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I paid $28 to Firefox

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I s… (read more)

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Asked by miketimpiz 2 years ago

Answered by FredMcD 2 years ago

DNS over HTTPS cert

for some reason bitdefender keeps producing this with dns over https enabled on firefox 105.0.1. If I browse that url on a machine without bitdefender is throws an error… (read more)

for some reason bitdefender keeps producing this with dns over https enabled on firefox 105.0.1. If I browse that url on a machine without bitdefender is throws an error too about the cert.

firefox.exe attempted to establish a connection relying on an untrusted certificate to mozilla.cloudflare-dns.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities.

I can add an exception but the cert on this size seems to be invalid. Any ideas?

Asked by passand 1 hour ago

Last reply by passand 1 hour ago

How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addon… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 1 hour ago

Printers view problem

Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_s… (read more)

Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_server\name_printer". Please check this because this problem occurs in many users in my company.

This problem not occurs in Google Chrome. Thank you for handling the matter quickly. :)

Asked by m.aniolek 6 hours ago

Last reply by jonzn4SUSE 1 hour ago

404 Not Found error message

I am getting a 404 Not Found message on only one page of a gigantic web site (www.bowl.com). I go to this page 10 or 15 times a week--for almost 20 years--and have never… (read more)

I am getting a 404 Not Found message on only one page of a gigantic web site (www.bowl.com). I go to this page 10 or 15 times a week--for almost 20 years--and have never had a problem. Bowl.com's IT department has no idea why. I have cleared my cache and history (many times over the last week or so), and nothing seems to work.

I can access this page with Edge, and with my smartphone and on other computers in my network (Firefox), but I have to access this page with my THIS computer.

Asked by pjteahan 11 hours ago

Last reply by jonzn4SUSE 1 hour ago

Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (read more)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Asked by emma.elizabeth.crisp 3 hours ago

Last reply by emma.elizabeth.crisp 2 hours ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 6 days ago

Last reply by OdeonFF 3 hours ago

  • Solved

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (read more)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 4 months ago

Answered by cor-el 4 months ago

Utracone hasła

Dzień dobry przedwczoraj zalogowalem sie na nowe urzadzenie, zapomnialem hasla wiec je zresetowalem. (Chodzi o konto z ktorego pisze) Utraciłem wszystkie hasła z Firefox … (read more)

Dzień dobry przedwczoraj zalogowalem sie na nowe urzadzenie, zapomnialem hasla wiec je zresetowalem. (Chodzi o konto z ktorego pisze) Utraciłem wszystkie hasła z Firefox Lockwise, czy mogę je jakoś odzyskać? Ze starego urzadzenia automatycznie mnie wylogowalo.

Asked by tabletpiotra1 5 hours ago

Last reply by TyDraniu 4 hours ago

  • Solved

How to create a Windows 10 desktop shortcut which starts a new instance of Firefox with a specific URL

Preamble: for most of the day I have Firefox open with several tabs. For a specific project I want Firefox open with one tab showing a specific webpage. At the same time … (read more)

Preamble: for most of the day I have Firefox open with several tabs. For a specific project I want Firefox open with one tab showing a specific webpage. At the same time I don't want to delete the existing tabs in the existing instance of Firefox - I want to keep them running in the background. Question: how do I create a desktop shortcut which opens a new single instance of Firefox with a single tab showing a specific URL ?

Asked by pacman101 20 hours ago

Answered by jscher2000 - Support Volunteer 11 hours ago

Megapixel ip Camera self loading software. Cannot view images

Megapixel ip Camera self loading software. Cannot view images. shows this:- If it`s the first time you open browser, please download and install FF ACTIVE X TOOLS, and th… (read more)

Megapixel ip Camera self loading software. Cannot view images. shows this:-

If it`s the first time you open browser, please download and install FF ACTIVE X TOOLS, and the download and drag ACTIVE X Hosting Pugin to Firefox to intall

Underneath:-

Clich here download control. After install refresh the page.

Having followed the "instructions" the it still will not open to view.

G.

Asked by Gadgetman1943 5 hours ago

Tabs not opening

Clicking to open a tab browsing usually results in about:blank appearing on the task bar. This always occurs in a gmail page. In addition, some websites are very slow to … (read more)

Clicking to open a tab browsing usually results in about:blank appearing on the task bar. This always occurs in a gmail page. In addition, some websites are very slow to open.

Asked by cyrilep 7 hours ago

Last reply by RachelGomez161999 7 hours ago

Problems Viewing Videos

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lo… (read more)

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lose control of my mouse and couldn't close Firefox or access Task Manager. Basically, nothing worked. About 3 months ago I tried Firefox again and was so happy because I was able to use it again with no problems--UNTIL the past 2 Firefox updates. Now it's back to the same old problem and I'm back to using Chrome. Why is this happening and is there any solution?

Asked by GinaWA 7 hours ago

Last reply by RachelGomez161999 7 hours ago

Firefox will not load anymore

Firefox will no longer load. Task manager shows it is running, but nothing comes up on screen. All of this seemed to have started when I downloaded Thunderbird, which I… (read more)

Firefox will no longer load. Task manager shows it is running, but nothing comes up on screen. All of this seemed to have started when I downloaded Thunderbird, which I have also deleted off the computer. That is the only thing I have downloaded on this computer. I have noticed a white box appears on screen, bottom right corner every time I try to open Firefox. Nothing is in the box. I have deleted and reinstalled the software. Nothing seems to work.

My system is Windows 10

Asked by galtwho 15 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

window.addEventListener('storage' ...) not Firing When "Clear Data" Button Used from "Settings | Privacy and Security"

In JavaScript I did addEventListener('storage', ...), and it's working fine as long as I use localStorage.setItem(), .removeItem(), or .clear(). However, when I use the "… (read more)

In JavaScript I did addEventListener('storage', ...), and it's working fine as long as I use localStorage.setItem(), .removeItem(), or .clear(). However, when I use the "Clear Data..." button under "Settings | Privacy and Security" it seems the event does not fire. I noticed that in Chrome the corresponding settings option to clear all data does fire the storage listener, and this is the behavior I'm looking for.

Thanks.

Asked by matt.miller 13 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

AWS website hosting

I found out that AWS was the heretofore host for my website, wonderbookstore. It was up and running for several years and was just taken down a week ago. I was told I nee… (read more)

I found out that AWS was the heretofore host for my website, wonderbookstore. It was up and running for several years and was just taken down a week ago. I was told I needed Firefox in order get access to AWS. Well, okay I now have Firefox installed, so please get me the email or phone number or URL so that I may contact them for a restoration of my website.

Thank you, Forest Trowbridge

Asked by Forest Trowbridge 9 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago