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Firefox no longer working with multiple apps and websites

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Fir… (read more)

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

Asked by ptetta 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Asked by Blueking 5 months ago

Last reply by jbr 4 months ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 3 months ago

Last reply by Denys 3 months ago

BBC videos won't play

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes… (read more)

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).

Asked by Friday Ululani 5 months ago

Last reply by jonzn4SUSE 5 months ago

Help with Browser/Peacock

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message. … (read more)

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message.

Asked by okunhilary 3 months ago

Last reply by James 3 months ago

Не удается авторизоваться на сайте reddit.com, но в приватном окне удается

При попытке авторизоваться на сайте reddit.com сайт выдает ошибку "неверный логин или пароль", но при попытке входа на reddit.com в приватном окне ошибки не возникает и а… (read more)

При попытке авторизоваться на сайте reddit.com сайт выдает ошибку "неверный логин или пароль", но при попытке входа на reddit.com в приватном окне ошибки не возникает и авторизация проходит без проблем, то есть логин и пароль 100% верны.

Было проверено на версии 143 и 142. Так же пробовал заходить из только что установленной версии Firefox без изменения настроек и установки дополнений - никакого положительного результата и все та же ошибка авторизации.

Один раз удалось авторизоваться на сайте в обычном окне браузера, но я предварительно что-то изменил в настройках и к сожалению не запомнил что изменил. И я не помню что сделал после (менял ли настройки, переустанавливал ли браузер), но авторизоваться после того случая больше не удавалось, может настройки ни на что не повлияли. Не понятно с чьей стороны эта проблема: браузера или сайта. В других браузерах (Chrome и Edge) такой проблемы не возникает.

Asked by Purple 3 months ago

Last reply by Vexi 3 months ago

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 5 months ago

Last reply by Denys 5 months ago

Firefox now takes forever to load Facebook.

Firefox now takes forever to load Facebook. I tried resetting it but no joy. Duck Duck Go and the Microsoft browser are all much faster loading Facebook. Why is this? Can… (read more)

Firefox now takes forever to load Facebook. I tried resetting it but no joy. Duck Duck Go and the Microsoft browser are all much faster loading Facebook. Why is this? Can anyone help?

Asked by clive27 4 months ago

Last reply by thefazioagency 4 months ago

Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (read more)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Asked by Neilgg42 3 months ago

Last reply by Roger Reed 3 months ago

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (read more)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 4 months ago

Last reply by Denys 3 months ago

Google maps no longer showing names of places

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. I… (read more)

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

Asked by askkatiek 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox not showing most "online payment" text boxes

Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text bo… (read more)

Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text boxes in Firefox don't show. They're simply not there. There are very few websites where they show up for half a second and disappear right after. I've tried disabling "enhanced tracking protection", disabling all my plug-ins, changing the "hardware performance" option, cleaning cache and cookies. Nothing seems to work. I'm going crazy because I like firefox and I want to work always in this one browser, not changing each time I want to do a different task. Similar thing happens with some websites when they freeze before you explore them and the pop-up window comes asking you about the cookies. But some of these, the window disappears right away, so I can see the page but it's stuck, because I didn't manage to accept the cookies option

Please, can you advise me what can I do? It's getting very frustrating, I'm really considering moving everything to Chrome and I don't want to. Thank you.

Bellow you see an example of Firefox page and Chrome.

Asked by goncalo.a.viana 2 months ago

Last reply by Denys 1 week ago

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Asked by Wayne Carpenter 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

linkedin My Network opens in a short square box in the top left corner of screen in fire fox win 7. what is the fix

linkedin My Network opens in a short square box in the top left corner of screen in fire fox win 7. what is the fix Not only this, when I visit Cell website to download r… (read more)

linkedin My Network opens in a short square box in the top left corner of screen in fire fox win 7. what is the fix Not only this, when I visit Cell website to download research papers, the site is shown as text in vertical line only.

Asked by SY Lodhi 4 weeks ago

Last reply by Agent virtuel 3 weeks ago

Difference ESR 115 and 141 with position: fixed

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with… (read more)

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with Firefox 141.0.3 (of my Android tablet) and other browsers such as Chrome. The green heading block overlaps and hide the upper part of the content block. For example, if you select inloggen (log in), then you see that the user name (naam) is not visible and only the box for the password is shown. Work around: Right click on the header and select Inspect. In the Inspector (html column) select the header tag. In the Inspector (css column) uncheck in the '.header.--fixed' selector the line 'position: fixed;' Now the content block shifts down and all content is visible. Can you verify / fix that? Greetings and TIA, Gerard

Asked by gerard32 1 month ago

Last reply by TyDraniu 1 month ago

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com.

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com. In the first photo, Chrome and the styles look as they should, but in … (read more)

Differences in the display of Firefox and Chrome styles on the website https://aistudio.google.com. In the first photo, Chrome and the styles look as they should, but in the second photo, Firefox and the styles do not work. I understand that this is most likely the fault of Google, which has prioritized optimization for Chrome over full cross-browser compatibility, but are there any solutions to fix this?

Asked by majuga 1 month ago

Last reply by jonzn4SUSE 4 weeks ago

National Savings

I am unable to login to National Savings and Investments where I have premium bonds, savings certifcates and a savings account. I contacted them and they informed me that… (read more)

I am unable to login to National Savings and Investments where I have premium bonds, savings certifcates and a savings account. I contacted them and they informed me that it was because of Firefox and I should use a different browser. I have cleared all cookies, caches, temporary files and browsing history but still no change. I am told that the connection has timed out and that secure.nsandi.com is taking too long to respond.

Asked by a.macalister1 1 month ago

Last reply by jonzn4SUSE 4 weeks ago