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Unmovable new Addon Button

Since updating ro Firefox 109 there is a new addon button that cant be moved. I dont care that the button is in the interface, I just need to move it out of the way. A bi… (read more)

Since updating ro Firefox 109 there is a new addon button that cant be moved. I dont care that the button is in the interface, I just need to move it out of the way. A big part of Firefox appeal is being able to customize it, adding buttons that arent movable is just ridiculous.

Asked by impar 2 months ago

Last reply by Paul 2 months ago

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (read more)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Asked by MPolo62 2 months ago

Last reply by jonzn4SUSE 2 months ago

Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 4 months ago

Last reply by annaxt 13 hours ago

Tab becomes unusable after playing live video

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it… (read more)

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Asked by EricMc 2 days ago

Lost years of bookmarks and folders because of sync after reinstall

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser. However… (read more)

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser.

However, due to certain reasons, I had to reinstall my operating system again today. I downloaded Firefox once again, but unfortunately, I couldn't remember my password, so I had to reset it. After resetting the password, I initiated the sync process to recover my bookmarks. Unfortunately, I was unable to retrieve my bookmarks even though they were synced previously.

I am writing to ask about my options to recover my bookmarks. These bookmarks hold years of important information, and I cannot possibly find everything again manually. However, I have deleted everything from my old system, so I am not sure what options are available to retrieve my bookmarks.

Please help me to get them back somehow.... I read other posts saying that syncing is not a safe way for backup but I am lost here. My only option is to recover somehow from your servers but how would I do that??

If I go to "Import and Backup" I only have one option of restoration but it's not my old one, it's just the one created today.

Please try and help me to recover them.

Thank you,

Asked by Spgfrd 4 days ago

Last reply by Spgfrd 4 days ago

This option is no longer available: Pause notifications until Firefox restarts

I hate seeing a notification every time I did a screen shot, and had to reset the option to block them every time I freshly opened the browser. Now, this option is no lo… (read more)

I hate seeing a notification every time I did a screen shot, and had to reset the option to block them every time I freshly opened the browser. Now, this option is no longer available: "Pause notifications until Firefox restarts. " Put it back, or better yet, get rid of the entire annoying useless 'feature' that causes this notification when screen shots are taken.

Asked by danbutterworth 6 days ago

Disabled push notification in Windows settings now I'm not recieving them at all.

I updated Firefox to 111.0(64-bit) this morning. My push notification from sites I allow started running through Windows notifications instead just popping up like normal… (read more)

I updated Firefox to 111.0(64-bit) this morning. My push notification from sites I allow started running through Windows notifications instead just popping up like normal. I read an article that said I could disable this feature through Windows Settings and the push notifications would start showing up like they used to. Unfortunately after I did this I stopped getting push notifications at all. Would have left it to go through Windows notification but it makes an annoying sound every time I got a notification and that got old fast. I just want push notifications back like they used to be.

I run Firefox on Windows 10.

Asked by Isebas 6 days ago

Clear All History/Data + Cookie Exceptions

Please help me understand why there is a feature to have cookies be made exceptions from deletion and then when someone elects to delete all data, cookies, and browsing d… (read more)

Please help me understand why there is a feature to have cookies be made exceptions from deletion and then when someone elects to delete all data, cookies, and browsing data on exit....the EXCEPTION list of cookies also gets deleted.

Asked by pologoalie8908 1 week ago

Last reply by pologoalie8908 6 days ago

Bookmarks still resetting to the top after 111.0 update

So I patiently shut my mouth last month after I was told the "devs" are looking into why the bookmarks reset to the top of the folder each time they're used. Waited for t… (read more)

So I patiently shut my mouth last month after I was told the "devs" are looking into why the bookmarks reset to the top of the folder each time they're used. Waited for the next update. The problem still exists. Nothing has changed.

The oft-cited bug report refers to INTERMITTENT behavior. This happens All.The.Flipping.Time. That bug report isn't worth squat. And to try and file a new one with the accurate behavior frequency, it gets dismissed as a duplicate by someone who apparently loves mindlessly scrolling bookmarks all freakin day.

When is this issue going to be resolved?

Asked by BigLib 1 week ago

This past week loading of pages has been glitchy

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a … (read more)

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

Asked by et1 1 week ago

Last reply by Terry 6 days ago

V110.1 multiple websites cause "Secure Connection Failed"

I recently updated to Firefox V110.0.1 on Windows 10 and now, when I try to log into an account on multiple websites, I get a web page from Firefox: " … (read more)

I recently updated to Firefox V110.0.1 on Windows 10 and now, when I try to log into an account on multiple websites, I get a web page from Firefox:

" Secure Connection Failed An error occurred during a connection to somewebsite.com

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I did not have this problem before with V110.0 Can you please help me with this issue? Thank you

Asked by ken191 1 week ago

Last reply by ken191 1 week ago

  • Solved

Firefox simply not loading images of website

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of t… (read more)

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of times until it finally does. I switched from Google chrome but apparently it was a big mistake, never thought Firefox was so crap. BTW, It's not my adblocker, turned off Enhanced tracking protection and cleared cookies. Nothing works. (on annex I show firefox and google chrome being used on the same website)

Asked by eve_nostro 1 week ago

Answered by eve_nostro 1 week ago