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Bookmarks have disappeared after Firefox update

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thin… (read more)

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thing. Now all of my bookmarks are gone - that I rely on for work. I need specific step-by-step instructions on how to get those back. I looked through several of the FAQs on this and none where helpful. I did not have a Firefox folder put on my desktop. Losing these bookmarks will be a major issue. Please help!

Asked by ctfox001 10 months ago

Answered by cor-el 10 months ago

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 10 months ago

Answered by jscher2000 10 months ago

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MEDIA_ERR_SRC_NOT_SUPPORTED

Hi, Could you please help me??? Since i uninstall Flash player in January, i have a lot issue to watch a video on Mozilla! For a lot of website (facebook included) the v… (read more)

Hi,

Could you please help me???

Since i uninstall Flash player in January, i have a lot issue to watch a video on Mozilla! For a lot of website (facebook included) the video doesn't load. On Youtube i can watch a video but not the lives. Also I had few time this error message : MEDIA_ERR_SRC_NOT_SUPPORTED

I already tried to uninstall Firefox and install again.

BTW i'm on Windows 10, not on Linux.

Asked by toms_666 9 months ago

Answered by FredMcD 9 months ago

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FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (read more)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Asked by arugula 7 months ago

Answered by SUMOsJR 7 months ago

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malicious browser extension activity 4

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the webs… (read more)

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the website is (I can't reach it) but the alert is showing very often and Norton requires a shutdown each time it detects and repairs the issue. Any suggestions please? Screenshot attached.

Asked by Dave 1 year ago

Answered by Scribe 1 year ago

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Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 10 months ago

Answered by TyDraniu 10 months ago

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"For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." message.

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it… (read more)

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it's been there for more than a couple of days, so it must have been added by a recent update. I already have my bookmarks available just fine, so is there a way to get rid of the message? Thanks!

Asked by Archdevil155 11 months ago

Answered by jscher2000 11 months ago

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Firefox crashes and can't use the existing profile when relaunching

Over the past week I've had this error popup a few times when Firefox is launched: "You've launched an older version of Firefox. Using an older version of Firefox can cor… (read more)

Over the past week I've had this error popup a few times when Firefox is launched:

"You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I haven't yet spotted a pattern, but the most recent time it happened, I had the browser already open and either opened a new window or clicked Firefox in my start menu. The new window showed my homepage (blank tab) but was unresponsive: I couldn't type into the address bar, click a bookmark, or even close the window. The existing window was fine, so I closed that but had to kill Firefox in Task Manager.

When I relaunched Firefox, I got the above error message. Luckily I use Sync, so my many bookmarks are backed up. But of course all cookies have been deleted, so I have to login to websites again.

Firefox is up-to-date (84.0.1, 64-bit) and running on Windows 10 Enterprise. I even uninstalled, cleared out the data in AppData\Roaming\Mozilla (plus Local and LocalLow), and reinstalled.

As I said, this has happened a few times over the last week (3 or 4?) and is starting to get annoying now!

Any ideas? Thanks!

Asked by gbull 11 months ago

Answered by gbull 10 months ago

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All of a sudden, I cant print my emails from my gmail account.

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blo… (read more)

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blocker, try disabling it to open the window". I have no idea how to find what this pop up blocker is so I can disable it.

Asked by marie on firefox 7 months ago

Answered by jscher2000 7 months ago

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Disable Firefox "Expanding/Enlarged" URL Bar

12/25/2020 Hello Mozilla Support, please advise on how to permanently disable the "expanding/enlarging" URL bar that continues to be featured with each new browser update… (read more)

12/25/2020

Hello Mozilla Support, please advise on how to permanently disable the "expanding/enlarging" URL bar that continues to be featured with each new browser update. From previous experience, I have uninstalled/reinstalled and attempted to change the following advanced settings as seen on other threads:

Method 1: 1. about:config 2. browser.urlbar.openViewOnFocus = FALSE 3. browser.urlbar.update1 = FALSE 4. browser.urlbar.update1.interventions = FALSE 5. browser.urlbar.update1.searchTips = FALSE

Method 2: 1. about:config 2. browser.urlbar.disableExtendForTests = TRUE 3. browser.urlbar.maxRichResults = 0

Neither of these methods currently seem to work and even when they have worked in the past, why does Mozilla continue to enable this feature with each new update without a simple option to disable when so many users have requested instructions on how to shut off? What is the purpose of the expanding URL bar? What does an enlarged URL bar do to benefit the search experience? Is there another reason why Mozilla keeps this feature going for every new update? It often becomes time consuming to search and figure out what the new procedure is to keep disabling, every single time an update occurs.

Please help, Thank you!

Asked by XC78 11 months ago

Answered by jscher2000 11 months ago

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Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 10 months ago

Answered by FredMcD 10 months ago

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missing print "page setup" in Mozilla v85

With the new v85 of Firefox... for Microsoft Print to PDF... the defaults for print headers & footers has changed and is no longer available to edit or even view. It … (read more)

With the new v85 of Firefox... for Microsoft Print to PDF...

the defaults for print headers & footers has changed and is no longer available to edit or even view. It seems as though my settings remain in place for other printing options like my physical printer but even there the options are not editable or viewable.

There used to be a "page setup" option but I have not be able to find this anywhere anymore.

I'm assuming that it has to do with the bug fix for pdf printing but doesn't seem that it should be an intended outcome of the fix.

Any work arounds anyone knows about or has found?

Asked by Cobalt TiNor 9 months ago

Answered by jscher2000 9 months ago

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Restoring previous session

Hello, I need to be able to restore my previous session whenever I restart Firefox and keep myself logged in to various sites. However, the option to do that is greyed ou… (read more)

Hello,

I need to be able to restore my previous session whenever I restart Firefox and keep myself logged in to various sites. However, the option to do that is greyed out. How can I do this? I've attached a picture from the Options menu. I'm using Windows 10.

Thanks.

Asked by tasman 10 months ago

Answered by FredMcD 10 months ago

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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 10 months ago

Answered by alex_mayorga 10 months ago

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Firefox saves downloads in C:\Users\******\AppData\Local\Temp.

Most downloaded files are saved in the downloads folder as it should be but some files are being stored in C:\Users\******\AppData\Local\Temp. Why is that and can I chang… (read more)

Most downloaded files are saved in the downloads folder as it should be but some files are being stored in C:\Users\******\AppData\Local\Temp. Why is that and can I change it so that all downloads are actually being saved in the downloads folder?

Asked by Blue_Clown 10 months ago

Answered by cor-el 10 months ago

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screenshot missing since WIN 10 20H2 update yesterday

screenshot option is missing since WIN 10 20H2 update yesterday Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween … (read more)

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween

Asked by crmjhn 7 months ago

Answered by jscher2000 7 months ago

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Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (read more)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Asked by Timothy Morgan 10 months ago

Answered by jscher2000 10 months ago