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Login problem with citizen's banking site

I'm having a problem logging into one of my banking sites. I talked to the bank tech support yesterday and did a password reset. There was nothing wrong with my old pas… (read more)

I'm having a problem logging into one of my banking sites. I talked to the bank tech support yesterday and did a password reset. There was nothing wrong with my old password. That worked yesterday but today I'm back to the same problem. It won't log me in.

I deleted cookies and cleared cache but still not logging me in. I tried another browser (Edge) and got right in. In Firefox, I use private mode to log into financial accounts but I also tried the regular browser and still won't let me in. This is the only account I have a login problem with. It did work after the password reset if that's a clue but I don't want to have to do that every day just to check my account.

Here is the site:

https://www3.citizensbankonline.com/efs/servlet/efs/login.jsp

I need a fix for this. It's very inconvenient and it is the only account I have a problem logging into with Firefox.

Thanks for the help.

Asked by punbrain 13 hours ago

Can't delete passwords in Firefox

I have moved to another password manager, and would like to completely remove my saved logins from my Firefox account and stop using the auto-fill, auto-suggest feature. … (read more)

I have moved to another password manager, and would like to completely remove my saved logins from my Firefox account and stop using the auto-fill, auto-suggest feature. However, no matter how many times I delete my passwords and Sync, they keep appearing in my Android Firefox app. I have cleared the app Storage and Cache, I have reinstalled it from scratch, but no matter what I do they reappear. My (also Synced) PC on which I deleted the passwords has not shown it again since I deleted them there.

I just want to completely delete all my logins in my Firefox account, permanently and across all my devices. How can I do this?

Asked by peter1rhodes 16 hours ago

dns resolution not return 404 for sub-domains of pre-configure domains eg. 50.au

I would like to suggest a Chg 2 DNS resolution, don't return 404 4 http://coles.5118.50.au allow a 'Config' to RTN IPV4 Addr. eg 203.217.10.10 As a index.html cannot be … (read more)

I would like to suggest a Chg 2 DNS resolution, don't return 404 4 http://coles.5118.50.au allow a 'Config' to RTN IPV4 Addr. eg 203.217.10.10

As a index.html cannot be found on HTTP server as DNS A record doesn't exist, use AI to build a static HTML page we call these Go Pages from a template 'Config'

This means that AI generates HTML / CSS / JS instead of a web server returning a list of files from ITs disk.

Now we have No DNS Web ?

Asked by ken.moz.org 10 hours ago

popub blockers

I get this message from gmail ween I try to print or open in a new tab. "Grrr! A popup blocker may be preventing the application from opening the page. If you have a pop… (read more)

I get this message from gmail ween I try to print or open in a new tab.

"Grrr! A popup blocker may be preventing the application from opening the page. If you have a popup blocker, try disabling it to open the window."

I can not find a way to fix this and did not have the problem with the previous version.

Garry gbeasinger@gmail.com

Asked by gbeasinger 10 hours ago

virus warning

I recently updated Firefox browser. Since doing so, I get a warning window that pops up after launching Firefox advising that VERIFICATION.EXE "contains a virus or malwa… (read more)

I recently updated Firefox browser. Since doing so, I get a warning window that pops up after launching Firefox advising that VERIFICATION.EXE "contains a virus or malware."

I assume that verification.exe is associated with Firefox. What am I supposed to do in response to that message?

Thanks,


Steve Wahle

Asked by sjwahle 6 hours ago

Context menu missing items

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my… (read more)

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

Asked by Kosal 1 day ago

Last reply by Kosal 1 day ago

Update to beta prompt

Fx 124.0 Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the bet… (read more)

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

Asked by noel_envode 1 week ago

Last reply by noel_envode 6 days ago

Different passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks! TL;DR - how can I safely remove the synced contents from one device and then resync it. Currently, the contents across devices is different after a sync.

Asked by SJW211 6 days ago

Last reply by SJW211 3 days ago

Firefox closes immediately upon opening and then reopens

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itsel… (read more)

Running Firefox 124.0.1 (64bit) on my Windows 10 Version 10.0.19045 Build 19045. Every time I open Firefox, it closes within a couple of seconds and then reopens by itself and keeps working. How can I fix this glitch?

Asked by Malik 5 days ago

Last reply by Malik 5 days ago

Upgraded to 124.0.1 was on 123.0.1, said I could fill in PDF forms and doesn't work

When FF loaded for first time after update had message about being able to fill in PDF documents. Even said give it a try on a option block. Then it displayed a form wit… (read more)

When FF loaded for first time after update had message about being able to fill in PDF documents. Even said give it a try on a option block. Then it displayed a form with blanks to enter name etc. However I wasn't able to enter name or data in the fields they sent me for trying it out. I could do other things with PDF FF displayed, draw, add text box, but not enter data on the form they sent to try it out. Wish I had saved the PDF they sent to show the new feature.

Asked by Jer 3 days ago

no access to my online accounts

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic com… (read more)

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic company. I have accounts with both and CAN NOT even get to the "members sign in page" what is going on? BTW I have tried to read all the info posted on Mozilla and it doesn't make any sense to me at all as I am NOT... NOT... and IT technician, merely an end user.

Asked by jasutton100 2 days ago

Dates change on their own.

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Som… (read more)

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Sometimes it's off by a day, sometimes it's off by a dozen days. Sometimes when the site displays a calendar navigator (showing the year and a monthly calendar where you can cycle through the year and month to select a specific day on the calendar) there's no calendar to select from. There might be a year and month selector that I can cycle through but there's no calendar to make a selection. If there is a calendar and I select a date, a different date is displayed in the entry box. This also happens when I manually enter a date. I could type 3/8/2024 and when I hit tab or click off the box it will change to 3/6/2024 or something like that. It's not always the same number of days off. I could then enter 3/10/2024 to try to trick it, but it might display 3/9/2024. The issue seems to extend behind the scenes. For example if I'm paying a bill online the site will automatically show today's date as the day the payment should be made, and it will display correctly, but when I submit my payment an error indicates that the payment date occurs in the past. I have to change the date to a day or two in the future in order for the site to process the payment. I recently noticed in my Geico Timeline, where I can see a history of events, as I scroll, the dates will flicker to a day prior and sometimes they will stay on the day prior until I scroll again and it changes back. Only the day number changes, the time and year remain the same, and it's always to one day prior.

I've run Malware Bytes, Spybot S&D, and Windows virus scan. I've updated Firefox (set to automatic) and disabled plugins. I don't have the problem on other browsers.

Asked by phillip2563 2 weeks ago

Last reply by phillip2563 3 days ago

logging in to USAA.com

All of a sudden, I can no longer logon to my USAA account via Firefox on my desktop computer. The USAA logon page opens with no problem, but after entering my credential… (read more)

All of a sudden, I can no longer logon to my USAA account via Firefox on my desktop computer. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up: "We are unable to complete your request. Our system is currently unavailable. Please try again later." It works fine on my laptop

Asked by timingiseverything1963 6 days ago

Last reply by timingiseverything1963 4 days ago

I can't delete and replace Roaming>Mozilla>Firefox with a backup copy in Windows 11--other program using error.

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error. I have done this many times before… (read more)

I can't delete and replace Roaming>Mozilla>Firefox folder with a backup copy in Windows 11-- I get an other-program-using error.

I have done this many times before in Windows 10 and it always works beautifully. In Windows 11, however, I get an error about another program using a file in the folder. If I try to delete the folder I get a message about needing permissions from user (for clarity, the user account is an administrator). Now I am also very familiar with Windows permissions. I checked and administrators already have full privileges on the folder. Even if I explicitly add my particular user, nothing changes. I have done some other sleuthing but nothing helps identify the problem.

A bit of context – I just bought a new Dell, rather high-end and expensive laptop so I am really not amused at the fact that I can't just port in all of the stuff in the Firefox folder so I don't have to lose everything related to Firefox from my previous laptop. I do nightly Acronis backups so I have the folder and files but somehow Windows 11 is not letting me do my usual substitute backup copy of Firefox folder for new fresh-install Firefox folder.

Please — help — I had hoped that I could use the Acronis Universal Restore feature to move everything over from my old system to my new hardware — I've done that before. Unfortunately that wasn't an option given that the new machine comes with Windows 11.

I see other people have been having problems related to this folder with Windows 11 but I don't see any solution — again, please help!

Thanks for any help resolving this!

Asked by Jerry Paquette 6 days ago

Last reply by Jerry Paquette 3 days ago

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (read more)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson 3 days ago

Last reply by Lisa Pearson 2 days ago

Open All Bookmarks

Hello! I'm trying to configure Firefox not to switch from the current tab, when I open multiple bookmarks by either middle click bookmark folder or right click the bookma… (read more)

Hello! I'm trying to configure Firefox not to switch from the current tab, when I open multiple bookmarks by either middle click bookmark folder or right click the bookmark folder and select Open All Bookmarks. I've already set about:config browser.tabs.loadBookmarksInBackground True browser.tabs.loadDivertedInBackground True browser.tabs.loadInBackground True

If I'm browsing a page, and then decide to open several bookmarks that are in a bookmark folder, either via middle click or right click->Open All Bookmarks, Firefox will still switch to the first open bookmark.

I've tried Shift+Middle click and this one opens the bookmarks, without switching from the current tab. And Ctrl+Shift+right click->Open All Bookmarks and this one opens the bookmarks, without switching from the current tab.

So how do I configure Firefox to just use middle click on a bookmark folder, and then not have it switch to the first open bookmark? Thank you!

Asked by vlasic.vojislav 2 days ago

When I open firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that doesn't work and the crash message just comes back.

When I open Firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that … (read more)

When I open Firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that doesn't work and the crash message just comes back.

Asked by barrydelaney2 3 days ago

tango brodcast pc on firefox

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back s… (read more)

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back shortly ... reload

Asked by doommax2 1 day ago

Firefox for Linux no longer downloads .desktop files correctly

I use Bomgar / Beyond Trust for remote support for my Linux system. The bomgar file that I download is a .desktop file. Ever since Firefox version 119, this file no lon… (read more)

I use Bomgar / Beyond Trust for remote support for my Linux system. The bomgar file that I download is a .desktop file. Ever since Firefox version 119, this file no longer downloads correctly. Instead of getting a .desktop file, I now get a .desktop.download file and the file will not run. This appears to be an issue with Firefox because the file downloads and runs correctly if I use Chrome. It also worked just fine in Firefox before version 119. Any help that you can provide would be greatly appreciated

Asked by kseguin 3 days ago

Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 week ago

Last reply by pauljaniga 5 days ago