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Black bars when browsing

Whenever I browse the web using Mozilla (Google, Startpage or any other browser) AND Mozilla is set to fullscreen mode I get black bars all around website screen which ar… (read more)

Whenever I browse the web using Mozilla (Google, Startpage or any other browser) AND Mozilla is set to fullscreen mode I get black bars all around website screen which are not present when Mozilla is set to windowed mode.

I am using: Macbook Air M1 (MacOS Monterey 12.6.6.) and latest Mozilla web browser. I have already tried this solution: "go to about:config in the address bar and try changing the value of full-screen-api.macos-native-full-screen to true" and it did not fix the issue. I am experiencing this for a lot of time now and only on my Macbook which means a specific version of Mozilla cannot be blamed. This happens on ALL websites. Note: I did change about:config quite a lot regarding privacy alterations.

Asked by Garfield Pokora 1 week ago

  • Solved

Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (read more)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 1 week ago

Answered by dee_veloper 1 week ago

Copying a page or par of looses parts of the page

I cant select rows that shows a name and date Lines or part of the line are lost in the copy https://app.arkivdigital.se/register-collections/register-posts/r5.p10274… (read more)

I cant select rows that shows a name and date

Lines or part of the line are lost in the copy

https://app.arkivdigital.se/register-collections/register-posts/r5.p102741319?query=%20Johannes%20Jonsson%091837-11-11&register_collection=28


This is not a problem on Chrome

Asked by Per Olof Johansson 1 week ago

Spell Check on Copilot website text field is not automatically working

The Copilot website text field is the only text field I have encouraged where typing text does not get automatically underlined for spelling mistakes. I have the box tick… (read more)

The Copilot website text field is the only text field I have encouraged where typing text does not get automatically underlined for spelling mistakes. I have the box ticked for 'Check your spelling as you type' in the general settings, and I have tried changing the about:config layout.spellcheckDefault value to 2. Nothing has worked.

The spell checking feature for the Copilot website text field can be enabled, but you have to manually enable it each time by right clicking the text field and making sure "Check Spelling" is ticked. It is quite annoying.

The "Check Spelling" setting on every other text field from every other website like this very text field I'm typing into right here right now for this firefox support forum, has the  "Check Spelling" setting ticked by default.  

Anybody else experiencing this issue?

Asked by TheThingKing 1 week ago

Getting application errors on some sites – same site works in other browsers

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors o… (read more)

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors on some sites but not in other browsers. On the example shown I see the login page flash briefly then replaced by the error.

Asked by thomasderrett 1 week ago

Last reply by cor-el 1 week ago

YouTube keeps crashing in version 126 64bit

When scrolling down through the YouTube home page, the current tab will crash and end up as a small window near the bottom right of the screen with a totally blacked out … (read more)

When scrolling down through the YouTube home page, the current tab will crash and end up as a small window near the bottom right of the screen with a totally blacked out screen in that small window.

Only solution is to close that little window and open YouTube in a new tab... which will eventually crash the same way.

I have disabled the tracking shield for Youtube.com Problems are even worse with the tracking shield enabled.

These type of problems started with version 125. I hoped things would be resolved with 126 but problems still persist. Other websites have issues as well. Mostly with image displays such as on carfax.com when trying to view photos of cars with their photo scroller widget.

I'm not having these problems with the Edge browser.

Asked by dee_veloper 1 week ago

issues with Kindle cloud after 126 install

Hi there, I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even o… (read more)

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Asked by irshadfilm 1 week ago

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now."

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers. Problem started Maybe arou… (read more)

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers.

Problem started Maybe around mid April. Have 5 computers: 2 running Windows 10, 2 running Windows 7 Professional, 1 running Linux

Problem occurs only on the computers running windows 7 Professional

Regards.

Asked by HBR Firefox VPN 2 weeks ago

Last reply by HBR Firefox VPN 1 week ago

Pages are not loading within Canvas (university page)

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that … (read more)

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that I couldn't access that information at all (refreshing, restarting, and completely turning off my computer did not help). I can access these pages when I checked with microsoft edge, similarly I could access these pages when I accessed them with my laptop (also using Mozilla). The main difference between my pc and laptop is that I had just, today, updated my PC to the latest windows update (2024-05 cumulative update for windows 11 version 23H2 for x64-based systems). I'm not entirely sure if it's a Mozilla problem, but im guessing that something funky is happening to my browser with the latest windows update. I have attached pictures to show whats happening / not happening .

Asked by Britt “Nycleren” Anderson 1 week ago

I don't feel like being nice! Firefox is a POS! Websites which work in Chrome do not work in Firefox

Trying to use this site: https://www.asraymond.com/mechanical-wire-springs/compression/spec-metric-compression-springs-131626/?Imperial=false Near the top of the page on… (read more)

Trying to use this site: https://www.asraymond.com/mechanical-wire-springs/compression/spec-metric-compression-springs-131626/?Imperial=false

Near the top of the page on the right hand side you can switch from imperial to metric units. The link is set to metric values, but the search input is still using imperial dimensions (see this on the left side of the page as you scroll down) But it works in Chrome!

The is one a myriad of problems I have encountered with Firefox. My installation at home frequently stops searching. It won't perform a web search. Typically when I fire up Chrome in frustration to this constant event, Firefox starts working again. I have removed and reinstalled Firefox, but this did not solve the problem. It's my understanding the Google finances Firefox. Are these problems intentional?

Asked by hooflungdung 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Startpage Search Engine

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get. For no apparent reason I wi… (read more)

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Asked by EmJay Dubbya 1 week ago

Answered by EmJay Dubbya 1 week ago

Can't open Word files on Firefox

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page s… (read more)

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page saying the file doesn’t exist or isn’t available. But when I switch to Google Chrome, everything works fine.

Asked by tha.supreme227 1 week ago

  • Solved

pages like nytimes.com and onepiecedle.net (wordle clone) break in 126

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background. In Pic1 you can see what the page is supposed to look lik… (read more)

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background.

In Pic1 you can see what the page is supposed to look like, here opened in chrome

In Pic 2 you can see what it looks like in Firefox 126

I tested troubleshoot mode, private window, etp off, private window, hardware accel. on/off, nothing seems to work.

Asked by jan237 1 week ago

Answered by jan237 1 week ago

  • Solved
  • Locked
  • Archived

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 6 months ago

Answered by zeroknight 6 months ago

Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (read more)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 1 week ago

Last reply by cor-el 1 week ago

Since update to FF126, Eurosport video output is truncated

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have … (read more)

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have this problem with viewing the videos in Firefox, and if I access the website and videos using the MS Edge browser, the videos display correctly. See screen shots below from Firefox and Edge.

Asked by njhp94 1 week ago

126.0 upgrade breaks WordsWithFriends, can not downgrade back to previous FF

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all t… (read more)

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Asked by marty_ffs 1 week ago

No sound coming through

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliv… (read more)

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.

Asked by rrotstein 1 week ago

Last reply by rrotstein 1 week ago

keep getting kicked back to the login credentials page

Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone! I'll be on a banking website, and … (read more)

Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone!

I'll be on a banking website, and when I get back to Firefox from the call 1 minute later, it will greet me with the login credentials page.

If I'm trying to login, and I'm on the 2fa page, and I answer the phone call to get the code, when I get back to Firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

If I'm trying to log in, and I'm on the 2fa page, and I navigate to the email app to get the code, when I get back to firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

The situation forces me to use text messaging for 2fa when using Firefox.

I tried recreating the situation in the Chrome browser, and it doesn't seem to suffer from this problem. I navigate away to the email app, come back to Chrome, and I'm still on the 2fa page.

The situation exists for most banking sites, but is not exclusive to only banking sites, as it occurs on many other types of websites, as well, requiring 2fa logins.

Is there some setting in Firefox that I'm overlooking that causes these websites to default back to their login credentials pages just because I went to another app on the phone for a second?

Asked by steveaaayyy 1 week ago

Last reply by Skgh12 1 week ago