Showing questions tagged: Show all questions
  • Archived

Sorry, the video player failed to load.(Error Code: 101104)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 10110… (read more)

Firefox browser fails EVERY TIME ON ALL SITES to load the video player: Need a fix for this

Quoting Error Msg = "Sorry, the video player failed to load.(Error Code: 101104)"

Funny WHY YOU ALL DON'T WORK BUT... Safari works just fine every time

And Firefox DOES NOT, NOT EVEN 1 TIME

Asked by vincelasch47 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to translate web pages like in Chrome or Edge?

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the … (read more)

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the way I want(translating the web page right there and not translating it through Google Translate).

Asked by A. Saxena 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

AD BLOCKER HOW TO DISABLE ON A SITE

I need to know how to disable a blocker? I am on a Verizon website page and trying to post a review, I get message to "disable ad blocker" before posting my review. … (read more)

I need to know how to disable a blocker? I am on a Verizon website page and trying to post a review, I get message to "disable ad blocker" before posting my review.

Asked by cpharris22 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 1 year ago

Last reply by Terry 11 months ago

  • Archived

Adding Trusted Sites

I am trying to use the UPS click-n-ship website and continually have a problem with it accepting certain information. When trying to submit the page it empties the boxes … (read more)

I am trying to use the UPS click-n-ship website and continually have a problem with it accepting certain information. When trying to submit the page it empties the boxes and won't let me proceed saying it needs the fields that it just emptied, completed.

Their instructions have said to add their URL to Firefox's trusted sites. I have tried to follow the directions here:

https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus

But there is no menu to the right of the URL box. There is a menu to the far right of the bar that has "New tab", "New Window," "New Private Window," etc.

Also, the URL I am trying to allow access to is a dynamic window that usually involves a session ID and since the session has timed out, it doesn't stay on that URL. How do I add it then?

Thank you in advance for any assistance. I hope this is clear, if not, please let me know and I will try and explain further.

Thank you, Andy

Asked by theandygram 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

youtube.com

Hy all,I can't access youtube.com. When I try Mozilla says: Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to… (read more)

Hy all,I can't access youtube.com. When I try Mozilla says:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.youtube.com because this website requires a secure connection.

What can you do about it?

www.youtube.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

ANY FIX? TNX!

Asked by alt.yd90 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Can’t Open This Page To protect your security, www.youtube.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

My web page (HTML) has one embedded video (my own, uploaded to YouTube). The embedding code line is ... <iframe title="YouTube video player" width="480" height="390" … (read more)

My web page (HTML) has one embedded video (my own, uploaded to YouTube). The embedding code line is ...

  • <iframe title="YouTube video player" width="480" height="390" src="https://youtu.be/pj3d3fOlr-A" frameborder="0" allowfullscreen></iframe>

  • and the error/warning I get when I open my page isL

    Firefox Can’t Open This Page To protect your security, www.youtube.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

    How do I fix this issue, please? Thank you Regards Fred James

    Asked by fredjame1 1 year ago

    Last reply by cor-el 1 year ago

    • Archived

    Amazon Prime Video not loading

    Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (read more)

    Hi,

    I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

    Thanks and Regards

    Matt Whitehead

    Asked by mwhitehead87 1 year ago

    Last reply by Hithills 1 year ago

    • Archived

    Primary Language

    Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it does… (read more)

    Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it doesn't make the change. I've refreshed Firefox. I've removed both French and English as primary language and then chosen English again. Nothing works. Thanks for assistance.

    Asked by larrykirsch 1 year ago

    Last reply by jscher2000 - Support Volunteer 1 year ago

    • Archived

    Translat a page

    When I right click in a page and choose "translate this page(auto/nl)" after a few pages I get the message below. I do not use scripts to translate a page. Is this a FF p… (read more)

    When I right click in a page and choose "translate this page(auto/nl)" after a few pages I get the message below. I do not use scripts to translate a page. Is this a FF problem or a Google Translate problem? How to solve it?

    Asked by jo.wynant 1 year ago

    Last reply by jscher2000 - Support Volunteer 1 year ago

    • Archived

    Live graphs in some websites have stopped auto updating

    Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

    Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

    I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

    -I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

    I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

    Thanks in advance Kiri

    Asked by kiri 1 year ago

    Last reply by dh888 1 year ago

    • Archived

    reCAPTCHA not displaying correctly or working

    Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is … (read more)

    Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is not displaying correctly to even use, aol shield uses the firefox browser so it displayed the same I believe, can't remember now that I am typing, In Internet Explorer it showed the Box with the checkbox and the string "I am not a robot" but when checked the graphic load circle ran and it came back with the reCAPTCHA didn't make a connection and to check my connection, any idea on how to get this working. Thanks Steve

    Asked by bsteveebee 2 years ago

    Last reply by cor-el 2 years ago

    • Archived

    SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

    HI, After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but… (read more)

    HI,

    After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but after a search it will display the error.

    Secure Connection Failed

    An error occurred during a connection to mail.google.com. SSL peer was not expecting a handshake message it received.

    Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

       The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
       Please contact the website owners to inform them of this problem.
    

    Asked by castiz79 1 year ago

    Last reply by cor-el 11 months ago

    • Archived

    Restoring Browsing History

    I accidentally deleted all of my youtube browsing history, and can't find a single way to restore it. I am on Firefox version 90.0.2 (20210721174149), and if anyone could… (read more)

    I accidentally deleted all of my youtube browsing history, and can't find a single way to restore it. I am on Firefox version 90.0.2 (20210721174149), and if anyone could help me that would be great! (https://support.mozilla.org/en-US/questions/1290163 isn't of any help)

    Asked by TheWaddleDee 1 year ago

    Last reply by cor-el 1 year ago

    • Archived

    SafeSearch Locked

    Hi, just decided to daily drive Firefox today and I have a little problem. SafeSearch is locked for me and I have no idea how to unlocked it, my Firefox on iPhone seems t… (read more)

    Hi, just decided to daily drive Firefox today and I have a little problem. SafeSearch is locked for me and I have no idea how to unlocked it, my Firefox on iPhone seems to be fine so it's not network issue.

    Asked by R1ester 1 year ago

    Last reply by FredMcD 1 year ago