Showing questions tagged: Show all questions
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Wordpress conflict

Ever since yesterdays (3/8/22) update I am having trouble with our wordpress page builder function. it works fine in Chrome browser, but not in firefox. can you tell me i… (read more)

Ever since yesterdays (3/8/22) update I am having trouble with our wordpress page builder function. it works fine in Chrome browser, but not in firefox. can you tell me if there is a setting in the browser to update.

Asked by deb38 2 years ago

Last reply by cor-el 1 year ago

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cannot play video content from either tubitv.com or netflix.com

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are us… (read more)

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are using the latest....Error Code: F7701-1003" from NetFlix.

Is this an issue with Firefox?

It seems to work fine with Edge. I have not tried with any other browsers.

Thanks

Asked by dlbjunk 2 years ago

Last reply by d.l.briggs 2 years ago

  • Solved
  • Archived

Yandex disappeared

I got a notification that Yandex is no longer supported and my default search engine was changed to Google? Why does Firefox care of which search engine I use? Why I can… (read more)

I got a notification that Yandex is no longer supported and my default search engine was changed to Google?

Why does Firefox care of which search engine I use? Why I can't use Yandex? I tried to add it again but it requires to install an addon for search engines and there's no addon for Yandex search.

Asked by Николай 2 years ago

Answered by Николай 2 years ago

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Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 2 years ago

Last reply by dom1941 1 year ago

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Gmail not responding on desktop browser

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy … (read more)

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy settings and still gmail does not respond to any commands. What should I do next?

Asked by Catherine 2 years ago

Last reply by Terry 1 year ago

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Firefox increasingly stopping log in boxes etc from working/showing

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https:… (read more)

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https://www.gog.com/en/games Clicking "Sign in" should show a pop up to allow me to sign in. In Firefox this does not show. I thought it may be a "pop-up" issue, so deselected "Block pop-up windows" in settings. Still the same. I added the website as an exception and still the same. Anyone have any ideas what is going on ? TIA, ZTB

Asked by ZalidTheBur 2 years ago

Last reply by James 2 years ago

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Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Accessing site page problems

Hi, I am having a problem accessing pages (or popups, I'm not sure) on certain pages. When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a prob… (read more)

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

Asked by SamW 2 years ago

Answered by Terry 1 year ago

  • Archived

How can I stop websites from logging me out?

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, … (read more)

What can I do to prevent websites from logging me out "due to inactivity" and "for your safety" (lol)? This happens with many of my financial (banking/brokerage) sites, for instance, or some tax return sites.

I went them to be like my email accounts (e.g. gmail, yahoo mail). You can have a tab open for Gmail and another tab open for yahoo mail, and even if you don't click or type a single character in hours, they will not log me out.

Is there some way to trick these patronizing "We'll log you out for your good" websites from logging me off?

Asked by Mozilla cheese 2 years ago

Last reply by cybermax2 1 year ago

  • Archived

Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (read more)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Asked by jameswldrn537 2 years ago

Last reply by Terry 2 years ago

  • Archived

Basic website issue with pink borders and a pink bar on side of page blocking wording and text

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so… (read more)

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so I have not changed any settings and this is on both my laptop/desktops.

Asked by Raymond 2 years ago

Last reply by Paul 1 year ago

  • Archived

I can no longer sign in to a site to order groceries.

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared e… (read more)

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared everything, restarted and gotten rid of cookies.

Asked by teenamg 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I remove the extra SaveToPocket lines from saved text web pages?

Hi Usually when I like an article and don't have time to read it, I'll save it for later to read it on my Kindle as plain text. In FireFox, I'll use the F9 key to Togg… (read more)

Hi

Usually when I like an article and don't have time to read it, I'll save it for later to read it on my Kindle as plain text.

In FireFox, I'll use the F9 key to Toggle The Reader View to view it in the reader mode, then save the page as text by doing ctrl+s, as I don't need the html version or the images or extra stuff that comes with the article.

However, after the page is saved as text, getpocket.com dumps a lot of unnecessary garbage into the beginning(27 lines) & end(18 lines) of the page, even if I don't have a pocket account nor logged in as listed below.

Is there a way to prevent FF from saving the annoying Pocket self-promo garbage besides saving each page manually and tediously?

Thanks


Beginning:


Close Reader View

 * Type controls
 *
   Sans-serif
   Serif
   5
   3
   4
   Light
   Dark
   Sepia
 * Listen
 *
   Voice: Default DefaultMicrosoft David Desktop - English (United
   States)Microsoft Zira Desktop - English (United States)

Save To Pocket


Ending:


Save anything from across the web in Pocket, your personal library.

As part of the Firefox family, Pocket provides a quiet, calm space that’s perfect for reading. It strips away all the distractions of the internet so you can really focus.

  • Sign up* - it’s free

<https://getpocket.com/signup?utm_source=firefox_reader&utm_medium=variant_cta_only> *Discover more* <https://getpocket.com/explore?utm_source=firefox_reader&utm_medium=variant_cta_only>

Discover the most thought-provoking stories out there, curated by Pocket.

As part of the Firefox family, Pocket surfaces the best articles out there—new perspectives, intriguing deep-dives, timeless classics—and we do this with the same dedication to privacy you’ve come to expect from Firefox and Mozilla.

  • Discover more*

<https://getpocket.com/explore?utm_source=firefox_reader&utm_medium=variant_cta_plus_recs>


Asked by Ken94105 2 years ago

Last reply by Ken94105 2 years ago

  • Archived

How can I disable animations in tab titles?

Some websites add some annoying animation effects into their website's title (that shows in the tab title). Example: This website: https://colourpop.com/ If you switch … (read more)

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

Asked by kattie.white 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (read more)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 2 years ago

Answered by Dropa 2 years ago