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I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (read more)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

Asked by Louscannon3 5 days ago

Last reply by Louscannon3 4 days ago

Zoom hides items offscreen

Normally, when zoom in on a web page in Firefox, the page will adjust so the page content is still visible, by insisting the magnified content is still visible, or a vert… (read more)

Normally, when zoom in on a web page in Firefox, the page will adjust so the page content is still visible, by insisting the magnified content is still visible, or a vertical scroll bar is created to reveal the content.

I also run into pages where the content is only visible when the page is 100% or less.

Can this be adjusted?

Asked by noel_envode 3 weeks ago

Last reply by noel_envode 10 hours ago

Is Firefox using my Paypal log-in details to log retailers in automatically?

I use an online retailer to buy birthday cards and gifts - Moonpig.com. Whenever I choose Paypal as my payment option, it logs me directly into my Paypal account without … (read more)

I use an online retailer to buy birthday cards and gifts - Moonpig.com. Whenever I choose Paypal as my payment option, it logs me directly into my Paypal account without me entering any details. I have several Paypal accounts and want to choose which one to use. I have no saved payment details on Moonpig's site and having checked, they say that somehow my browser is logging me in automatically. That's Firefox and I want it to stop.

I have no issues with Firefox storing log-in details but I should be able to choose which Paypal account I want to use.

Any thoughts please? UF

Asked by unionfan 2 days ago

Last reply by unionfan 1 day ago

Firefox tabs go unresponsive and crash when I open picture-in-picutre.

When I use picture-in-picture for any video, all of my firefox browser windows go unresponsive. I can move the cursor around, but it won't allow me to click on anything. … (read more)

When I use picture-in-picture for any video, all of my firefox browser windows go unresponsive. I can move the cursor around, but it won't allow me to click on anything. The only way to stop it is to open a brand new window which makes it responsive again and then close out of the PIP video. Sometimes it lets me go back to using the browser as normal, and other times it causes all firefox windows to crash. I'm using Windows 10. This issue only began happening about 10-ish days ago.

The Crash Report IDs are: bp-42f92617-671a-4e30-9d32-e1def0260302 bp-64cb35b0-5ab7-4b9d-8a80-7d2470260302

Asked by Venym 4 days ago

Last reply by Venym 4 days ago

Installation aborted because the add-on appears to be corrupt.

Since Firefox updated to version 148.0 it has broken my ability to download any extension and I get that Installation aborted message for any extension I try to download.… (read more)

Since Firefox updated to version 148.0 it has broken my ability to download any extension and I get that Installation aborted message for any extension I try to download.

It also broke my ad blocker, ublock origin, when it updated to 148.0

Asked by Jdog 6 days ago

Last reply by Jdog 6 days ago

Not displaying correctly in Firefox

Hi, I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, na… (read more)

Hi,

I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, navigation, and layout, are not rendering correctly in Firefox, even though they work fine in other browsers like Chrome and Edge.

I’ve checked:

The website code is valid and loads without errors in other browsers

SSL certificate is active and pages are secure

JavaScript and CSS files are loading correctly

Could this be a Firefox-specific compatibility issue, or something related to caching, security settings, or mixed content? I’d appreciate guidance on how to debug and fix this problem so my site works consistently for Firefox users.

Thank you!

Asked by Fixit Home 4 days ago

Last reply by Fixit Home 4 days ago

Ready to Switch from Mozzilla - Last Try

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corr… (read more)

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

Asked by ejkeuck 3 days ago

Cross-site cookies are accepted without being asked. How can this be prevented?

Hello everyone, I keep having the issue that on some websites, a whole list of cross-site cookies is displayed when i click the icon to the left of the address bar. "Thes… (read more)

Hello everyone,

I keep having the issue that on some websites, a whole list of cross-site cookies is displayed when i click the icon to the left of the address bar. "These parties can use cross-site cookies and site data while you are on this site."

Especially Google (I am not logged into a Google account) lists many different sites here. I can then click on "Allowed X" - but after a few days, the entry appears again without me being asked!

Under "Privacy & Security" I am using the Standard level. It says there: "Firefox blocks the following: (...) Cross-site cookies in all windows (...)" So why are some still being allowed? How can I generally prohibit them except for those I manually allow? The five levels for cookie handling under "Custom" are unfortunately not very self-explanatory, and I can’t find any whitelist option there either.

Thanks for any advice! Best regards, Martin

Asked by m.fessler1 3 days ago

How to recover end to end encrypted messenger chats (past 5 months) lost during Firefox refresh today

Today, I once again had to refresh Firefox Due to my eBay page being rehashed and not usable, but I forgot about my Facebook and after the refresh found I have now lost a… (read more)

Today, I once again had to refresh Firefox Due to my eBay page being rehashed and not usable, but I forgot about my Facebook and after the refresh found I have now lost almost six months of chat history (most recent of which is very important to me), and I just can;t find a way to recover it. Please advise me what to do. Kind regards

Asked by bea.cornfield 2 days ago

Firefox is deleting my saved Passwords every day when I log on.

Several days ago Firefox deleted all of my saved passwords. When I built up a new list of saved Passwords, they are all deleted and gone the next day. Why is Firefox doin… (read more)

Several days ago Firefox deleted all of my saved passwords. When I built up a new list of saved Passwords, they are all deleted and gone the next day. Why is Firefox doing this?

Asked by jmjajuhasz 2 days ago

What exactly are "remote improvements"?

Hello everyone, I’m wondering what exactly "remote improvements" actually are. Mozilla says: "Remote improvements range from fixes to feature changes to Firefox. They are… (read more)

Hello everyone,

I’m wondering what exactly "remote improvements" actually are.

Mozilla says: "Remote improvements range from fixes to feature changes to Firefox. They are delivered remotely between versions and updates to make your browsing experience stabler and richer (...)."

They are not studies or A/B tests, as those are enabled/disabled separately. They also do not concern WebCompat shims, Safe Browsing, or similar features, nor larger security fixes or more significant bugs that are resolved with a out-of-band update – correct? Is it similar to Windows CU Previews - meaning improvements, fixes, and feature changes that would be included in the next upcoming regular update anyway? Not a case of "let’s roll something out and see how users react" thing?

Have I understood that correctly?

Thanks and best regards, Martin

Asked by m.fessler1 1 day ago

PC disconnects from internet when using Firefox.

There are times when i am using Firefox that my PC will randomly disconnect from the internet. Sometimes it will reconnect on its own after I close Firefox. Other time… (read more)

There are times when i am using Firefox that my PC will randomly disconnect from the internet. Sometimes it will reconnect on its own after I close Firefox. Other times I either have to restart my PC or go into Network & Internet settings and connect to my network. I am still running Window 10, free updates. Does anyone know what is causing this? It does not happen with any other browsers.

Asked by ralphyoung46 1 day ago