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Copy & Paste not working in Whatsapp Web page

Copy & Paste not working in Whatsapp Web page. I've cleared cache, rebooted etc. Copy & Paste works perfectly in Edge browser to its certainly a Firefox problem. … (read more)

Copy & Paste not working in Whatsapp Web page. I've cleared cache, rebooted etc. Copy & Paste works perfectly in Edge browser to its certainly a Firefox problem.

Asked by zzzallan 1 month ago

Last reply by James 1 month ago

  • Solved

How to make "Reopen Closed Tab" actually reopen closed tabs again?

Up until Firefox 116, Reopen Closed Tab (Ctrl+Shift+T) would reopen closed tabs, and Reopen Closed Window (Ctrl+Shift+N) would reopen closed windows. There was a clear bi… (read more)

Up until Firefox 116, Reopen Closed Tab (Ctrl+Shift+T) would reopen closed tabs, and Reopen Closed Window (Ctrl+Shift+N) would reopen closed windows. There was a clear bifurcation, so I could freely close windows and not worry about it polluting my tab history in another window.

The latest change has thrown out that advantage, and now Reopen Closed Tab reopens both tabs and windows, while Reopen Closed Window still just reopens windows. This makes the later essentially useless and the former much more difficult to use for me.

I assume this was done to just continue copying Chrome in all respects since that's how it handles it, but the changelog just vaguely states, "This change is in anticipation of upcoming changes to recently closed tabs."

Does anyone know if there's a setting to separate the two functions again?

Asked by mminer237 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Browser won't play any sound

My Firefox is having some problems relating to audio. If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music t… (read more)

My Firefox is having some problems relating to audio.

If I open a YouTube video, the image will play but there's no sound, on Twitter also, and so on. On YouTube Music the player won't even start, giving the error "An error occurred. Please try again later." I noticed that the stereo icon that shows up in the tab, which allow you to mute the tab, won't show up when I'm playing a video on YouTube, Twitter, Vimeo, and so on.

Only Firefox has no sound, it's not muted in the Volume Mixer, neither in the app volume settings in Windows. I've followed everything suggested here here and here.

I think the problems may have started after I reinstalled my graphic card driver, but I'm not sure since I don't use this computer very often. I have a Windows 10 and my graphic card is a Nvidia GT 630, and the driver version is 474.44.

Asked by whiplaxx 1 month ago

Answered by whiplaxx 1 month ago

The LIBRARY option

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, … (read more)

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, settings, etc.

Asked by Emeline 1 month ago

Last reply by cor-el 1 month ago

You tube vids buffering

You tube vids buffering, some to the point that they dont ever load, other play for 10 secs then buffer and never play and the odd one plays for longer but then if I go t… (read more)

You tube vids buffering, some to the point that they dont ever load, other play for 10 secs then buffer and never play and the odd one plays for longer but then if I go to another tab the vid then stops again.

This just started happening directly after the firefox latest update.

Never had this issue before

Thanks

Asked by cisc59 1 month ago

Last reply by Paul 1 month ago

Within last few days Google Calendar stopped loading in Firefox

I think Firefox updated on my laptop in the last day or two. I never had a problem with Google Calendar not populating with my calendar info, but today I find that Go… (read more)

I think Firefox updated on my laptop in the last day or two.

I never had a problem with Google Calendar not populating with my calendar info, but today I find that Google Calendar opens, but doesn't fill will data. Calendar still works fine in other browsers, so it seems to be a Firefox issue. What is the solution?

Other Google apps that I use still work okay in Firefox.

Asked by tbkeen 1 month ago

Last reply by suram080 1 month ago

Firefox Developer edition error message "Failed tor read configuration file " on startup

Hello, I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit) I always have Firefox updates so version before th… (read more)

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

Asked by lokiX2 1 month ago

Last reply by cor-el 1 month ago

Problem streaming Prime Video Freevee content since 115.0.1 update, still not fixed in 115.0.3

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while a… (read more)

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while after an ad plays. It looks like it loses the ability to stream the main movie while streaming the ad. After the ad it plays about 20 seconds of the movie, probably what was in the buffer before the ad started, and then it freezes. I get the circle wait icon, like what typically happens when the Wifi goes down. After a while a message appears saying the Internet is not working. See attached image. Then I get the message (see other attached file) saying Video Unavailable. We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Close Player.

Asked by plutonium244 1 month ago

Last reply by zeroknight 3 weeks ago

ReCaptcha

In Opera recaptcha never comes up yet n Firefox it does. I do not use anything google. I hate google with a passion, yet Firefox is forcing it on us. I use www.rewardscen… (read more)

In Opera recaptcha never comes up yet n Firefox it does. I do not use anything google. I hate google with a passion, yet Firefox is forcing it on us. I use www.rewardscentral.com.au for a few things, I log in to this website every morning. With Firefox I have to click on the recaptcha crap every single time, yet with Opera web browser I don't. I came to Firefox for a more "secure"browser, and yet you allow google crap to take over, how is this so secure? Google is the worlds biggest scammer. Please, give us a way to remove it and block it. Even for my search engine I use Startpage for better security.

Asked by donnytee3022 2 months ago

Last reply by zeroknight 2 months ago

I can't delete a bookmark folder - the delete folder option is grayed out.

Arggh! I had this box all filled out, but it vanished when I pasted the troubleshooting info. I see the troubleshooting info is gone, also. buggy So... I have a bookm… (read more)

Arggh! I had this box all filled out, but it vanished when I pasted the troubleshooting info. I see the troubleshooting info is gone, also. buggy So... I have a bookmarks folder, named "mobile bookmarks". It lists beneath "all bookmarks", alongside "other bookmarks", "bookmarks menu", and "bookmarks toolbar". I want to delete this "mobile bookmarks" folder, but the delete folder option is grayed out.

Asked by fridaymanyfeathers 2 months ago

Last reply by cor-el 1 day ago

Unable to watch age restricted videos on Youtube with Firefox

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it s… (read more)

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it simply takes me back to the YT home page. Restricted mode is set to off and I am able to watch these videos in Internet Explorer with the same Google account. I have also ran FF in safe mode and it still takes me back to the home page.

Asked by maximus551 2 months ago

Last reply by maximus551 2 months ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER, no "Accept the Risk and Continue" button

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and C… (read more)

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and Continue" before, but the button seems to have disappeared?

Asked by Gauley 2 months ago

Answered by Gauley 2 months ago

  • Solved

Bookmarks won't save to specified folders anymore

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-do… (read more)

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-down menu when saving but just adds them to the general bookmarks menu. To sort my bookmarks, I have to go into Manage Bookmarks and move them manually. What's happened?

Asked by sei_shonagon 2 months ago

Answered by cor-el 2 months ago

unable to access my xfinity/comcast email on firefox

Been using firefox for 10 years to access xfinity/comcast email and suddenly can't do it. Keep getting error message "An error occurred during a connection to oauth.xfin… (read more)

Been using firefox for 10 years to access xfinity/comcast email and suddenly can't do it. Keep getting error message "An error occurred during a connection to oauth.xfinity.com PR_CONNECT_RESET_ERROR". I've switched to Microsoft Edge for the time being but would appreciate getting back to Firefox if possible. Any help would be appreciated.

Asked by pbeechen 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

Just can't get passwords to sync

Hi, not sure what I'm doing wrong, but my logins and passwords simply will not synch between devices. I principally use a desktop Win10 machine, and an iOS version of Fir… (read more)

Hi, not sure what I'm doing wrong, but my logins and passwords simply will not synch between devices. I principally use a desktop Win10 machine, and an iOS version of Firefox. Have double-checked settings on both devices, tried forcing a manual sync from each to the other, all to no avail. Any ideas on what I need to do differently? TIA.

Asked by John Locke 2 months ago

Answered by John Locke 2 months ago

Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (read more)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 2 months ago

Last reply by zeroknight 4 days ago

Gmail

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking… (read more)

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

Asked by mkersten0 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago