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Access denied on a web-site...

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox giv… (read more)

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox gives me the following error:

You don't have permission to access "http://www.nfm.com/" on this server.

Reference #18.2551db17.1742794951.7a007681

https://errors.edgesuite.net/18.2551db17.1742794951.7a007681

=========================================

I have cleared my cache and data and cookies and nothing works. Able to access it from my phone's firefox browser.

Asked by kurtcampbell 2 days ago

Last reply by ronaldbellah 5 hours ago

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (read more)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 1 week ago

Last reply by jonzn4SUSE 2 days ago

Firefox Cannot Reach Website on my LAN - Safari Can

How can I get FireFox to open a webpage on a website on my LAN. Chrome has same problem. Safari gets to the webpage fine. Please see attached image … (read more)

How can I get FireFox to open a webpage on a website on my LAN.

Chrome has same problem.

Safari gets to the webpage fine.

Please see attached image

Asked by carla34 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Gmail and B of A page access

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few d… (read more)

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few days and now simply refuse to load. Both readily load on my Android phone and also load on the computer in question with Microsoft Edge. Has there been an update I missed or any other issue with such pages suddenly becoming incompatible with Firefox?

Asked by Kevin Stone 5 days ago

Last reply by James 4 days ago

Display Name in gmail

When I send an article using the blue plus button and choose gmail my display name is my wife's rather than my own. This doesn't happen if I use Chrome. Since I prefer F… (read more)

When I send an article using the blue plus button and choose gmail my display name is my wife's rather than my own. This doesn't happen if I use Chrome. Since I prefer Firefox I would like to know how to fix this.

Asked by Robert Cowen 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

I can't sign-in to a website using Firefox??

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white?? The site works on Microsoft Edge so I know its noit the site. Please advise… (read more)

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white??

The site works on Microsoft Edge so I know its noit the site.

Please advise.

Asked by USRE 6 days ago

Last reply by James 5 days ago

Suddenly cannot load certain webpages but can on other browsers, no changes made, have emptied cache and restarted everything

I cannot load certain webpages including gmail and various others frequently used suddenly without any changes made on my end. It just doesnt finish loading the page but … (read more)

I cannot load certain webpages including gmail and various others frequently used suddenly without any changes made on my end. It just doesnt finish loading the page but I can access all of the pages on any other web browser just not firefox anymore. I deleted the cache of cookies and that's about it as I am not tech savvy at all and have set up nothing personalized or special. Please help I have literally no recourse at all here.

Asked by ------ 6 days ago

Last reply by lbrockma34 6 days ago

Problem with a specific site. Anyone to check?

Since 2 hours ago the following site has stopped working correctly in Firefox. It was loading normally in the morning(3+ hours ago) but now it does not load any maps etc.… (read more)

Since 2 hours ago the following site has stopped working correctly in Firefox. It was loading normally in the morning(3+ hours ago) but now it does not load any maps etc. It's a weather satellite site. The site is: https://www.wetteronline.de/wetterradar?wrm=7&wrx=38.19,25.97&wrp=periodCurrentHighRes&wrf=true

It works normally in Chrome, and Opera and Edge. But not in Firefox(I have the latest update). I have cleared cache for this, I have tried everything but it does not load the maps.

Does it work for you?

In the screenshots I show the normal loading in Chrome and what it does in Firefox.

Asked by gtsavdar 1 week ago

Last reply by jonzn4SUSE 6 days ago

Unable to open gamil after updating the firefox today

Here are the dpkg/apt logs for update: 2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~… (read more)

Here are the dpkg/apt logs for update:

2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status half-configured firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status installed firefox:amd64 136.0.2~build1


The problem is that when I tried opening gmail in my ubuntu, it is stuck at loading page, but other browsers like edge can open it without any problem (on the same system).

I tried every thing I can in the support forum of gmail/mozilla/others, but it's still stuck at loading.

That's all.

Asked by red_slayer 6 days ago

Last reply by jonzn4SUSE 6 days ago

Missing 'user name' and 'password' options

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It sh… (read more)

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It should be on the left where it's all blank. I was able to log in on other browsers, but it won't allow me to do it in Firefox.

Can you help?

Asked by @drummerkiks 1 week ago

Last reply by markwarner22 1 week ago

Cannot login with a secondary Microsoft account using a passkey in Firefox

This appears to be a Firefox issue because this only happens in Firefox. I have 2 Microsoft accounts. I am logged in to my Windows 11 computer with my primary Microsoft a… (read more)

This appears to be a Firefox issue because this only happens in Firefox. I have 2 Microsoft accounts. I am logged in to my Windows 11 computer with my primary Microsoft account. I can log in to my secondary Microsoft account on Edge (Windows), Chrome (Windows), Safari (on iPhone), but not when using Firefox. I can log in to my primary Microsoft account on Firefox.

Both primary and secondary Microsoft accounts require phishing resistant MFA - physical security key, or passkey via authenticator app on mobile phone - of which I have both set up for my secondary account to try to resolve this issue.

When I log in to office.com on Firefox using my secondary account I receive a message that says, "We couldn't sign you in. If you're using a passkey from another mobile device, make sure Bluetooth is turned on for both devices."

I've got bluetooth turned on for both devices, I've even connected both devices via bluetooth but this doesn't help. I've tried clicking the option to "Other ways to sign in" but it doesn't give me a choice of whether I want to use my security key, or my iPhone passkey.

Alternatively on my primary account, I get the option to use my security key, my iPhone device, or even the pin through Windows Hello, and they all work.

Again, this failure on my secondary account only happens in Firefox, no other browser has the same behavior. I know I can use Chrome or Edge instead of Firefox, but I prefer Firefox so I want to resolve this. Firefox is up to date 136.0.1

Please help, thanks.

Asked by WannaBeTechy 1 week ago

Last reply by markwarner22 1 week ago

CAN'T OPEN A WEBSITE ON FF THAT I NORMALLY HAVE USED. BUT IT'S ALWAYS AVAIALBLE ON CHROME...WHY??

SUDDENLY FIREFOX DOESN'T OPEN A WEBSITE I REGULARLY HAD ACCESS TO....WHY?? THIS HAPPENS QUITE OFTEN, AND THEN AM FORCED TO USE CHROME...IT'S STARTING TO GET VERY ANNOYIN… (read more)

SUDDENLY FIREFOX DOESN'T OPEN A WEBSITE I REGULARLY HAD ACCESS TO....WHY??

THIS HAPPENS QUITE OFTEN, AND THEN AM FORCED TO USE CHROME...IT'S STARTING TO GET VERY ANNOYING.

Asked by Hollywood Hills Suites 1 week ago

Last reply by markwarner22 1 week ago

Suddenly Citi Bank won't let me make payment via Firefox browser, say I have to use Chrome or the MS

Suddenly Citi Bank won't let me make payment via Firefox browser, say I have to use Chrome or the MS They say it's Firefox issue not theirs. I don't want to use any oth… (read more)

Suddenly Citi Bank won't let me make payment via Firefox browser, say I have to use Chrome or the MS They say it's Firefox issue not theirs. I don't want to use any other browser. I've always made payments to my banks on the private browser Firefox. Suddenly cannoit.

Asked by judy58 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Google passkeys stopped working on mac

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until t… (read more)

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Asked by Victor Miller 2 weeks ago

Last reply by Jock 1 week ago

FIrefox not rendering a Figma prototype correctly

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached s… (read more)

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached screen shots for ramdom background color for text blocks.

Asked by paul692 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

ATT.NET cannot sign on using firefox

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi. Something's gone wrong We may be having trouble with your connection. Connecting your device… (read more)

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi.

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. I can access using Chrome. How can I access without changing from Firefox?

Asked by Charlene 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Website Support

https://www.pge.com/ https://my.dmv.ca.gov/ Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium … (read more)

https://www.pge.com/ https://my.dmv.ca.gov/

Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium in this case to complete payments and add items to the DMV Cart and complete a payment for example. I do not want to have to do this. I do not want to be forced to use a Closed Source Browser such as Microsoft Edge or Google Chrome or Apple Safari. Or, Even the Open Source version of Google Chrome Chromium. Companies like PGE are deciding to drop support for Firefox as the State not enough users use Firefox. They are forcing the market to use a Non Open Source Browser. This is a Problem. This is not good for Competition and the Internet as a whole. Not good for me as I am a Linux User. The PG&E website does not even load when using Firefox. The DMV site loads but does not allow one to complete any Payments for Example. At this time one can only view Information on the DMV website.

Asked by thaws1981 1 month ago

Last reply by Catemaco 1 week ago

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Asked by The Scraggler 2 weeks ago

Last reply by markwarner22 2 weeks ago