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Video bug on older version of firefox!

So i downgraded to Firefox 55 and i like it. But i hate 1 thing, there is a green line when i watch a YouTube video on my downgraded Firefox. It is on the bottom of the s… (read more)

So i downgraded to Firefox 55 and i like it. But i hate 1 thing, there is a green line when i watch a YouTube video on my downgraded Firefox. It is on the bottom of the screen, Somebody help me to get rid of the green line?

Asked by Bosko Laska 3 weeks ago

Answered by Bosko Laska 19 hours ago

  • Solved

I cannot get to youtube

I cannot get to youtube. I get this screen in the screenshot then it redirects to https://googleads.g.doubleclick.net/ads/preferences/cu/optout?continue=aHR0cHM6Ly9jb25zZ… (read more)

Asked by GardenSurfer 3 days ago

Answered by GardenSurfer 2 days ago

  • Solved

Some Form Text Boxes On Website Do Not Appear Using Firefox

I use a website (u-bill.com) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other … (read more)

I use a website (u-bill.com) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other items of information: Last 4 digits of CC; Order ID Nr; or Password. I am able to enter my email address but the text boxes for the other 3 do not appear. This only happens when I use Firefox as it is my preferred browser. I am able to enter the information in the form using Chrome. A search of possible fixes suggested disabling "hardware acceleration". I tried that and it did not work. Today was the first time I tried to access this information although I have had the account for 1 year so I do not know if Firefox ever was able to access it. I am using Firefox V 87.0 (64 Bit) and Windows 10. Here are two screen shots: #1 is the form using Firefox. #2 is the form using Chrome.

Asked by bruceburns12 1 day ago

Answered by ·´¯`·...¸>-)))º> ~dbben 20 hours ago

  • Solved

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 6 days ago

Answered by jscher2000 5 days ago

  • Solved

Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 6 days ago

Answered by rshessel 1 day ago

  • Solved

Scotiabank log in issues

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn'… (read more)

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. With an under construction icon. I have tried deleting recent history and have restarted Firefox but no change I love Firefox and it is my goto browser but something is wrong here. I have also tried to enter using firefoc from a different computer....same issue.

Anne Gourlay-Langlois

Asked by jagourlay 1 day ago

Answered by cor-el 1 day ago

  • Solved

Firefox doesn't load several pages

Hello, since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white. Also on my old phone (Android 7.0) i … (read more)

Hello,

since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white.

Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background.

What can be the cause?

I use firefox many years now and there was never such problem.

Asked by lux144 1 day ago

Answered by lux144 1 day ago

  • Solved

Continue to payment on United Airlines website fails

Continue to Payment on United Airlines website fails. Making a payment for a flight on United Airlines website while using Firefox returns an error message. I am running … (read more)

Continue to Payment on United Airlines website fails.

Making a payment for a flight on United Airlines website while using Firefox returns an error message. I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The problem started approximately one week ago. If this is not resolved I will have to discontinue use of Firefox after many years. Thank you, Andy

Asked by Andy Jay 6 days ago

Answered by FredMcD 5 days ago

  • Solved

firefox not connecting to google, amazon or ebay

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.google.co.uk because this web site requires a secure co… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.co.uk because this web site requires a secure connection.

What can you do about it?

www.google.co.uk has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.


Hi I've uninstalled firefox and redownloaded several times and each time I've had the same result. I don't want to stop using firefox but unless this issue is resolved will have no alternative. Any help would be much appreciated, TIA

Asked by bdaley47 1 week ago

Answered by ·´¯`·...¸>-)))º> ~dbben 6 days ago

  • Solved

Scrollbar on Youtube lost the UP and DOWN buttons

On all other websites I can seen the scrollbar buttons but not on Youtube. I'm running Windows 10. On Linux Mint MATE 20.1 (and Ubuntu 20.10) the scrollbar also looks dif… (read more)

On all other websites I can seen the scrollbar buttons but not on Youtube. I'm running Windows 10.

On Linux Mint MATE 20.1 (and Ubuntu 20.10) the scrollbar also looks different from the default theme.

This seems to be a problem being caused by "youtube.com".

Why is Firefox allowing websites access to the scrollbars? Does anyone know why this happens or if there is a solution?

Thank you.

Asked by jorgemtds 6 days ago

Answered by cor-el 6 days ago

  • Solved

Images and text in some websites does not load correctly- looks garbled or wrong color

Some websites including facebook (which is the one I notice it most on) and blogs don't load images or text correctly. At first some images, not all, would have yellow o… (read more)

Some websites including facebook (which is the one I notice it most on) and blogs don't load images or text correctly. At first some images, not all, would have yellow or green stripes going vertically through the images. Then things got worse and got yellow and green pixels. Now it is getting to the point where text is also looking like gibberish. This isn't everywhere, just on some pictures and some text. i do not have the same problem using other browsers. I do not have the problem all of the time. I have refreshed firefox. I have uninstalled and re-installed firefox. I have deleted cookies, etc. Nothing seems to help. This has been happening on and off for a long time but is progressively getting worse.

Asked by miss_dana_e 1 week ago

Answered by tjn21 1 week ago

  • Solved

logins and passwords

After I updated from 86 to 87 Firefox lost all my logins & passwords, and will no longer remember passwords after I enter them. "Ask to save logins and passwords for … (read more)

After I updated from 86 to 87 Firefox lost all my logins & passwords, and will no longer remember passwords after I enter them. "Ask to save logins and passwords for websites" and "Autofill logins and passwords" are both still checked.

Asked by justchris63 1 week ago

Answered by cor-el 1 week ago

  • Solved

Text and image displays are incomplete and/or discolored

Gmail seems to be the worst site. Alphabet letters and numbers are missing from words and dates in subject lines. Same in the left folders column. Elsewhere, photos will … (read more)

Gmail seems to be the worst site. Alphabet letters and numbers are missing from words and dates in subject lines. Same in the left folders column. Elsewhere, photos will not display properly. I'll only get bits of an image. Refreshing may resolve the problem momentarily but then it reoccurs. I reinstalled Firefox, but that didn't fix the problem.

Asked by chaikinsteven 1 week ago

Answered by cor-el 1 week ago

  • Solved

reCAPTCHA

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it… (read more)

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it. When I hit the refresh (circle arrow) link, it works. It happened on another non-gov't site and did the same thing. I did a Firefox refresh and that didn't help. It seems that version 87 has some bugs in it methinks. Any ideas? thanks

Asked by Magnogreato 1 week ago

Answered by cor-el 1 week ago

  • Solved

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 2 months ago

Answered by cor-el 2 months ago