Showing questions tagged: Show all questions
  • Solved

"Your browser is being managed by your organization." displayed in settings on Win10

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEn… (read more)

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEnterpriseRoots certificates settings in HKLM\SOFTWARE\Policies but there is no Firefox folder there. I searched all through the registry and did not find that specific entry. In Firefox about:settings, I have the certificates policy ImportEnterpriseRoots set to True but as I said, it is not in my registry on Windows 10. I tried Refresh Firefox and that also did not help. I have uBlock Origin Extension that may be doing this but I don't know where if it is. I tried disabling uBlock and it did not remove the issue. Any other suggestions?

Asked by Tabb00 1 hour ago

Answered by cor-el 43 minutes ago

Change language for accounts.firefox.com

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC… (read more)

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC it's displaying in english as I want it to be. My Firefox is set to english (although apparently has Norwegian (bokmål) installed which I can't remove cause the remove button is grayed out...), and my preferred languages for displaying pages are set to english only.

Asked by isthisausableusername 1 hour ago

Last reply by cor-el 47 minutes ago

force FF to ask me where I want to save bookmarks

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Ed… (read more)

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Edit Bookmark dialog. So what now?

Asked by schmibble 2 weeks ago

Last reply by schmibble 1 hour ago

  • Solved

To get Bookmark Toolbar - use import, or use Sync?

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome… (read more)

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome. So I wonder if I can use Sync to do the job? My Bookmark Toolbar exists on my other PC. Is it safe simply to use Sync to do the job of importing the Bookmark Toolbar to my new Firefox? I use Windows 10.

Asked by Matthew Montagu-Pollock 14 hours ago

Answered by cor-el 5 hours ago

Master password mozilla firefox browser

Hello, I would like to point out that the window or the password for accessing the mozilla firefox browser can be circumvented simply by selecting the "Cancel" button or … (read more)

Hello, I would like to point out that the window or the password for accessing the mozilla firefox browser can be circumvented simply by selecting the "Cancel" button or by clicking on the red cross.

In other words it is useless, whereas before it worked perfectly.

Hope you fix this problem soon.

Best Regards

Asked by Pihkal 15 hours ago

Last reply by cor-el 2 hours ago

Wordpress login failure (500 internal server error) only on Firefox

Dear Sirs, Since mid-November 2022 I encounter a login failure issue with my Wordpress website. I get a "500 Internal Server Error" when I try to login. This happens only… (read more)

Dear Sirs,

Since mid-November 2022 I encounter a login failure issue with my Wordpress website. I get a "500 Internal Server Error" when I try to login. This happens only on the Firefox browser. All systems components are up-to-date.

I tried: - cleaning cookies and cache, - logging in private windows, - logging in the Firefox Troubleshoot mode.

I spoke with my web hosting service. They had the same issue with my website. They said that recently this issue was brought up not only by me. No solution so far.

Are you aware of such an issue? What more could I do do eliminate the issue?

I would prefer to continue editing my website using the Firefox, as always.

Best regards, Mike

Asked by Mike 1 day ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

  • Solved

Privacy Settings, Autoplay Hotkey possible?

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function? In my experience, I have it set to Bloc… (read more)

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function?

In my experience, I have it set to Block both Video and Sound, but this blocks simple pronunciations, in Search or Translations. I hope there some way, a command, a mod or a setting allowing a Hotkey or Icon for Fast Disable/Enable.

Thanks for all your work and making the internet safer for everyone.

Asked by Acleacius 9 hours ago

Answered by cor-el 5 hours ago

Download/Save location always "Documents"

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "ab… (read more)

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "about:config", when I save it goes to "Documents". Right now, but say it's set to my desired location, but when I do a "save as" it goes right to "Documents", as if "settings" isn't even there.

How to I get the save location to stay where I want it to be every time?

Asked by vkk4 6 hours ago

Last reply by James 3 hours ago

Devices aren't really synced

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. I… (read more)

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.

Asked by st.nikiforov.07 6 hours ago

Last reply by cor-el 4 hours ago

open two yahoo email accounts on same firefox session and tab them

I used to be able to right click on the yahoo mail tab and it would allow me to select a work, personal etc. yahoo email accounts. This would let me be logged into multip… (read more)

I used to be able to right click on the yahoo mail tab and it would allow me to select a work, personal etc. yahoo email accounts. This would let me be logged into multiple email accounts at the same time and each one would be on a different tab.

Asked by 4deltabill 5 hours ago

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (read more)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, erhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 5 hours ago

Save path dosent remember

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome … (read more)

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome when i double click i get drop down with paths i allready used so i just pick instead type every time (it can be frustrating because sometimes i mistype)

Image shows best what i mean :)

Asked by neocro44 7 hours ago

Offline mode is online and is still connecting to Internet

Hello everyone, Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was check… (read more)

Hello everyone,

Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was checked and surprisingly it stays online even when offline mode is used upon start using profile manager. For this, you can create a new profile and start the browser in offline mode and search something in address bar. At first, you will be greeted with an offline mode message but if you hit refresh then the browser becomes online and the search results are now available. This is not just related to search results but any websites.

Hope you guys can provide some info as this is really unexpected behavior.

Thank you and looking forward to your suggestions

Test specs: Windows 7-10/Linux/Ubuntu Firefox version: ESR 102.5.0/Standard 107.0

Asked by d3nkzplfcx 9 hours ago

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (read more)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Asked by Doug Buchs 1 day ago

Last reply by Doug Buchs 12 hours ago

No Sound output via Firefox

I have no sound output whilst streaming via Firefox, I have sound when direct via the steaming service app and Bing. I went through the help pages with no solution... Sug… (read more)

I have no sound output whilst streaming via Firefox, I have sound when direct via the steaming service app and Bing. I went through the help pages with no solution... Suggestions please. Many Tks.

Asked by alex 1 day ago

Last reply by alex 12 hours ago

  • Solved

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 6 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

Which version of Firefox do I keep? My PC has two different versions

Is this version of Firefox (see attached screen shot) X64 or X86? My add/remove program shows that I have two Firefox programs on my PC (Win 10). I’d like to know which… (read more)

Is this version of Firefox (see attached screen shot) X64 or X86? My add/remove program shows that I have two Firefox programs on my PC (Win 10). I’d like to know which one is the program that is open below, so I can keep it – and delete the other. I assume I do not need both of them. Correct? Thanks.

Asked by frankwhite2468 19 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago