] .toolbar-items, .tabbrowser-tab
  :root[uidensity=touch] .titlebar-buttonbox-container {
    max-height: 42px !important;
  }

  
}  
  

/*** END Firefox 89 (June 2, 2020) ***/

/*** BEGIN Firefox 91 (August, 2021) ***/
/*** Tighten up drop-down/context/popup menu spacing ***/

menupopup > menuitem, menupopup > menu {
  padding-block: 3px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}


/*** END Firefox 91 (August, 2021) ***/


  • and my userContent.css file content below:
/*AGENT_SHEET*/

/* Firefox 57+ userChrome.css tweaks ************************************************************/
/* code mostly taken from 'Classic Theme Restorer' & 'Classic Toolbar Buttons' add-ons **********/
/* by Aris (aris-addons@gmx.net)*****************************************************************/
/* Github: https://github.com/aris-t2/customcssforfx ********************************************/
/************************************************************************************************/

/*************************************************************************************************

  ENABLING options: remove the combination of / and * before @import
  DISABLING options: add the combination of / and * before @import
  
  Some @import features might not work properly on macOS and Linux -> Firefox bug
  
  CSS tweaks won't work, if @namespace references are used inside .css files!

*************************************************************************************************/

/************************************************************************************************/
/* about:addons *********************************************************************************/
/************************************************************************************************/

/* NOTE: 'Version number for add-ons' will stop working soon, because Mozilla is going ***********
		 to drop XBL support: see https://bugzilla.mozilla.org/show_bug.cgi?id=1397874 **********/

/* version number for add-ons *******************************************************************/
@import url(./css/aboutaddons/addonlists_show_addon_version_number.css); /**/

/* addons page appearance - only use one at a time **********************************************/
@import url(./css/aboutaddons/addons_manager_alternative_appearance.css); /**/
/* @import url(./css/aboutaddons/addons_manager_alternative_appearance_aero.css); /**/	/* <-- AERO colors */

/* compact item lists - only use one at a time **************************************************/
/* @import url(./css/aboutaddons/addonlists_compact.css); /**/
/* @import url(./css/aboutaddons/addonlists_compact_more_compact.css); /**/

/* other settings *******************************************************************************/
/* @import url(./css/aboutaddons/addonlists_only_show_buttons_on_hover.css); /**/
/* @import url(./css/aboutaddons/addonlists_replace_button_labels_with_icons.css); /**/
@import url(./css/aboutaddons/description_page_alternative_content_order.css); /**/
@import url(./css/aboutaddons/recentupdates_category_always_visible.css); /**/
/* @import url(./css/aboutaddons/search_category_always_visible.css); /**/


/************************************************************************************************/
/* about:preferences ****************************************************************************/
/************************************************************************************************/

/* preferences page appearance - only use one at a time *****************************************/
@import url(./css/aboutpreferences/preferences_alternative_appearance.css); /**/
/* @import url(./css/aboutpreferences/preferences_alternative_appearance_aero.css); /**/	/* <-- AERO colors */
/* @import url(./css/aboutpreferences/preferences_alternative_appearance_v2.css); /**/


/************************************************************************************************/
/* about:newtab / about:home ********************************************************************/
/************************************************************************************************/

/* @import url(./css/aboutnewtab/dark_appearance.css); /**/
@media (-moz-proton) {
  @-moz-document url("about:home"), url("about:newtab") {
    /** Activity Stream - Search Focus Border: like URL ***********************/
    /* At DarkMode, Color */
    body[style*="--newtab-background-color:rgba(28, 27, 34, 1);"],
    body[style*="--newtab-background-color:rgba(42, 42, 46, 1);"] {
      /* inner */
      --newtab-focus-border: rgba(0, 221, 255, 0.5) !important; /* Original: #B5D3FF, Better color-mix(in srgb, #B5D3FF 70%, transparent) */
      --newtab-focus-border-selected: rgba(0, 221, 255, 0.5) !important; /* Original: #B5D3FF */
    }

    /** Activity Stream - Web Site Icon: full size ****************************/
    /* Remove Firefox Logo on new Tabs
    div.logo-and-wordmark {
      display:none !important;
    }
    */
    .tile {
      width: 100px !important;
      height: 100px !important;
    }
    .top-site-icon .rich-icon {
      width: 100px !important;
      height: 100px !important;
    }
    .top-site-outer .tile .icon-wrapper {
      width: 100px !important;
      height: 100px !important;
    }
  }
}



/************************************************************************************************/
/* WEB CONTENT **********************************************************************************/
/************************************************************************************************/

/* top level image on white background (can sometimes cause glitches) - only use one at a time **/
/* @import url(./css/webcontent/toplevel_image_classic_v1.css); /**/
/* @import url(./css/webcontent/toplevel_image_classic_v2.css); /**/


/************************************************************************************************/
/************************************************************************************************/
/************************************************************************************************/

Thanks in advance.

Asked by Marcelo 1 year ago

Answered by cor-el 1 year ago

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Restore recently closed tab shortcut (CTRL+SHIFT+T) not working

Dear Mozilla/Firefox, I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work o… (read more)

Dear Mozilla/Firefox,

I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on my windows PC.

Here's a (Loom) recording of me showing that Firefox does correctly track the history of closed tabs and that I can click on them to restore but the shortcut (which is also mentioned as CTRL+SHIFT+T) just won't work: https://www.loom.com/share/7048894683654dccb4926aa4dd09e6a6

What I've tried so far: - Check if the history is actively collected - No I'm not using private browsing - I've read another support thread to check "about:config" and in there check that "browser.sessionstore.max_tabs_undo" is set (in my case it's the default 25) - Disabling all extensions (which I don't think are any suspicious or weird ones but disabled just to check - see attached image) - Resetting Firefox through the windows uninstaller - Fully uninstalling (using Revo Uninstaller with advanced check) and reinstalling Firefox

Please help me because I'm about to quit Firefox for such often used feature just not working...

P.S. it's working perfectly on my Macbook and I'm running the latest 96.0.1 64bit version

Asked by Rick Goemans 1 year ago

Answered by Rick Goemans 1 year ago

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Import Extensions from Chrome

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I kno… (read more)

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

Asked by Ron 1 year ago

Answered by TyDraniu 1 year ago

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Widevine Content Decryption Module will not install

Hi, I had to delete all my profiles and completely reinstall Firefox because Firefox was not changing the color of previous websites to purple no matter what I tried. I … (read more)

Hi,

I had to delete all my profiles and completely reinstall Firefox because Firefox was not changing the color of previous websites to purple no matter what I tried. I thought I could delete the profiles and create a brand new one to start over fresh.

After reinstalling Firefox (latest version) I have run into a problem where under <about:addons> <Plugins> it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".

This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, HBO Max etc.

I have tried unchecking and checking the <Play DRM-controlled content> under <about:preferences> which does not work.

I have also tried going to this (link)link and manually installing it but the webpage for my OS's .zip file won't load for me.

Asked by justin1018 2 years ago

Answered by justin1018 1 year ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 1 year ago

Answered by cor-el 1 year ago

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How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 1 year ago

Answered by -elison- 1 year ago

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Prime Video: "Your browser does not support High-Definition playback due to content restrictions"

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your… (read more)

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your browser for the best Prime Video experience".

I've tried turning off vpn, adblocker, and set tracking protection back to 'standard', nothing helps.

I'm on W10 1909 Home which is technically not supported by MS as from this week so I did consider that as a possible (but unlikely) reason for it. However, the content plays fine in MS Edge. The content also plays fine from a laptop running Chrome on 1909 Enterprise (similar build to mine albeit not out of support yet).

I see widevine was updated in 88.0.1 - could this be the issue?

Thanks

Asked by jrh 1 year ago

Answered by jrh 1 year ago