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Google drive promo blocks original view.

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it. It does not show in Task Manager. Closed all the Google (first name) processes no cha… (read more)

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it.

It does not show in Task Manager. Closed all the Google (first name) processes no change.

Screen shot attached.

Went into firefox help then closed help tab and then original tab OK.

Asked by skier80 5 months ago

Last reply by James 5 months ago

I keep getting signed out on gmail.

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a… (read more)

So the whole issue started when I couldn't share a video on my community tab because it kept giving me the error message "enable google.com for cookies". I click accept a few times it didn't work. Then I went to cookies- extensions and enabled both youtube and google in it, didn't work. I deleted my cookies and data and tried again. I had to sign up to all my google accounts. Still it didn't fix the issue I kept getting the same error. Then I went to the enhanced cookies settings went to customs and chose the option "cookies from unvisited sites" This fixed the community tab issue. I shared my video and then went back to settings and set the standard enhanced tracking protection. I got signed off my gmail and google accounts I signed up again and closed the browser.

When I came back my google and gmails are signed out again but my accounts still signed in my youtube for some reason. I keep getting signed off on google but not youtube. I don't have the "Delete cookies and site data when Firefox is closed" option enabled. IT IS DISABLED.

HOW DO IT FIX IT? I don't want to keep signing in every time also I don't wish to reinstall firefox. PLEASE HELP

Asked by leon47648 5 months ago

Last reply by cor-el 5 months ago

Saved logins does not work on youtube

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button an… (read more)

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Asked by daniel 5 months ago

Last reply by zeroknight 5 months ago

Failure of firevox browser on dell PC.

After installing the latest update on my dell PC, firefox came up with a blank screen that would not allow search or even close. I had to use task manager to close and th… (read more)

After installing the latest update on my dell PC, firefox came up with a blank screen that would not allow search or even close. I had to use task manager to close and then uninstall. Note sure it's going to work.

Asked by yosemitecorb 5 months ago

Last reply by zeroknight 5 months ago

Firefox opens in minimized window, then maximized

When I open FIrefox it opens briefly maximized, then reverts to minimized, then returns to maximized. I'd like it to open maximized, period. When I close my sessions the… (read more)

When I open FIrefox it opens briefly maximized, then reverts to minimized, then returns to maximized. I'd like it to open maximized, period.

When I close my sessions there is only a maximized window open. There are no minimized windows open.

How to do I change this behavior?

Asked by Richard Silverstein 5 months ago

Last reply by zeroknight 5 months ago

Firefox gives up the goat

I'm finding and have for a while now that Firefox does not work correctly with mainly financial sites and I'm having to switch to Microsoft Edge to get things done. It d… (read more)

I'm finding and have for a while now that Firefox does not work correctly with mainly financial sites and I'm having to switch to Microsoft Edge to get things done. It doesn't matter what I do I don't seem able to correct this problem, turning off ad blocker and tracers makes no difference, clear my cache and basically turning everything off makes no difference. Also another annoying thing irrespective of setting your default browser some links from company emails always default to Edge which I absolutely detest.

Asked by Diddy_Pickle_Wicks 5 months ago

Last reply by Dropa 5 months ago

Down Grade

I have an older piece of equipment that I need to communicate with it and the 232 interface will only work through Firefox. I was told I can downgrade the current version… (read more)

I have an older piece of equipment that I need to communicate with it and the 232 interface will only work through Firefox. I was told I can downgrade the current version to 3.0, which is what I need, but I cannot find out how. HELP

Jeff

Asked by jwedge1726 5 months ago

Last reply by cor-el 5 months ago

Firefox reports it is running but not responding.

In trying to use features of various apps, the app tries to connect to Firefox, resulting in an error message "Firefox is already running, but is not responding. The old … (read more)

In trying to use features of various apps, the app tries to connect to Firefox, resulting in an error message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." But in fact, Firefox IS running. An example of this problem is invoking updates of some apps; another is in Zoom trying to login using SSO. It leaves me stuck, and the only solution I have found is to use Edge instead of Firefox.

Asked by friedman2 5 months ago

Last reply by cor-el 5 months ago

"Take Screenshot" missing from right chick menu AND from customize toolbar

I'm using up to date firefox 118.0.1 (64-bit) firefox screenshot tool missing from right chick menu ("Take Screenshot") and ALSO missing from customize toolbar, so i can'… (read more)

I'm using up to date firefox 118.0.1 (64-bit) firefox screenshot tool missing from right chick menu ("Take Screenshot") and ALSO missing from customize toolbar, so i can't find it anywhere.... please help

Asked by aviv oz 5 months ago

Last reply by cor-el 5 months ago

The request was blocked for security reasons

I have not been able to sign in to my firefox account. I recently re-installed windows and tried to log in in firefox but its giving the error "The request was blocked fo… (read more)

I have not been able to sign in to my firefox account. I recently re-installed windows and tried to log in in firefox but its giving the error "The request was blocked for security reasons". How do i fix it? Help me i have important bookmarks and websites that i don't want to lose.

Asked by hopelessxD 5 months ago

Last reply by cor-el 5 months ago

Shortcuts to frequently used websites

I want to add Amazon to my list of shortcuts (all of my recent websites appear but not Amazon). I go to Home Page and see all of the recent websites listed and also see … (read more)

I want to add Amazon to my list of shortcuts (all of my recent websites appear but not Amazon). I go to Home Page and see all of the recent websites listed and also see Amazon; however, Amazon shows "sponsored" and does not give me the ability to "pin" it. I click on the "gear" and then I have on "sponsored sites". Still, Amazon does not appear.

Asked by RWWooldridge47 5 months ago

Last reply by zeroknight 5 months ago

webmail

Hi. Prior to your upgrade on Sept 28, I could access my ATT webmail. The url is: https://mail.yahoo.com/d/folders/1?guce_referrer=aHR0cHM6Ly9ndWNlLnlhaG9vLmNvbS8&g… (read more)

Hi. Prior to your upgrade on Sept 28, I could access my ATT webmail. The url is:

https://mail.yahoo.com/d/folders/1?guce_referrer=aHR0cHM6Ly9ndWNlLnlhaG9vLmNvbS8&guce_referrer_sig=AQAAAJo7G56eV3_69rQNxK41KJucVGEi9cs-muQgfJ6DdsOdt3Dfo0vivxXeLs5pzmyNzEl0bRGbgcM505SzVPp_BaOVwHjsyQ1sFmDEQs2I55IJYDnWQ_K16AqAHFx6sxWFVrHIw7ukA6hn6nRrjRFqwkJevWO3rsbK2QJGTX1AEzZg

Now, the site responds with the fact that there is no activity and it won';t let me log in. I am using Windows 10 and the latest 64 bit version of Fireox.

Chrome has no such issue. Please advise.

Thanks. Eileen

Asked by e.wolinsky 5 months ago

Last reply by zeroknight 5 months ago

Firefox using 90% memory and 75% cpu - only 3 tabs open

With the vs 118 comes the end of my use of firefox. it has become worthless. 3 tabs of and 17 instances of firefox open 90% memory and 75% of my CPU is going to firefox… (read more)

With the vs 118 comes the end of my use of firefox. it has become worthless. 3 tabs of and 17 instances of firefox open 90% memory and 75% of my CPU is going to firefox.

And nothing is happening. Took about an hour to get to this page!!!

Let me know when YOu get FF under control and to a place it use to be - reliable.

Asked by joenkats 5 months ago

Last reply by zeroknight 5 months ago

Don't close tabs on exit

I prefer to have all my previous tabs open when I start up Firefox, which means that I don't want them to close upon exit. Recently, Firefox started closing my tabs upon… (read more)

I prefer to have all my previous tabs open when I start up Firefox, which means that I don't want them to close upon exit. Recently, Firefox started closing my tabs upon exit, even though:

- I tried both hitting the X and choosing Exit from the hamburger menu
- I have checked "Open previous windows and tabs" upon startup in settings
- I have not checked "Delete Cookies and Site Settings when Firefox is closed"

- I have the option "Firefox will remember history" selected

- I do not open in Private Browsing mode

What other settings do I need to change? Debra

Asked by dbarngrover 5 months ago

Last reply by pr0paGandhi 3 months ago

uninstall

I want to uninstall Firefox. It is on my desktop as a shortcut. When I try to uninstall from the shortcut it takes me to add/remove programs where I do not see it listed.… (read more)

I want to uninstall Firefox. It is on my desktop as a shortcut. When I try to uninstall from the shortcut it takes me to add/remove programs where I do not see it listed. I have a HP 17-x173dx laptop running 64bit Windows 10.

Asked by CRAIG RAMPLEY 5 months ago

Last reply by Terry 5 months ago

Authentication Issue

Hello, I tried to login to the account and it asks me for 2 step authentication. I tried it in my google authenticator since you mentioned here the list of devices (http… (read more)

Hello,

I tried to login to the account and it asks me for 2 step authentication. I tried it in my google authenticator since you mentioned here the list of devices (https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication). Unfortunately its not working. I just scan the QR and entered the numbers generated and it shows error only. Kindly view the screenshot. Its irritating us alot and I was trying to fix this issue from yesterday there is no solution for this posted on your website. Even I tried the PC version Authy 2 step authentication app and its not working too. Kindly fix this issue as soon as possible.

Asked by contact938 5 months ago

Last reply by Terry 5 months ago

Widows 10 firefox suddenly not connect to Internet error, only work for a while after reboot. New profile not work

My computer is Widnows 10 Pro, firefox have been running well for years. Since yesterday, it starts to show: Hmm. We’re having trouble finding that site. We can’t conne… (read more)

My computer is Widnows 10 Pro, firefox have been running well for years. Since yesterday, it starts to show:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.youtube.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

No matter which site I go, same error. I have tried creating a new profile, disabled firewall, no proxy, no extension, even uninstall/reinstall firefox. Issue remain the same. Only time it works is right after I reboot the computer, then it works for a while (somewhere around 5-10 minutes). Computer never sleep, and it will acts up during my browsing. All my other browsers, outlook or application that access the internet works fine. Windows Defender scan no virus.

Asked by Jimmy Chao 5 months ago

Last reply by cor-el 5 months ago