Firefox Community Forum

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this problem has happened before with Firefox..

It is been like 6 or 7 months now since i move to new pc and i been using firefox in this new pc together with other browsers. I am not really using firefox for anything related to google or gmail but just other website that have 0 relation to them. But i have still logged in my main accounts in firefox. It is been twice that once in a while, when i have to check my gmail accounts, all of them disappear and all i see is just sign in page only. There is no log in again or Please log in to this address or that address but straight up fresh page of google sign in page. I still logged back in when it first happened because i heard about the bug that happened with firefox update but now it happen again. It is as if my cookies just vanished but no, other sites still got their own cookies and there is many cache of other website here. other than my google accounts. What is happening here. Is my firefox bugged or something? Should i reinstall and have to relogin everything "again?"

When I go to my Firefox browser on my desktop, I have to sign every time to google. I never had to do that until recently. I don't have to do it on my Edge browser or on my Iphone.

I messed up somewhere.

Before closing Firefox, I go to: Privacy and Security, Clear data for specific sites, remove the sites I don't want. Then I go to Clear Browsing Data and check two boxes: clear Browsing and download history and Temporary cached files.

In spite of that, I see 50 - 100 MB in Google. I don't want that.

Therefore, I went to the Manage Exceptions list and added all the sites that I want to keep cookies and site data. I checked Save Changes. (Google is included in that list.)

However, if I return to Clear Browsing Data & Cookies, check Cookies & Site Data, then Clear, Firefox deletes all the sites stored in Managed Exceptions, too. It's not supposed to do that.

Questions: 1. How do I prevent that from happening? 2. Should I remove Google from Managed Exceptions list?

Please advise. Collis

I saw a very confident by a 'support volunteer' that the interface contains controls to delete traces.

Show me in the in interface where these files can be deleted:

C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\cache2\entries

C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\safebrowsing

Some very bold claims that I don't see backed up by anything having to do with reality.