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Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (read more)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Asked by Wally 3 minutes ago

Recently (3-4 weeks) my home page is blank. Each new tab opens as blank, extensions are missing along with bookmark icon

My home page is blank. I don't know which program updated but I am pretty upset. I had an internet experience I really enjoyed and now ... it's gone. I use Norton securi… (read more)

My home page is blank. I don't know which program updated but I am pretty upset. I had an internet experience I really enjoyed and now ... it's gone.

I use Norton security. I use Duck Duck Go as my search engine Firefox as my ISP

I think I have a decent grasp of all the programs but the way they function together is nuanced and I didn't really need to understand until now.

My old home page had DuckDuckGo as the search engine, my favorite websites pinned to the upper page and pocket articles below. Not sure how most of it came to be but I like it much better than the Yahoo.com page I had set up as my homepage. If I were to hit the home icon it would take me to Yahoo.com. If I opened another tab it would take me to Shangri-la. Help!

Asked by kolleenhill 13 minutes ago

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 2 hours ago

Last reply by jscher2000 - Support Volunteer 21 minutes ago

  • Solved

wrong version of Firefox reported via www.whatismybrowser.com

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually hav… (read more)

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

Asked by address201 3 days ago

Answered by cor-el 3 days ago

  • Solved

bookmark pull down menu text and spacing change from rev 88 to rev 89

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space be… (read more)

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space between entries on the rev 88. I have not updated from rev 88 because of this change which is much harder to read in rev 89.

Asked by cisco112 22 hours ago

Answered by cisco112 2 hours ago

Methods to copy a single bookmark to multiple Firefox users

Hi, We use a cloud-based ERP system. To access it, we use a bookmark for users to get to the initial login screen in Firefox. There has been a change in the login screen … (read more)

Hi,

We use a cloud-based ERP system. To access it, we use a bookmark for users to get to the initial login screen in Firefox. There has been a change in the login screen that will require us to use a different URL. We have about 75 PCs with many having multiple user profiles for Firefox that need the new URL.

I know how to quickly copy and paste the bookmark by remoting into a PC and then doing a copy/paste from the bookmarks toolbar on my PC to the bookmark toolbar on the remote PC.

I could also create a procedure for users to create their own bookmark but I think some users would find that a challenge.

I'd like to make this process more of a silent install but haven't figured out how to manage it.

We're currently all Windows 10 Pro using Firefox v101.0.1 64-bit.

Any suggestions?

Thanks.

Asked by bhartung 3 hours ago

Last reply by TyDraniu 2 hours ago

  • Solved

Themes are synced even though I've disabled it with lightweightThemes and activeThemeID

Hello, I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme … (read more)

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

Asked by Cédric 1 day ago

Answered by cor-el 19 hours ago

What is included in "Storage"

Hi, under Settings/Privacy/Cookies and Site Data/Manage data we can see site per site - how many cookies are currently existing - and how much storage but I cannot unders… (read more)

Hi, under Settings/Privacy/Cookies and Site Data/Manage data we can see site per site - how many cookies are currently existing - and how much storage

but I cannot understand what this "storage" includes. Let me explain : As soon as you open New York Times website (www.NYTimes.com), you can see there 12.4Mo of storage for nytimes.com. But if, thanks to Web Developer tools (Ctrl+Maj+I) I delete - all cookies relative to this website - and all cache storage - and all IndexedDB - and all Local Storage - and all Session storage and then close the tab opened on nytimes.com, and purge all cache, settings/manage data still says 10.6Mo for nytimes.com !!

This is obviously not only relative to nytimes.com, but most of the websites I browse have the same. I choose the example of nytimes.com to be very specific, and because it's a site anybody can browse, and the amount of "unknown storage" is very large.

What are these data, if they are not any of the above categories ? Where are they stored ? What are they useful to ?

Thanks in advance for your help !

Asked by Laurent Grenet 5 hours ago

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 15 hours ago

Last reply by infodog 6 hours ago

Why doesn't VUDU support Firefox in HDX mode?

I can't stand Microsoft Edge. It's a CPU and memory hog. However, I must resort to using it when I watch a video from VUDU on any of my workstations. According to the fin… (read more)

I can't stand Microsoft Edge. It's a CPU and memory hog. However, I must resort to using it when I watch a video from VUDU on any of my workstations. According to the fine folks at VUDU, Firefox is not supported in HDX or 1080i mode when using the VUDU site. According to the info that shows when you launch VUDU on a Windows device (in this case, Windows 10 or Windows 11) using Firefox, you get a message that the video is only supported in SD or 720 dpi mode. To get anything above SD mode, you have to use Microsoft Edge. Is there a developmental issue preventing such use or is this a limitation forced on Firefox users because Microsoft does want you using anything but Edge?

It's just a bit frustrated to have to use MS Edge instead of my default browser, Firefox. For the record, I just checked to be sure. There's a marked difference in resolution between Firefox and Edge on the same video.

Bob Collins [removed email from public]

Asked by becollins54 9 hours ago

Last reply by TyDraniu 7 hours ago

error messages

I am using win10 Firefox browser and GMX MailCheck extension app Here are screen shots of error messages. I can access GMX Cloud from my Android mobile but NOT from my PC… (read more)

I am using win10 Firefox browser and GMX MailCheck extension app

Here are screen shots of error messages. I can access GMX Cloud from my Android mobile but NOT from my PC win10 / Firefox GMX.com MailCheck I can access GMX Cloud OK using MS Edge browser

I have cleared cache and cookies.

thanks

Asked by john.bachelor 7 hours ago

Firefox grayed out option/checkbox "opening previous session"

Hi all, in my Firefox the option to restore the privious session is grayed out. Please see the screen shot. It is an installation in German... I already checked in the se… (read more)

Hi all, in my Firefox the option to restore the privious session is grayed out. Please see the screen shot. It is an installation in German... I already checked in the security that I am creating a history. I can always use the "restore previous session" from the chronik menue bar to get the latest sesseion restored but I cannnot check the box.

Would be great if you could help me! Thanks, Ben

Asked by b.scherger 11 hours ago

firefox browser crash

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again… (read more)

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again and again i am completely tired and i want to use this browser in future i check it my browser is updated with 101.0.1 (64-bit) please resolve it i am waiting for your responce

Asked by haseebaslam474 20 hours ago

Last reply by haseebaslam474 10 hours ago

Unable to Use Themes

Hi - I just moved files to a new computer using PCmover. It did successfully move Firefox over including bookmarks and themes. However, I am unable to use any of my the… (read more)

Hi - I just moved files to a new computer using PCmover. It did successfully move Firefox over including bookmarks and themes. However, I am unable to use any of my themes even though I click on "Enable" (I did try a couple of different themes). I had Personas Plus previously installed on my old computer to use to change themes but, while it is there in the list of Extensions, I can't click to enable it. Any ideas? Thanks in advance for the help!

Asked by niagara94 14 hours ago

Last reply by niagara94 11 hours ago

Can't load Lowes.com or Homedepot using Firefox

I cannot load lowes.com or homedepot using firefox. I get the following message: Access Denied You don't have permission to access "http://www.lowes.com/" on this server… (read more)

I cannot load lowes.com or homedepot using firefox. I get the following message: Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.1dfbda17.1656344082.168cca36 I have clicked on the padlock in address line and cleared all cookies however that only works one time and then back to same error message above.

Asked by vsp490 1 day ago

Last reply by vsp490 12 hours ago

how do I prevent Firefox from automatically reloading a webpage

Some webpages cause the browser to automatically reload them at periodic intervals. Sometimes these intervals are too short and in the middle of reading the webpage it g… (read more)

Some webpages cause the browser to automatically reload them at periodic intervals. Sometimes these intervals are too short and in the middle of reading the webpage it gets reloaded.

How do I prevent Firefox from accepting a reload command from the webpage I am currently browsing?

I did not see an answer to this in the FAQ.

Thanks in advance for taking the time to read this and answering if you choose to do so.

Asked by incoming 1 day ago

Last reply by cor-el 12 hours ago