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Comcast sign in Peer's Certification Revoked

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_er… (read more)

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_error_revoked_certificate if I go to my bookmarks I can sign on????? My wife has a seperate sign in on windows 10 and the same thing is now happening to her, never happened before today

Asked by golfskinh 3 months ago

Last reply by cor-el 2 months ago

Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (read more)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Asked by kimberly9 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Global Privacy Control

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycon… (read more)

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycontrol to (true). 3rd. When I check the globalprivacycontrol.org website it states(GPC signal detected). See attached photos

What more do I have to do to stop this notice from popping up all the time.

Asked by simpleman2 5 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (read more)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Asked by nathanbee354 1 week ago

Last reply by zeroknight 3 days ago

Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (read more)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

pages dont fully load-now crashes

hello tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do? some web pages not fully loading without refres… (read more)

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

Asked by Michelese 2 months ago

Last reply by cor-el 2 months ago

Setting Printer Potrait or Landscape

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently f… (read more)

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

Asked by purchase.job22 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Youtube not working July 2023 stuck loading, "if playback doesn't begin shortly, try restarting your device"

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happ… (read more)

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

Asked by bhr883 4 months ago

Last reply by zeroknight 4 months ago

Fire Fox Update

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to t… (read more)

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

Asked by rwhmitchell 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Cannot copy & paste text to Whatsapp Web

I've always been able to copy & paste text from other places to Whatsapp Web in Firefox Desktop computer before. But starting today, it's not working. It only works w… (read more)

I've always been able to copy & paste text from other places to Whatsapp Web in Firefox Desktop computer before. But starting today, it's not working. It only works when I copy & paste text from Whatsapp Web inside but not from other software like MS office or Slack. It's very frustrating! I wonder if it has something to do with the newest Firefox update. Please fix asap!

Asked by info9734 3 months ago

Last reply by James 3 months ago

XULRunner error -

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115 Several users continually get the following error: XUL Runner "This profile was l… (read more)

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

Asked by marlin.stoebner 2 months ago

Last reply by cor-el 2 months ago

updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (read more)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Restoring Closed Tabs

Firefox unexpectedly closed on me and when I opened it up again it did not immediately give me the option to restore closed tabs. So I went to the menu to click on resto… (read more)

Firefox unexpectedly closed on me and when I opened it up again it did not immediately give me the option to restore closed tabs. So I went to the menu to click on restore closed tabs there but the option was not provided to click on. How do I restore tabs under this scenario? Thanks.

Asked by scaddell23 3 months ago

Last reply by zeroknight 3 months ago

Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 2 months ago

Last reply by jislonim 4 days ago