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MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING caused by ocsp must staple, SSL labs says stapling is OK

Hi, I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition. Nginx is configured to ocsp response, and… (read more)

Hi,

I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition.

Nginx is configured to ocsp response, and disabling this flag in the advanced settings in Firefox fixes this issue, but I can't ask everyone to do that. SSLLabs are indicating that ocsp stapling is working fine: https://www.ssllabs.com/ssltest/analyze.html?d=imonia.fr&s=89.163.242.17&hideResults=on

Could someone tell me why this is an issue? Is there a problem with the way my server is stapling my responses? You can test against my server: cubox.dev

Thanks

Asked by Andy Pilate 4 months ago

Last reply by Andy Pilate 4 months ago

Facebook doesn't work at all on Firefox anymore.

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but… (read more)

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but since last night [10/16/2020].

Asked by vkk4 4 days ago

Last reply by vkk4 4 days ago

Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 4 days ago

Last reply by donmn763 4 days ago

Default browser

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bi… (read more)

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bing and I,E. - it isn't even in the MS store to download, What can I do?

Asked by Stuart 2 weeks ago

Last reply by Stuart 5 days ago

Cannot watch Channel 4 On Demand even though I am in the UK.

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Sa… (read more)

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Same issue.

I am connected to a vpn and it is located in the UK. See the attached images.

I know that the vpn is fine because this works flawlessly in the google garbage browser. Actually, any browser at all. Just firefox remains blocked.

I tried with geo.enabled set to true and false as well.

Asked by matthewjmatthiesen 6 days ago

Last reply by matthewjmatthiesen 5 days ago

Pausing and stopping video also stops music playing outside Firefox

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are… (read more)

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are not firefox stops. How can this be fixed?

Asked by desbest 5 days ago

Last reply by desbest 4 days ago

Same issue as in https://support.mozilla.org/en-US/questions/1175810

I'm presented with two pop-ups that I must dismiss, every time I restart the browser. The first one reads: User Account Control | Do you want to allow this application to… (read more)

I'm presented with two pop-ups that I must dismiss, every time I restart the browser. The first one reads:

User Account Control | Do you want to allow this application to make changes to your device?

After dismissing that, a second pop-up appears, reading in part:

Firefox Software Updater | Firefox can't update to the latest version. | Download a fresh copy of Firefox and we'll help you to install it

Then I must choose either "Download Firefox" or "Not now."

Please understand that I must deal with these pop-ups despite the fact that my Firefox is current.

The solutions suggested in the answer to the above-referenced previous post are of no help.

I've consulted my computer manufacturer, which told me that this issue is strictly one with Firefox. I hope you can help.

Asked by Odin3 6 days ago

Last reply by Odin3 5 days ago

Latest version of Firefox causing it to close on its own

Ever since version 81.0 back in September, Firefox has been closing then reopening randomly, is it possible to revert back to 80.0 as to not have this issue? As running a… (read more)

Ever since version 81.0 back in September, Firefox has been closing then reopening randomly, is it possible to revert back to 80.0 as to not have this issue? As running a scan causes Firefox to close too, even when you just opened it. Seems 81.0 is the problem, even when installed folder is added to excemptions.

Please look into this, maybe 81.3 or 82.0 will finally resolve this issue.

Asked by Niko Koppenberg 3 days ago

Firefox delete my cookies without ask

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... ev… (read more)

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... every 2 days i close Firefox without deleting anything and then Firefox deleted some cookies (not all), can anyone help me since i can't contact directly with Mozilla.

Greetings.

Asked by Oscar 4 weeks ago

Last reply by Oscar 4 days ago

Zotero Reference Software

Last night I noticed my Windows 10 64 bit machine did an auto update. Not sure this has anything to do with today's problem; maybe coincidence. Today I started the refere… (read more)

Last night I noticed my Windows 10 64 bit machine did an auto update. Not sure this has anything to do with today's problem; maybe coincidence.

Today I started the reference software "Zotero" and the program cannot find the database of my papers. This is of course crucial for writing grants, references for my class that I teach etc. I have never seen this error before.

In Zotero help, this is listed as a Firefox problem, with a reload and other steps as a solution. I am leery of messing with my database as it has years of publications in it.

Any chance you could advise me on this or get FF to fix this? It will likely happen with future updates. My Firefox browser version is 81.0.2 and is up to date.

P.S. If you hit the "locate" option Zotero closes. It will not allow you to search for the database (see image attached)

Thanks.

Asked by rosenbloomaj 6 days ago

Last reply by rosenbloomaj 6 days ago

After a clean install of windows 10, my saved logins and bookmarks are gone

Hey! I just formated mywindows 10 pc, installed firefox, and logged in, and usually all my bookmarks and saved logins return after i log my firefox account on, but they d… (read more)

Hey!

I just formated mywindows 10 pc, installed firefox, and logged in, and usually all my bookmarks and saved logins return after i log my firefox account on, but they didnt this time, im afraid i somehow overwrote the saved data, and now im without logins and bookmarks, i have googled and have tried going to archive and restoring, and i can only see a backup from today there, im afraid thats the one i made myself - its also saying 11 items, the backup, and i had way more, anyway when i click it, nothing happens.

I tried going to the firefox profile section, there was 2 profiles, none had my back up

Thx in advance!

Asked by kristian.nielsen 6 days ago

Last reply by kristian.nielsen 6 days ago

Primary email address changed, sync doesn't work

I created my Firefox account with an old email address that is no longer accessible and will never be accessible again. I added a secondary email address long ago and mad… (read more)

I created my Firefox account with an old email address that is no longer accessible and will never be accessible again. I added a secondary email address long ago and made it primary. My account is logged in on my phone and my old laptop, both need repair, laptop data is probably gone. I logged in on my new laptop and a tablet, but had to change the password. Now Firefox does not know my logins and passwords, history, settings and preferences, bookmarks. It seems as if I have created a new account. How can I regain access to my old data?

Asked by Sary AWAD 5 days ago

Last reply by Sary AWAD 5 days ago

Create Desktop Shortcut to website without drag and drop method

How can I create a desktop shortcut to a website without using the drag and drop method? I am the teacher of a blind student who used the NVDA screenreader. Drag and drop… (read more)

How can I create a desktop shortcut to a website without using the drag and drop method? I am the teacher of a blind student who used the NVDA screenreader. Drag and drop just really isn't accessible to her. Are there other ways to create desktop shortcuts (specifically to google drive)?

Asked by jdinis1006 1 week ago

Last reply by jdinis1006 2 days ago

Firefox installed twice in two locations

Firefox is installed in two locations. C:/program files/mozilla firefox C:/users/xxxx/appdata/local/mozilla firefox They each have their own bookmarks and settings. I d… (read more)

Firefox is installed in two locations. C:/program files/mozilla firefox C:/users/xxxx/appdata/local/mozilla firefox

They each have their own bookmarks and settings. I don't want this. How do I fix it?

Can I uninstall both of them and delete the respective folders and then install a fresh one? or what?

Asked by jstropp 1 week ago

Last reply by jstropp 5 days ago

No casting option on Firefox yet!

Its 2020 man! Why are we (Mozilla community) still missing content casting feature just like Google Chrome and other browsers. Even the new Microsoft Edge Chromium have t… (read more)

Its 2020 man!

Why are we (Mozilla community) still missing content casting feature just like Google Chrome and other browsers. Even the new Microsoft Edge Chromium have that feature. I usually stream a lot of content and this feature, for me, is indispensable.

Furthermore, I am not asking for any workaround or extensions. There should be a native casting feature on Mozilla Firefox too just like other browsers.

Regards, VIVEK

Asked by Vivek Rao Anand 2 days ago

Last reply by Vivek Rao Anand 2 days ago

Export html addon list

Before the switch to Quantum, there were addons like Extension list dumper and Infolister. Currently, Chrome has a nice extension called Share Extensions for Google Chrom… (read more)

Before the switch to Quantum, there were addons like Extension list dumper and Infolister.

Currently, Chrome has a nice extension called Share Extensions for Google Chrome™, which, basically, is what I'm looking for in Firefox. Share Extensions for Google Chrome™ exports an html file with each addons' description and it's name is also a hyperlink to it's page in the Chrome Web Store. It has no version info, but better that nothing.

My searches for any kind of list exporter came up empty.

Asked by noel_envode 3 days ago

Firefox takes over 30 seconds to load a tab that I've already opened and seen before

Firefox takes over 30 seconds to load a tab that I've already opened and seen before. I mean tabs that have already displayed some content, I switch to a tab, then go ba… (read more)

Firefox takes over 30 seconds to load a tab that I've already opened and seen before.

I mean tabs that have already displayed some content, I switch to a tab, then go back to the tab I was previously on, and it takes over 30 seconds to load, sometimes over 3 minutes. This is making firefox unusable.

And because it doesn't happen all the time, it's not very reproducible for me, but it happens often. Is there a way to fix this?

Asked by desbest 6 days ago

sort bookmarks alphabetically

I go to 'all bookmarks' and select the tab to order them alphabetically. They immediately sort. Lovely. However, when I exit that page, and later re-open Firefox and se… (read more)

I go to 'all bookmarks' and select the tab to order them alphabetically. They immediately sort. Lovely. However, when I exit that page, and later re-open Firefox and select bookmarks, they are no longer sorted. Very frustrating.

Asked by cliverobertspilot 6 days ago

Last reply by cliverobertspilot 6 days ago

YouTube "&pbjreload=101 error" in url bar

Hello. As of yesterday (the 12th of October), any time I try to watch a video on YouTube it loads incorrectly, and there's a "&pbjreload=101" at the end of any and al… (read more)

Hello.

As of yesterday (the 12th of October), any time I try to watch a video on YouTube it loads incorrectly, and there's a "&pbjreload=101" at the end of any and all urls. In short, I can't watch any videos. I assume it's due to my Avira Browser Safety, as I tried disabling it on that tab, and after restarting my browser, I was able to watch videos. The problem is, I don't want to have to keep ABS switched off, nor do I want to have to keep switching it on and off.

I've already posted about this on the Avira Support forums, but I thought I'd mention/ask about it here too in the hopes someone could help. How can I fix this without the need to keep messing with ABS? Any help would be appreciated.

Asked by finlandsberet 1 week ago

Last reply by finlandsberet 5 days ago