Showing questions tagged:

Can't see my profiles in the new profiles UI

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, wh… (read more)

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

Open 6

Firefox forcefully crashing browser/entire PC to update???

I use a laptop that's estimated to be around 5 years old now, it still has good performance and rarely shuts down/crashes. The only performance issues it has are with Fir… (read more)

I use a laptop that's estimated to be around 5 years old now, it still has good performance and rarely shuts down/crashes. The only performance issues it has are with Firefox, as it eats the most CPU and memory of anything else I use. Twice or so now, the following has happened within the past month: - Firefox notifies me that a new version is available and asks to update to it - I decline to do because I have tabs on there with unsaved/algorithmic work I'm in the middle of dealing with, and the browser update would mean losing all of it (or I just don't care) - At some point later, be it a few days or hours later, Firefox suddenly seizes up and forces me to close the application, after which it updates to the newest version.

While it's always frustrating to have this happen, it's generally pretty quick and I can get back to whatever I was doing (as my tabs reload). But today was different. Very different.

So, imagine. You're slacking off, watching some random videos online, and your screen (and eventually audio, too) freeze up. You get Windows to shut it down as it detects the application has gone cold, and it goes and tries to "report the issue", except that little loading screen doesn't seem to come to a stop. "Okay..." So, you click "X", and it goes away after a few tries, but the Firefox icon is still on your taskbar like it's still active. You click it, it doesn't do anything. You click on your other open applications, they also don't do anything. Suddenly, your entire desktop freaks out! You can't ALT+F4 (none of your keys work in fact), the screen is randomly turning black for fractions of a second. Only when you hold down the power button for what feels like a whole minute as a last ditch effort do you get your potato of a computer to go lights out. You press down on the power button again, it boots back up fine. Firefox reopens, and it gives you a little popup about pinning it to your taskbar.

Did Firefox literally crash my computer... to tell me I can use a free (and probably useless) VPN now?... IS THIS WHAT YOU WANTED, YOU LITTLE VULPINE BASTARD??!?!?!

I don't why it's acting like some immature incinerated furry spawn of internet Satan because I simply "decline" to update the browser, but it's really getting on my nerves. I have NEVER HAD an application, let alone a memory-munching browser like this, cause my entire PC to freeze to a severity I have not seen in a long time if ever in the history of using it. What is making it wreak havoc on my computer all for a stupid update that adds garbage I never use? How do I make it stop? Why has it been such an ass with me recently???

I can't let this keep happening, man. It's already caused me to lose some important stuff before, and now apparently it may be able to screw me over on other applications as well. Something could go seriously wrong on my end, and then boom, I move back to Chrome because despite everything, it treated me with more decency when it came to performance. Do better.

Open

I keep losing access to my bookmarks in Firefox

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after … (read more)

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Open 5 101

"Unexpected error" on sign in on only one device

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices. I have a wor… (read more)

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices.

I have a work computer and a personal computer. I want to have a profile on my personal computer signed into a an account I share on my work computer so I can easily access tabs and history across my these to devices that's separate from my main firefox account attached to my personal email. Got the profile signed in on my personal computer, went to sign in on my work computer and got a message "unexpected error." I attempted to disable the extensions and clear cache at the advice of one thread I saw from years ago but I really have had a heard time finding anyone with this issue at all.

Anyway, any help would be appreciated! Thanks!

Open 1

How to fix the disappearance of the refresh button?

The refresh button in my firefox desktop browser suddenly disappeared. One day the usage was normal, but on the next launch of the browser, there was no refresh button. I… (read more)

The refresh button in my firefox desktop browser suddenly disappeared. One day the usage was normal, but on the next launch of the browser, there was no refresh button. I currently use the "F5" button to refresh but it would be better to use the button again.

Solved 1

firefox susgest just turned itself on again even after being turned off, AGAIN!!!!!!!!!

I think I will just permanently turn off automatic updates because Firefox suggest has just turned itself on again. I want to retain my search and form filling history li… (read more)

I think I will just permanently turn off automatic updates because Firefox suggest has just turned itself on again. I want to retain my search and form filling history like I always do but not have it automatically appearing when I am searching something in the search bar. this is a matter of privacy and Firefox still makes the same mistake over and over again. I can't get an IT job but this guy who keeps making the same mistake every time, angering millions of users every update still gets to keep his??? And the most hurtful thing is, we cant even talk to the people who make it directly to tell them they are messing up, I am speaking to a guy who has nothing with making the damn thing, who is probably just going to tell me to delete everything, which defeats the purpose of keeping history on.

Solved 1

How to close status bar of the search bar when inputting?

How to close status bar of the search bar when inputting? When I input a search key word, below will show a status(or a remind) bar. This is very annoying, how to turn i… (read more)

How to close status bar of the search bar when inputting? When I input a search key word, below will show a status(or a remind) bar. This is very annoying, how to turn it off? Thank you!

Open 5 6

Library in History

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will no… (read more)

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will not allow me to delete the months history. It does nothing.

I hope you have a resolution for this issue. Thanks.

Shannon

Open 8 94

missing bookmark and some pasword

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password.… (read more)

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Open 1 1 9

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (read more)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Open 3 17

Cannot Upgrade from Firefox 149.0

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149… (read more)

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149.0 is re-started, and Help --> About Firefox again tells me to restart to upgrade. I have tried the upgrade at least three times.

Solved 9 24

Download link is driving me crazy

I struggled some time with download links, no matter what filename I specified in the download="filename" attribute, the file I got was always download(1..n). Now I put a… (read more)

I struggled some time with download links, no matter what filename I specified in the download="filename" attribute, the file I got was always download(1..n). Now I put all into one zip archive. I have a german and an english page, the link is:

Alle Skripte hier zusammen in einem ZIP: <a href="../downloads/backup.zip" title="Download Backup Skripte" class="ilbutton" download>backup.zip</a>

in der deutschen und

Here all together in one zip file: <a href="../downloads/backup.zip" title="Download Backup Skripts" class="ilbutton" download>backup.zip</a>

. I can't see a difference except the language. But: the download of the german link comes as "download.zip". The one from the english one as "backup.zip". WHY???

Thank you for any proposals!

Open 1 8