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  • Archived

Some or all characters not showing correctly

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my… (read more)

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Asked by services26 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Don't know how to permanently change AO3's default font to one my Screen-reader can see formatting with in Firefox

So my last thread on this was archived without anyone giving me a reason or answering my question. I have had issues with the website Archive of Our Own since last Nove… (read more)

So my last thread on this was archived without anyone giving me a reason or answering my question.

I have had issues with the website Archive of Our Own since last November, when I tried to change the site skin and permanently changed the default font of that site to something called Lucida Sans Unicode, when it's apparently meant to be Lucida Grande.

This much I was able to work out via my previous thread, but when I asked for that last bit of help, nobody answered and my thread was instead archived.

I don't know how to change a font on a specific website. I don't even know if the site has tools I could use that would work for me. All I know is I still cannot read bold or italics on Archive of Our Own with my screen-reader, NVDA, unless I use reader view, which excludes author's notes and comments, and I had thought I was close to a breakthrough before my thread was unceremoniously archived.

For reference, the thread is here: https://support.mozilla.org/en-US/questions/1403415

I tried inserting a link via the button above this box but it did not give me the necessary code used in this forum for links, so a straight url is the best I can do.

Asked by Trix 10 months ago

Last reply by Trix 8 months ago

  • Archived

It says on the website that this page is broken.

It says on the website that this page is broken. Dear Sir or Lady According to the website, this page is broken. [removed Ad site] Despite the fact that the page is now… (read more)

It says on the website that this page is broken.

Dear Sir or Lady According to the website, this page is broken.

[removed Ad site] Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

Asked by norvetopnex 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Cloudflare hosted site complains about Firefox but works with Chrome

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/sto… (read more)

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/storefront?zipcode=11021

Cloudflare believes it is protecting itself from online attacks when accessed by Firefox. The same site worked perfectly today, on the same computer, using Google Chrome.

Cloudflare is a major CDN and many important commercial sites, like Costco Instacart, have their content delivered by Cloudflare so this is a major issue with Firefox. For the moment there is a work-around, use Chrome instead, but it would be better to have Firefox address issues with Cloudflare.

Asked by em2jacks 1 year ago

Answered by em2jacks 1 year ago

  • Archived

Website not functioning

Dear Mozilla Firefox Community, I am writing to bring to your attention an issue that I have encountered while using the Mozilla Firefox search engine. Recently, I have … (read more)

Dear Mozilla Firefox Community,

I am writing to bring to your attention an issue that I have encountered while using the Mozilla Firefox search engine. Recently, I have come across a website that is not functioning properly while using Mozilla Firefox.

I have tried accessing this (https://agtsipk.com/best-manpower-recruitment-agency-for-uae-in-pakistan/) website on different browsers, and it appears to work fine on all of them except for Mozilla Firefox. This issue has been consistent over a period of time, and I have tried clearing my cache, cookies, and disabling extensions, but the problem persists.

As an active member of the Mozilla Firefox community, I wanted to share this experience with you and urge you to look into this issue. I believe that this problem needs to be addressed as soon as possible, as it can cause inconvenience to other users who are facing a similar issue.

I am confident that with the collaborative efforts of the Mozilla Firefox community, we can address this issue and ensure that all websites work seamlessly with Mozilla Firefox.

Thank you for your attention to this matter, and I look forward to your response.

Asked by morexwale768 1 year ago

Last reply by willjoe24421 1 year ago

  • Solved
  • Archived

Why is Firefox, not displaying this website correctly?

https://austinpollen.com/ Including a screenshot. I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm requ… (read more)

https://austinpollen.com/ Including a screenshot.

I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm require chrome. It loads the page correctly while Firefox does not.

I've also tried to disable certain settings in Firefox Options with no luck, such as; Enabled Autoplay Video and Audio Enabled Allow Popups

Used Firefox for almost 20 years and current OS is Win 10.

Thanks for any help

Asked by Acleacius 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Various Websites give SSL_ERROR_NO_CYPHER_OVERLAP

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem … (read more)

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem to not have this issue. As some more professional examples, www.twitch.tv and www.dndbeyond.com throw this error. I have tried setting temporarily TLS version fallback limit and min to 0, with no change. I'm not really sure how to go about debugging what cyphers these websites do support and why they are throwing these errors. Any help on where to start would be greatly apprecaited.

Asked by acesoyster 1 year ago

Last reply by acesoyster 1 year ago

transparant bar during fullscreen netflix

When using Netflix in full screen there is a slim transparent bar which shows my desktop at the top of the frame. It was not here a few days ago, i might have updated sin… (read more)

When using Netflix in full screen there is a slim transparent bar which shows my desktop at the top of the frame. It was not here a few days ago, i might have updated since then. It does not appear in YouTube full screen but i have not tried any other websites to see if it's there. Restarting my system and Firefox did not resolve the issue. Is there any way to fix this, or do i have too wait for a bug fix/the problem to be identified?

Asked by Quinn 3 months ago

Last reply by Quinn 3 months ago

  • Archived

Some websites are not performing well on Mozilla, how to fix it?

Hi, I'm a Google Chrome user and I use this browser most of the times. Recently I thought to give a try to Mozilla Firefox. While I was working, I had to browse different… (read more)

Hi, I'm a Google Chrome user and I use this browser most of the times. Recently I thought to give a try to Mozilla Firefox. While I was working, I had to browse different websites. I noticed some websites just kept loading and their content was not showing and some websites loaded completely but their images were not appearing.

So I thought to test any website on different browsers and I selected this website for the test: https://alhaqglass.com/

I opened this website on Google Chrome Browser and it's working fine there. I opened this site on Mobile device and it was working fine and when I opened this site on Mozilla Firefox, the website kept loading for some minutes. When website loaded completely after some minutes, its images were not appearing. I'm unable to see images in some websites.

I faced this issue in some other websites too.

If anyone of you have faced this type of issue, can you tell me what's the issue with Mozilla Firefox and how can I fix it?

Asked by MQasim11986 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Particular website table shifted to right side end. Upto Firefox v115 working fine. need solution

Upto Firefox v115 this website working fine. after update this website table display right side end. not in position. checked in other browser. working fine in chrome. wh… (read more)

Upto Firefox v115 this website working fine. after update this website table display right side end. not in position. checked in other browser. working fine in chrome. what to do?. need solution. thank you.

Asked by bharanicompu 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Xfinity Emai Not Displaying Mail?

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four ma… (read more)

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four mailboxes. Microsoft Edge shows ok. Xfinity installed a new mail process from a company called OX.IO Thanks for your help

Asked by Grover 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved

a site does not display properly

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The pag… (read more)

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

Asked by Oldjon 4 months ago

Answered by cor-el 4 months ago

  • Solved
  • Archived

Twitter/X not fully working

Twitter not working properly on Firefox (Volume on videos can't be changed, hovering over buttons doesn't do anything and font looks a bit off, could be just Firefox font… (read more)

Twitter not working properly on Firefox (Volume on videos can't be changed, hovering over buttons doesn't do anything and font looks a bit off, could be just Firefox font or something) works on chrome and other browsers.

Video link that shows this of: https://youtu.be/3Lk83z-ozVI?si=uWYjGhFk294Hn9Dj

Asked by LilyDroid 7 months ago

Answered by LilyDroid 6 months ago

  • Archived

PR_CONNECT_RESET_ERROR when loading google.com and related sites (gmail, etc)

I get the "PR_CONNECT_RESET_ERROR" every time I access a google.com related domain. I don't get the error on other browsers, nor do i get the error on other sites within … (read more)

I get the "PR_CONNECT_RESET_ERROR" every time I access a google.com related domain. I don't get the error on other browsers, nor do i get the error on other sites within Firefox. I've cleared my cache, cookies, restarted my browser, tried turning off the proxy functionality in network settings, etc. This all started immediately after my browser was upgraded to 102 (current version is 102.0 (64-bit)). Please help. This is so frustrating that I'm ready to simply delete Firefox and revert to Chrome, which is a bummer, but this is kind of a dealbreaker bug and i've already spent an hour on the forums (using Chrome, because I can't access Google search) trying to fix this.

Asked by jiggawotts 1 year ago

Last reply by jiggawotts 1 year ago

  • Archived

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome … (read more)

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome

Asked by Wdhoover 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 1 year ago

Answered by Terry 1 year ago

Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (read more)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 1 month ago

Last reply by Anton 1 month ago

  • Solved
  • Archived

Can't login to NY Times site using Firefox

I can't login to the NY Times website using Firefox. I'm sure I'm using the correct password because I can log in using a different browser. I don't save passwords in Fir… (read more)

I can't login to the NY Times website using Firefox. I'm sure I'm using the correct password because I can log in using a different browser. I don't save passwords in Firefox. I enter them manually or use a password manager. As I said, I'm certain I'm using a valid password. I've cleared the cookies and all of the items under History on the Settings page. When I close Firefox, nothing is saved. When I contact NYT customer service, I was informed that they've had a lot of requests for assistance from Firefox users, and nothing was out of order with those users' NYT login; the problem was with Firefox.

Please advise.

Asked by kenr2 1 year ago

Answered by kenr2 1 year ago