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ESO login loads in other browsers but not in Mozilla

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/ It was working and then stopped in all three completely d… (read more)

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/

It was working and then stopped in all three completely different networks and IOS. After using this site extensively for a long time after 1/15/2025 it stopped loading. It works in other browsers immediately.

This issue happens in:

Firefox Android with Att network Firefox Desktop with private IS provider Firefox Desktop with another private network

This site is the only one not working in three different devices, three different networks. Nothing was updated or changed. One day it just stopped showing the page with no error messages. Site works fine with chrome browser. Very Odd. I have tried to reload the app in the android device with no success accessing the site.

Asked by 1313iroq 1 day ago

Stored user names

When I log into a particular website, two user names appear just below the user name box, one of them is incorrect, the other one is correct. The correct one is stored i… (read more)

When I log into a particular website, two user names appear just below the user name box, one of them is incorrect, the other one is correct. The correct one is stored in Firefox settings, the incorrect one is not stored there. Where could it possible be stored in Firefox so I can delete it. The fact that it is shown on the log in page of this website requires the website people to make me change my password every week. They say I must do that for security reasons because I have two usernames showing when I log in, and that I must remove the one that is incorrect. They they won't make me make a new password every week.

Asked by z84j9y4y5n 4 days ago

Firefox lässt sich nicht mehr aufrufen

Hallo zusammen, ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber… (read more)

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette

Asked by Anna Ree 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 1 month ago

Last reply by Honey Wesley 1 month ago

problem opening all websites some of the time and some websites constantly

help me find why I can't open my emails: reagan.com and gmail.com. For awhile I couldn't open anything, but now I'm able to open most sites, but my emails have an hourgl… (read more)

help me find why I can't open my emails: reagan.com and gmail.com. For awhile I couldn't open anything, but now I'm able to open most sites, but my emails have an hourglass sign next to the title at the top of the tab. What does that mean? I've tried turning off my VPN but that didn't help.

Asked by chucklanza 1 month ago

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux mac… (read more)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux machine and installed Firefox. However, they also seem to have been watched outside the time any of my devices apart from my phone are on. They're mostly just junk videos about minecraft etc.

See attached pic - the ones this morning between 5.48 and 7am I didn't have the laptop turned on. My phone was on though, but by the bed.

How has this happened and how can I track down how to stop it?

I'm writing this on my Windows desktop, can send details of other devices if useful.

Asked by danolner 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

disable persistent storage prompt

When browsing a website that uses persistent storage, Firefox pops up a prompt from the URL bar that says "Allow <site> to store data in persistent storage?" How c… (read more)

When browsing a website that uses persistent storage, Firefox pops up a prompt from the URL bar that says "Allow <site> to store data in persistent storage?"

How can I disable the prompt so it never pops up to ask me and automatically blocks everything?

I looked in settings and didn't find anything and didn't see anything in about:config that obviously controls this behaviour either.

I found a screenshot online of the prompt I'm talking about.

Thanks.

Asked by lushlysan 2 months ago

Last reply by lushlysan 2 months ago

I have a closed caption box in lower left of my screen. How do I turn it off?

How do I turn off the caption box. I can't find it anywhere in my controls. Also scrolling has been affected and works poorly. Is this a virus? I never changed any settin… (read more)

How do I turn off the caption box. I can't find it anywhere in my controls. Also scrolling has been affected and works poorly. Is this a virus? I never changed any settings to enable this intrusion.

Asked by kekdds 3 months ago

Last reply by markwarner22 3 months ago

Account Disconnected

Every time I try to sign in into my FF account in the browser it fails to connect to sync. I get to the sign-in stage, it already knows my email so I'm prompted to put i… (read more)

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.

Asked by LaPalida 3 months ago

Last reply by LaPalida 3 months ago

White line at left edge of the screen.

I'm using Floorp and its working perfectly aside from this one or two pixel thick line of white that completely borders the left side of my screen every time I open the B… (read more)

I'm using Floorp and its working perfectly aside from this one or two pixel thick line of white that completely borders the left side of my screen every time I open the Browser. Is there any way I can fix this?s

Asked by Ben Chelin 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Settings to Configure Proxy Access to the internet has been disabled.

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below ima… (read more)

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.


Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

Asked by chaitanya varma 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox Does Not Fully Render Pages Unless They Are in focus.

Hello, once every morning I start 14 tabbed Internet pages. The pages do not fully render unless they are in focus. Is there an About:Config or other setting where I can … (read more)

Hello, once every morning I start 14 tabbed Internet pages. The pages do not fully render unless they are in focus. Is there an About:Config or other setting where I can get all 14 pages to fully and completely render without getting each one into focus one by one?

This is a very slow process and is annoying over time. I believe there was a time where Firefox would render all tabs/pages without getting each one into focus.

Thanks in Advance.

Asked by Cypherdude 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

pop up virus warnings

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I … (read more)

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I scanned with the Windows virus protection and the computer came back clean. I can and have turned the computer off and back on, no help.

Thanks

Asked by gsteve498 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Unified Extension Button inefficiency

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems l… (read more)

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems like "change for change's sake".

But if you guys are serious that it can't be removed for some reason, then at least PLEASE make the unified extensions thing something that can be expanded horizontally along the toolbar (instead of just being a dropdown list) with preferred / most used extension icons visible in it, so that instead of

>clicking the unified extensions thing >scrolling down to find my extension >right clicking on the extension >choosing the option I want

It will just be

>click on the extension icon in the special unified extension section of the toolbar >the options for the extension pop up and I can choose one JUST LIKE THE OLD WAY THAT WAS EFFICIENT

I wouldn't even be opposed to an entire Extensions Toolbar with super security or whatever built into it. As long as the icons are still conveniently located and accessible!

I have a bunch of extensions that I don't need to interact with regularly, like my adblocker, https everywhere, or the thing to make webpages appear in dark mode. But every time I click the unified extensions thing they're right there at the top of the list. My screenshot extension however (for example), which I use constantly, is somewhere hidden near the bottom of the list, so I'm constantly scrolling down awkwardly looking for it. It used to be one button click to take a screenshot, now it's like five or six clicks and takes around 20+ seconds every time. IT'S VERY BAD USABILITY DESIGN. It might "feel" cleaner or more organized to put everything in a list, but it's not as functional for the end user (in my opinion).

Please reconsider your design of this thing and investigate the possibility of keeping certain extensions visible on the toolbar somehow to remain easily accessible to the user. Hopefully I've been able to explain my concerns to you. Anyway, I still love Firefox on the desktop, but if you guys can fix this that would be great.

Asked by Mammon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago