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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (read more)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Asked by timestreasures 1 year ago

Answered by cor-el 1 year ago

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Cannot log into Chase account

I am on FF 81.0.1, running on Windows 10. I just starting using Firefox on here to replace Chrome (which was a huge memory hog). Most websites I logged into on Chrome, I … (read more)

I am on FF 81.0.1, running on Windows 10. I just starting using Firefox on here to replace Chrome (which was a huge memory hog).

Most websites I logged into on Chrome, I can log into via Firefox. But not chase.com. I get their main splash page just fine. I enter my credentials. Then I get the first screen shot you see here - a greyed-out sort of blank screen with one untitled blue button. If I either go back a screen, or click the mystery button, I get the second screen - log in prompt with an exclamation point but no words or help.

I can log in just fine on Chrome, and also can log in on Firefox Android on my phone. Just not FF on Windows.

Things I have done: Added chase.com to the exceptions for pop-ups as well as security, cleared all cookies and temp site data for chase, restarted browser. None worked.

Any advice? I appreciate the help!

Asked by cassidy.mt 1 year ago

Last reply by cor-el 1 year ago

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Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 8 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that I … (read more)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by michael.jl.wong 3 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (read more)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Asked by irishtoon 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (read more)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Asked by nekosd43 2 years ago

Answered by cor-el 2 years ago

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A Web Page Is Slowing Down Your Browser

I keep getting this Yellow Message - A Web Page Is Slowing Down Your Browser. I was getting it with Windows 7. I only had 6GB RAM, so thought it was because I kept runn… (read more)

I keep getting this Yellow Message - A Web Page Is Slowing Down Your Browser. I was getting it with Windows 7. I only had 6GB RAM, so thought it was because I kept running out of RAM. Got a new computer, HP Z230 Tower Desktop PC - Intel Xeon E3-1225 v3 3.20GHz, 32GB DDR3, 480GB SSD, with Windows 10 Prom, and I'm still getting that message. I did all the suggestions on this website to no avail: https://blogs.systweak.com/a-web-page-is-slowing-down-your-browser/ Any suggestions for stopping this?

Asked by danedon 1 year ago

Last reply by danedon 1 year ago

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Error 503 occurs only with firefox

Hello, I have firefox 79 on windows 10. When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome. I trie… (read more)

Hello,

I have firefox 79 on windows 10.

When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome.

I tried to flush dns in windows and firefox, and also the repair button. No extensions.


Can you help me to make this website work again ?

Thanks

Asked by wtuuju 1 year ago

Answered by wtuuju 1 year ago

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We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (read more)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Asked by Pooh Bear 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Can't resolve recurring 404 error, also Firefox start up requires 'New session' every time.

2 issues. 1) Have used Firefox for years on Windows 10 on a laptop. For the last 2 months I have had great difficulty signing in to do online banking with Bank of Montr… (read more)

2 issues. 1) Have used Firefox for years on Windows 10 on a laptop. For the last 2 months I have had great difficulty signing in to do online banking with Bank of Montreal (BMO). I get a lot of 404 error messages. Clearing the cache and history works occasionally, but not consistently. I do not have this problem when I use Chrome and I do not have this problem with any other site. This is really frustrating and inconvenient because it is so inconsistent and yet so important. 2) For the last month, every time I start Firefox I get a message telling me Firefox was unable to find previous settings and I have to select 'Start new Session' as it seems unable to restore itself otherwise. Any ideas? Thanks in advance.

Asked by mannlett4 5 months ago

Last reply by mannlett4 4 months ago

Some sites won't load

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be rea… (read more)

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be reached errors. I use ESET as my security app. Suggestions?

Asked by kuma1947 5 months ago

Last reply by FredMcD 4 months ago

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Primary Language

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it does… (read more)

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it doesn't make the change. I've refreshed Firefox. I've removed both French and English as primary language and then chosen English again. Nothing works. Thanks for assistance.

Asked by larrykirsch 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Cannot connect to Microsoft Communty or Microsoft Account

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/pri… (read more)

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/privacy/. I can connect with Edge but not FF 95.0. It seems according to the MS Forum that I am not the only one with this problem. Please see screenshots of what I and others are getting.

Asked by new_aged2perfection 6 months ago

Answered by Paul 6 months ago

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secure website

Firefox updated to version 85 yesterday and now I cannot log into social security website, either personal or bso. I get message 'Secure connection failed' 'an error occ… (read more)

Firefox updated to version 85 yesterday and now I cannot log into social security website, either personal or bso. I get message 'Secure connection failed' 'an error occured during a connection to secure.ssa.gov' 'PR_Connect_Reset_Error'. The page offers no options or details.

Asked by kandtjr 1 year ago

Last reply by gazolacobain 1 year ago

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Problem with signing in YouTube on my PC

Hello, I have a problem with YouTube from my PC. I was already signed in my account and suddenly today I cant's see anywhere the option "Switch accounts" and "sing out" w… (read more)

Hello, I have a problem with YouTube from my PC. I was already signed in my account and suddenly today I cant's see anywhere the option "Switch accounts" and "sing out" when I click on my picture up on the right edge. Also, even though I am singed in and I can see my picture on up on the right edge, at the same time I see on the left, the icon to sign in (it is under history) and I don't see my playlists. However if I click on "Library" (above history) on the new page I see my playlists. If I click on the sign in on the left side (under history) it shows me it shows me again to sign in (even though I had signed in before and I could see my picture on the top of the right corner), I click on my icon and I read: 405. That’s an error. The request method GET is inappropriate for the URL /youtubei/v1/guide. That’s all we know.

It seems like I am signed in, but at the same time not signed in. It's very strange and it has never happened to me. Firefox is updated. On my mobile I don't have any problem. I used Google Chrome and Microsoft Edge and I don't have any problem. Everything is OK there. Only with Firefox on PC I have this problem. I cleared the Cache and Cookies and restarted it, but the problem remains. I also turned off all my add-ons and it didn't fix the problem. What to do? Please, I need your help.

Asked by sfakianaris 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Problems with using NVIDIA Webseite

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de When i Search for Driver Download, i choose "Producttype" and then when ch… (read more)

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de

When i Search for Driver Download, i choose "Producttype" and then when choosing "Product Series" the Website allways Resets to Start.

I also Informed Nvidia about the Problem, but it is only on Firefox. Im on Linux (Ubuntu 18.04) and use Firefox in Latest Version 83.0 no addons.

I also Try Chromium and other Browsers but this Problem only happens on Firefox.

Greetz. Vinz

Asked by cvinz 1 year ago

Last reply by brandyball200 1 year ago