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Lost firefox sync info from my account

Hello, after reinstalling my Windows 10 and Firefox I have lost all my data from account. I know it sounds strange, but can you check my last sync on this account from sa… (read more)

Hello, after reinstalling my Windows 10 and Firefox I have lost all my data from account. I know it sounds strange, but can you check my last sync on this account from saturday 17.04.2021? After login fresh installed firefox I didn't get any sync(history/tab/bookmarks/add-ons/etc.) I will be very thankful you to help me solve that problem. Thanks.

Asked by Stas 11 minutes ago

Did Firefox really changed their logo (or fox will be gone in nearby future)?

Getting Started Page Check the icon in tab header and logo. It is new logo replacing the old Firefox logo. Firefox is no doubt my first preference but without fox it fee… (read more)

Getting Started Page Check the icon in tab header and logo. It is new logo replacing the old Firefox logo. Firefox is no doubt my first preference but without fox it feels different (fox is heart of this browser).

Asked by Akash Jadav 12 minutes ago

How do I write to Mozilla for help?

I have a specific problem...Firefox will not load a particular web site which it previously did for years. I have refreshed and reinstalled with no solution. Here is my … (read more)

I have a specific problem...Firefox will not load a particular web site which it previously did for years. I have refreshed and reinstalled with no solution.

Here is my story (nightmare)... When I try to launch my credit union, Navy Federal, the following appears on my screen.

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.859ec817.1618087497.20456bf6

I can launch other web sites with Firefox AND i can launch Navy Federal with other browsers. On subsequent attempts to launch Navy FCU, I always get the same Access Denied message, however, the Reference # changes. THANK YOU!!

Asked by tcraw 5 hours ago

Last reply by jscher2000 53 minutes ago

hover zoom not working

"Hover text not working on Copart site, works on same version 87 with windows 7 PC but not on my windows 10. If I switch to Edge it works fine, just not on FireFox. In … (read more)

"Hover text not working on Copart site, works on same version 87 with windows 7 PC but not on my windows 10. If I switch to Edge it works fine, just not on FireFox. In the copart site under an auction item I can click on the image and then the pointer will bring up a zoomed in window to the right of the image.

Asked by eric131 1 hour ago

Lost tabs

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compar… (read more)

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compare prices), couldn't restore the session and had no history. After a dramatic and prolonged freakout, I actually found help on this site and managed to open the correct upgrades.jsonlz4 files with the jeffersoncher scrounger website. I meant to save all of the links in a word file since I no longer trusted firefox to open my tabs after an update, but real life happened. I kept putting it off and was content to have the tabs on hand as a list on the scrounger website. But then ANOTHER automatic update happened and now I no longer find the old .jsonlz4 file - I have a few really old ones (from 2017 and 2019) but the one from around the time period of the first tab loss only has tabs about restoring lost history. I now, just as before, again have no history to find the tabs with the books I want that way. My question is: I would very much like to have those tabs back - some of those books were meant as gifts and finding them the analog way is possible, but very time-consuming. Is there any way I could find the correct .jsonlz4 file (I even remember the date it was modified as shown in file explorer - or should I just give up the whole affair as lost and no longer waste time on it? I'll try reinstalling firefox after I post this message, but given that it didn't work last time, I'm not very optimistic.

Thanks in advance, all the best Ana

Asked by ana.perpar 4 days ago

Last reply by jscher2000 1 hour ago

Youtube

I recently switched to Firefox, on the browser i was using before i was able to link whatever Youtube video i was watching right to the Roku connected to my TV. Is there … (read more)

I recently switched to Firefox, on the browser i was using before i was able to link whatever Youtube video i was watching right to the Roku connected to my TV. Is there a way to do this on Firefox?

Asked by Neurv 1 hour ago

Incomplete Page Loading

Web pages don't load completely, I get green areas and places where all the letters and characters don't show up. This was after an Edge update. Thanks, Bill … (read more)

Web pages don't load completely, I get green areas and places where all the letters and characters don't show up. This was after an Edge update.

Thanks, Bill

Asked by billorchard 15 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 hours ago

Firefox is broken

Господи какой же у вас говнючий браузер. Постоянно вылетает, постоянно крах плагинов, постоянно надо восстанавливать сессию, постоянно тормозит загрузка сайтов а то и вов… (read more)

Господи какой же у вас говнючий браузер. Постоянно вылетает, постоянно крах плагинов, постоянно надо восстанавливать сессию, постоянно тормозит загрузка сайтов а то и вовсе ни хрена не загружается. как это уже все достало...

Asked by svetochka_svetlana_89 2 hours ago

  • Solved

Bookmarks Toolbar "Only Show on New Tab" option not working

If i set Bookmarks Toolbar option to Always Show, everything works fine, the toolbar is displayed all the time. Now, if i set Bookmarks Toolbar option to Only Show on New… (read more)

If i set Bookmarks Toolbar option to Always Show, everything works fine, the toolbar is displayed all the time. Now, if i set Bookmarks Toolbar option to Only Show on New Tab the toolbar is not displayed anywhere. You can't see it in the new tab or the current tab.

I tested it with FF 85.0.2 (64-bit) and with FF Developer Editition 86.0b9 (64-bit)

I am attaching a VideoGIF to show the problem

Asked by dev/null 1 month ago

Answered by TyDraniu 1 month ago

Firefox can't load some websites but other browsers can in Windows 10 (version 20H2)

Dear Community, I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can… (read more)

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.


Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php


I hope that you can fix it.

Asked by Peter 1 month ago

Last reply by Peter 4 hours ago

I can't screen share my tabs or applications.

When I was voice chatting with my friends, I wanted to screen share a tab in firefox, but I couldn't. It didn't say anything, the only thing I could share was the voice c… (read more)

When I was voice chatting with my friends, I wanted to screen share a tab in firefox, but I couldn't. It didn't say anything, the only thing I could share was the voice chatting app and my recording software. I was also going to screen share my game so I can show it to my school friends but it didn't show the game I wanted to play. I was also in a tutor and was about to share a tab but there was no tab share option. And yes, i did set permission to share my screen. I don't know how to fix this.

Asked by littleboi142 1 day ago

Last reply by littleboi142 6 hours ago

Ctrl key suddenly crazy zooming

All of a sudden when I hit the ctrl key my screen starts zooming in like mad. this is without pressing + or minus or touching my mouse. Means I'm not longer able to use c… (read more)

All of a sudden when I hit the ctrl key my screen starts zooming in like mad. this is without pressing + or minus or touching my mouse. Means I'm not longer able to use control C or Control V for copy and paste, and it's driving me mad. Any help?

Asked by kmerc 4 days ago

Last reply by kmerc 6 hours ago

need to change my email but do not have access to old email

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old em… (read more)

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Asked by sacredspirit 8 hours ago

Complete uninstall and reinsrtall keeping all settings, bookmarks, addons, etc.

Using the latest 87.0 (64-bit) on a Windows 10 PC. I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be… (read more)

Using the latest 87.0 (64-bit) on a Windows 10 PC.

I always keep multiple tabs open when browsing of my websites that I use everyday. Tabs constantly crash and have to be reloaded. When I switch to a different tab the other tabs crash. Ads and videos crash the tabs. Firefox session crashes all the time too.

I believe something is corrupted and would like to do a complete cleaning of Firefox and install fresh while being able keep all my settings, bookmarks, preferences, addons, plugins, themes, etc.

I need complete step by step instructions or video to help me.

Installed plugins: Adblock Plus - free ad blocker Ant Video downloader Chirr App Copy All Tab Urls Google Translator for Firefox New Tab Homepage PriceBlink Coupons and Price Comparison RoboForm Password Manager Save Image In Folder Tab Session Manager Take Webpage Screenshots Entirely - FireShot TinEye Reverse Image Search Video DownloadHelper WebP image converter

Asked by rogue7474 12 hours ago

Last reply by strafy 9 hours ago

tooltips are not showing

I recently had to restore my computer to factory setting and Firefox was one of the first things I reinstalled when I was done. Everything seems to be working except that… (read more)

I recently had to restore my computer to factory setting and Firefox was one of the first things I reinstalled when I was done. Everything seems to be working except that when I put my cursor over a tab or an extension button instead of a tool tip it just shows and empty box. It's always showed a tool tip so I don't know why it started doing this now.

Asked by gothicweasel1 13 hours ago

Last reply by strafy 9 hours ago

  • Solved

stop saving image files as webp

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed i… (read more)

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

Asked by Ethan 1 month ago

Answered by jscher2000 1 month ago