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  • Solved

Bookmarks and their functionality wiped out by CCleaner

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have log… (read more)

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have logged in and out of Firefox. I have made an HTML file of bookmarks from another device in order to try to import them. Firefox bookmarks will not proceed to an upload stage. I went into setting to add the HTML of bookmarks and it said "this is not a bookmarks file." Well, Firefox made that HTML bookmarks file so I have no idea how that could be. Nothing I have tried has worked.

Asked by Znon 3 weeks ago

Answered by Znon 2 weeks ago

Why is my firefox browser so slow?

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading f… (read more)

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading forever and just stops (including gmail).

Asked by zakiadaniel056 1 week ago

Last reply by jonzn4SUSE 1 week ago

Blank screens after restart

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then… (read more)

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Asked by Thomas Mercer-Hursh 2 days ago

  • Archived

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 6 months ago

Last reply by rvcanada 6 days ago

Twitch Fails to Load

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an in… (read more)

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141
   Steps to reproduce:
       Open Firefox in normal mode
       Navigate to https://twitch.tv
       Observe black screen with loading spinner
   Expected result: Twitch should load normally
   Actual result: Page remains blank with a loading spinner
   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

Asked by Michael 5 months ago

Last reply by Sam 3 months ago

  • Solved

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.co… (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Asked by Geochemist Alexandria 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

Firefox Sync is a total nightmare.

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other… (read more)

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Asked by Dmytro Shevchenko 5 months ago

Last reply by Jopower 4 days ago

34+ Firefox processes open using up all my memory

Im using Windows 10 Pro 64 bit on a Asus laptop with 32GB RAM in it and a i9-9980HK @ 2.40GHz. It has a GeForce RTX 2060 graphics card in it with 6GB memory. I use it for… (read more)

Im using Windows 10 Pro 64 bit on a Asus laptop with 32GB RAM in it and a i9-9980HK @ 2.40GHz. It has a GeForce RTX 2060 graphics card in it with 6GB memory. I use it for work and need to have multiple tabs open at a time as a result. I always have at least 4 tabs and can sometimes get up to around 10. I also have Zoom running as well.

I keep seeing a ton of Firefox processes open when I look at Task Manager. Attached is a screenshot I just took with 7 tabs open. It shows 34 processes in the first clump with more open outside of that one.

I unchecked Use recommended performance settings and checked Use hardware acceleration when available but all that did is lower the amount of RAM being used by 100MB. I have 2 extensions enabled in Firefox, AdBlocker for YouTube and AdBlocker Ultimate. They have never been a problem before. This lag and massive overusage of RAM has only started in the last couple of weeks.

Anyone know why this is happening or how to reduce how much RAM Firefox is using? I like this browser and would have to have to switch to another one. Thanks in advance.

Asked by moonie1 4 months ago

Last reply by jonzn4SUSE 4 months ago

Amazon Shortcut ICON will not show up on my Firefox Home Screen

No matter how many times I visit Amazon.com, it WILL NOT show up on my Home Screen as an ICON. I have tried 2 Rows and 4 Rows. I visit amazon many times in a week, someti… (read more)

No matter how many times I visit Amazon.com, it WILL NOT show up on my Home Screen as an ICON. I have tried 2 Rows and 4 Rows. I visit amazon many times in a week, sometimes many times in a day and it never shows up on the Home Screen after my last Firefox Upgrade to 142.0. Before the upgrade, it was always on my Home Screen. I have deleted many ICONS hoping it would somehow fill in as I visit Amazon - but it's not happening.

How can I fix this?

Thanks!

Asked by JeanB 4 months ago

Last reply by jonzn4SUSE 4 months ago