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Google search will not load on my android 7 phone on firefox browser

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen. I have checked the connection to the network u… (read more)

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen.

I have checked the connection to the network using my Mobile data and Home Wifi connection

Refer to attached screenshot

But when I load the same page in the following browsers I am able to get to the Google search page: Chrome Browser MS Edge browser

Avast Secure browser

Ecosia Browser

Troubleshooting done so far: Deleted all history Cleared the cache deleted bookmarks uninstalled and done a clean install of the Firefox borwser from Google playstore

Issue remains.

Specifications: Mobile phone

  • Model - SM-G930F

Firefox version: refer to attached screenshot

Asked by art Ele 5 months ago

Last reply by cor-el 5 months ago

My site doesn't display well in Firefox

My website, https://netwave.ua/ru/, appears incorrectly in my Firefox browser on MacOS, while on Windows, everything displays correctly. What could be the reasons for suc… (read more)

My website, https://netwave.ua/ru/, appears incorrectly in my Firefox browser on MacOS, while on Windows, everything displays correctly. What could be the reasons for such display issues across different operating systems on the same browser?"

Asked by netwaveservices24 4 months ago

Last reply by cor-el 4 months ago

Copy and Paste from Marriott.com and Hilton.com no longer working

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected… (read more)

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected) but still can copy and paste using Edge, Brave, Chrome, Vivaldi...

I have tried disabling add-ons, still cant copy and paste.

Asked by N.Aumond 3 months ago

Last reply by cor-el 3 months ago

unable to superchat

Recently, I've found I cannot successfully submit a superchat donation on Youtube while using Firefox. I was successful using Edge browser. Firefox asks to confirm the … (read more)

Recently, I've found I cannot successfully submit a superchat donation on Youtube while using Firefox. I was successful using Edge browser. Firefox asks to confirm the card number I'm using to chat, but then once acknowledged, the screen stays grey/white and doesn't ever clear to process the chat.

Asked by Barry Woodward 5 months ago

Last reply by zeroknight 4 months ago

Just recently I have not been able to sign onto the speedway.com website.

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do… (read more)

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do not want to be forced over to Chrome. How can I fix this?

Asked by Larry 5 months ago

Last reply by cor-el 5 months ago

Cannot login to outlook email suddenly.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they… (read more)

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Asked by evanddessasauiii 3 months ago

Last reply by zeroknight 3 months ago

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox sees my Windows 11 laptop as a mobile device, and some websites don't work properly

I have been using Firefox since I cannot even remember when. I never had a problem with Windows 10, but since I got a Windows 11 Dell laptop a couple of years ago I have … (read more)

I have been using Firefox since I cannot even remember when. I never had a problem with Windows 10, but since I got a Windows 11 Dell laptop a couple of years ago I have been unable to use some websites. This one in particular: french.typeit.org. It allows me to write in French, with French accents and some special characters and letters that do not exist in an English keyboard. Always worked flawlessly with FF on Windows 10, but with Windows 11, I am able to write in English, but when I hit a French character nothing happens. I tried disabling all extensions, deleted history, etc., in vain. I contacted the app developer, and after a back and forth exchange with him he determined Firefox sees my laptop as a mobile device, and that is why his app will not work. He said he thought there was nothing I could do on my end, so FF needs to do something. I use this app with the Brave and Edge browsers with no problems at all, but I would much prefer to use FF if I can. Thank you.

Asked by ffellag 4 months ago

Last reply by zeroknight 4 months ago

Intranet site no longer works with Mozilla Firefox

We have an intranet site behind an Active Directory Federation Services (AD FS) - after updating the SSL certificate, the website will no longer allow Firefox clients to … (read more)

We have an intranet site behind an Active Directory Federation Services (AD FS) - after updating the SSL certificate, the website will no longer allow Firefox clients to log in.

They will be prompted to sign in (with a default sign in prompt, not even the website login prompt), even if you enter the correct user/password it will continue to prompt you. The new cert works with Edge, Safari, and Chrome - I've enabled the following settings in about:Config network.automatic-ntlm-auth.trusted-uris, network.negotiate-auth.delegation-uris, network.negotiate-auth.trusted-uris, and set signon.autologin.proxy to be true - but the issue still persists.

Has anyone seen this/been able to figure this out? I've seen a few other posts, but no resolutions. Does Firefox not support Certificate Signature Algorithm SHA-384 With RSA Encryption? This is the only difference I can see between the 2 certificates; the original is SHA-256 With RSA Encryption.

Thank you!

Asked by paulieixnay 4 months ago

Last reply by msmorris1 2 months ago

Website not workin

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, … (read more)

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, and it still doesn't work. I'm really needing help as this is dampering my business.

Asked by shannonharrisphotography 1 month ago

Last reply by zeroknight 1 month ago

Youtube is blank - Have to restart, use a coockie/disk cleaner before it works agein

YouTube keeps blanking out at regular intervals. I can watch videos and try returning to the main page, only to load as blank, with only the menu icon in the upper left c… (read more)

YouTube keeps blanking out at regular intervals. I can watch videos and try returning to the main page, only to load as blank, with only the menu icon in the upper left corner showing. This keeps happening, and the only solution is to close the browser and use Wise Disk Cleaner (or similar software) to clean the cache before restarting the browser. I have to do this several times pr. Day.

I have tried the most normal solutions I have found, already posted, like:

- Disabling Hardware acceleration - Uninstalling Ad-blockers

I have the following add-ons installed:

- Dashlane - Adblocker Plus - Honey - Return YouTube Dislike - Zotero - Express VPN - LeanLibrary


Are there any other options to attempt to correct this extremely annoying problem? I just want to surf YouTube in peace.

Thanks for any replies in advance!

Asked by Andreas Risdalen Ekrem 3 months ago

Last reply by jonzn4SUSE 3 months ago

Twitch - Non-Supported Browser Message

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website a… (read more)

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website about "unsupported browser" and to contact browser support to resolve this issue.

Clearing cache, disabling extensions did not work. Using regular Firefox works without issues, only noticed this being an issue after most recent update for Firefox Dev browser.

Side effect as well since update is that any Cloudflare captcha is impossible and all website that use Cloudflare to "authenticate" that I'm human just outright fail or continue indefinitely.

Asked by BiddinWar 5 months ago

Last reply by zeroknight 4 months ago

Recaptcha. Are you goping to let is work again or must I go to Chrome?

I use RECAPTCHA to validate my access to a number of websites. Still works fine if I use Google Chrome. Firefox has shut off access to this App. Why? I have tried using t… (read more)

I use RECAPTCHA to validate my access to a number of websites. Still works fine if I use Google Chrome. Firefox has shut off access to this App. Why? I have tried using the Proxy option, I have tried not using the Proxy Option. Nothing seems to work. Are you planning on addressing this issue or must I go to another browser to do what Firefox USED TO ALLOW ME TO DO?

Was this breakage planned or did you screw up and do inadequate testing?

Asked by Phredd 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Strange error on My.Nintendo.com

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser. When I open th… (read more)

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

Asked by nathan.zan6037 5 months ago

Last reply by James 5 months ago

netflix website and firefox extension webpage

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox b… (read more)

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

Asked by sukhdeepldh01 4 months ago

Last reply by cor-el 4 months ago

Wall Street Journal Opinion pages won't load fully

Hi, WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's… (read more)

Hi,

WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's the main reason why I still keep Google Chrome around.

I've tried updating to the newest version of Firefox and also iOS. Also, clearing my cache/cookies works sometimes but the problem keeps coming back.

Asked by isaackim929 5 months ago

Last reply by zeroknight 5 months ago