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NBA Games won't load in firefox . they work fine though in chrome and edge

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , whe… (read more)

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

Asked by . 2 years ago

Answered by cor-el 2 years ago

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Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

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Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (read more)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Asked by johnroman552 2 years ago

Answered by jrlind55 1 year ago

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Spotify keep showing premium page

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refre… (read more)

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refresh or review 2021 best songs,it won't work properly. And I use Edge to try it again,then Edge works fine,by the way,I already clear cache and cookies,also restart Firefox multiple times,and even try the private mode and remove all my add-ons,still not working. Any idea would be great,Best regards.

Asked by 坂井泉水 2 years ago

Answered by FredMcD 2 years ago

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Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time… (read more)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 2 years ago

Answered by Ibon Castilla Varela 1 year ago

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Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (read more)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 1 year ago

Answered by jeddolnick 1 year ago

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Autofill searches in address bar of unwanted results

Hello, How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gam… (read more)

Hello,

How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gamefaq first or searching maps to get google maps, it gives my local city website map instead.

These have become a nuisance as I never visit these sites.

Thanks!

Asked by G 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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costco travel just spins.

when i ask costcotravel.com to give a price, the site just spins and never gives the info. works fine on chrome. this is new and never happened before the last few week… (read more)

when i ask costcotravel.com to give a price, the site just spins and never gives the info.

works fine on chrome. this is new and never happened before the last few weeks. I did clear the history but still wont answer.

thanks for any help.

Asked by pencil2man 1 year ago

Answered by FredMcD 1 year ago

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Error loading website on Firefox, not on Microsoft Edge

Fox news has been my home page for years. I have made no changes to any settings in any wat, but today when I opened my browser i get this message: Access Denied You don'… (read more)

Fox news has been my home page for years. I have made no changes to any settings in any wat, but today when I opened my browser i get this message: Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.9bf8da17.1646866583.3ba8ceb4 . I power cycled my system, still have the problem. I tried Microsoft Edge, everything works fine. That tells me it is a Firefox issue. OS is WIN 10, has been for a long time. I scanned through the settings and didn't see anything that might resolve this problem.

Asked by Hotwheels65 1 year ago

Answered by cor-el 1 year ago

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Firefox Browser

I Can't open my company website using Firefox. Works perfectly with Chrome and Safari. Firefox takes me to an outdated single page - nothing like my website. No such iss… (read more)

I Can't open my company website using Firefox. Works perfectly with Chrome and Safari.

Firefox takes me to an outdated single page - nothing like my website. No such issue with Chrome or Safari

Asked by mrgco1192 1 year ago

Answered by cor-el 1 year ago

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Blank Log-in Page

I don't know what's going on with firefox now, but i can't log in to Covered CA with this browser using the latest updated version firefox (v 98.0 64bit). When i click on… (read more)

I don't know what's going on with firefox now, but i can't log in to Covered CA with this browser using the latest updated version firefox (v 98.0 64bit). When i click on the log in page on Covered CA website, all i could see is a blank page; but, if i switch to Edge browser, i could see the log in page just fine. Anyone knows how to fix this? Thanks.

PS: i tried to restart in Troubleshoot mode to get rid of all extensions, but that still doesn't help to fix it.

Edit: the link to the website's home is: https://www.coveredca.com/ click "sign in" from there and the problem starts

Asked by spfleet 1 year ago

Answered by spfleet 1 year ago

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cannot add items to shopping cart on web sites

When I'm on a web site and trying to add an item to the Shopping Cart it does not add. Also it doesn't show the hand icon when I click on something within the web page … (read more)

When I'm on a web site and trying to add an item to the Shopping Cart it does not add. Also it doesn't show the hand icon when I click on something within the web page like it used to. Recently, there were several Firefox updates automatically added. Could one of them have created this problem? I have Windows 10, Firefox version 98.0 and the Firefox page shows I have the latest updates.

Asked by Starlight 1 year ago

Answered by jonzn4SUSE 1 year ago

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https://support.mozilla.org/en-US/get-involved/kb#

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there. Please be clear of intent… (read more)

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there.

Please be clear of intentions of every page. A basic UX principle.

Asked by johannes 1 year ago

Answered by Chris Ilias 1 year ago