Showing questions tagged:

Сертификат от Минцифры России

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru,… (read more)

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru, не видно содержимого фреймов (сейчас попробую сделать скриншот). В Microsoft Edge работа нормальная. Удаление сертификатов, перезапуск браузера и компьютера не помогли. На других компьютерах ещё не проверял. Посоветуйте, пожалуйста, что можно сделать. Windows 10, Firefox 153.0.3 (64-разрядный).

Solved 3 4

Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Solved 5 2 604

YouTube embeds no longer play in Firefox

Hi there. The past few weeks whenever I try to view any YouTube embed on any website I just get this error and the video does not play: Sign in to confirm that you're not… (read more)

Hi there. The past few weeks whenever I try to view any YouTube embed on any website I just get this error and the video does not play: Sign in to confirm that you're not a bot

Of course I am signed in but it does nothing. It works in other web browsers, just not Firefox. I've tried resetting my cache and cookies, private windows, and disabling all extensions but nothing seems to work.

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I get an edgesuite.net error from many sites using Firefox ESR

I have CentOS Stream release 8 on my laptop and desktop, with firefox-115.11.0-1.el8.x86_64 If I connect to some sites, such as signin.costco.com, www.tesla.com/modely, w… (read more)

I have CentOS Stream release 8 on my laptop and desktop, with firefox-115.11.0-1.el8.x86_64

If I connect to some sites, such as signin.costco.com, www.tesla.com/modely, www.airindia.com, www.meijer.com, I get errors such as You don't have permission to access "http://www.tesla.com/modely" on this server. Reference #18.71951eb8.1774502305.1a7c7680 https://errors.edgesuite.net/18.71951eb8.1774502305.1a7c7680 You don't have permission to access "http://www.airindia.com/" on this server. Reference #18.c50e2017.1774501671.2dadbdb4 https://errors.edgesuite.net/18.c50e2017.1774501671.2dadbdb4

The error appears invariant of my IP address (different IPv4 addresses after rebooting my router, or an IPv6 address via a proxy). I have Firefox 60.7.2esr and 78.5.0esr on an older machine. Those sometimes work to some of these sites, but don't support all the site functionality, e.g. I can't actually login to Costco. www.tesla.com/modely works in 78.5.0esr. The Firefox on my Android tablet works for tesla; I haven't checked all the other sites. In conversation with my ISP (Starlink) customer service AI, I have tried deleting cookies and disabling plugins (only H264 and Widevine) with no effect. It suggests there is a problem with Akamai fingerprinting the browser.

I get edgesuite errors using Lynx or elinkx or curl also

Solved 6 2 948

Google search: I'm not a robot" with a reCAPTCHA - everytime

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 152.0.3 (64), no additional Extensions or Plugins, no VPN and have run through the troubleshooting suggestions. Also I uninstalled and reinstalled Firefox. Note: currently I do have extensions installed, previously I did not, however with or without the problem exists Attached screenshots

Solved 2 2 80

Trouble with Chase Bank

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is … (read more)

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is not working right now". However the site works perfectly with Chrome, thus the problem must be with Firefox. I have cleared the Chase cookies and still getting the same result.

Solved 5 1 40

Peacock no longer works. I can sign in, but the main menu appears for a split second, then the screen goes black.

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu … (read more)

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu appears for a split second, then the screen goes black.

Solved 1 1 70

Problems using Gmail.

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailab… (read more)

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailable but I can access gmail with no problem on my iPhone, android tablet and with Google Chrome without any problems. Turning off the Advanced Tracking does not resolve the problem.

Solved 5 1 70

Impossible to connect FACEBOOK

Hello, For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. T… (read more)

Hello,

For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. The problem is the same with my two computers with the latest WINDOWS.

Thank you for your help to solve my problem

Solved 8 1 169

Google has added some AI 'ads' to their title page? How do I remove it, block it?

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am a… (read more)

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am asking about. What is interesting is in Chrome I can explicitly turn this junk off. But when using the Google search title page with Firefox, there appears to absolutely no way to disable it... very nasty way of forcing you to use Chrome?

Moderator note: Edited per OP's request.

Solved 7 1 50

Firefox not able to access a site

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Runni… (read more)

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

Solved Archived 2 219

I STILL CANNOT SIGN INTO MY BANK!!!

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I S… (read more)

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I STILL CANNOT LOG IN!!!!!!!!!! WTF has happend to Firefox after that last "update" what ever it was they changed, made it IMPOSSIBLE for me to log into my BANK. The problem is NOT the bank it's FIREFOX & FIREFOX NEEDS TO FIX THIS CONNECTIVITY PROBLEM SOON IF NOT SOONER!

Locked Archived 1 480

Firefox compatibility with PPT

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Runn… (read more)

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Running Windows 10. PPT and Firefox are up to date.

Solved Archived 1 189

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Solved Locked Archived 3 713

Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (read more)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Solved Archived 3 120

In Firefox, the ChatGPT chat only displays my own messages

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling securi… (read more)

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling security software or clearing cookies and cache did not resolve the issue. ChatGPT works in Edge without disabling security software, but I primarily use Firefox, so I want it to work in Firefox.

The error log is as follows: Entry type longtask is not supported. Ignored. 2340486e-fg3rl66yxe5cgw90.js:58:135419 Uncaught (in promise) TypeError: error loading dynamically imported module: https://chatgpt.com/cdn/assets/1bc04b52-mzdekavxlkhhwedf.js 2 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. 1a7ebd5f-fss37xbv7jlp328d.js:2:320284 The resource for the preloaded link “https://chatgpt.com/cdn/assets/93527649-n1s3enfuab5rsgm4.js” was not used within a few seconds. Please ensure all tags with the preload attribute are set correctly. 692e322b-2b54-8323-aff7-d3137ea4fc4c ... The resource at the preloaded link “https://chatgpt.com/cdn/assets/94298aad-kz9vxj8d0e78e6xz.js” was not used within a few seconds. Please verify that all tags with the preload attribute are correctly configured.

Solved Archived 2 210

Firefox not opening certain websites and the time to open is very slow.

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact a… (read more)

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact anyone at Mozilla on this issue. If we Mozilla doesn't show concern we will easily make the complete transition over to Chrome. This is the fourth time I asked for help and have tried trouble shooting the issue from posts listed. We are sick and tired of trying to get this issue resolved and have been with Firefox for over ten years. Does anyone at Mozilla care? No phone numbers, no direct contact? Why the hiding? Obviously we are all pissed off about this issue.

Charles Simonet [email removed]@hotmail.com

Locked Archived 1 210

Cannot connect to IRS login page

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologi… (read more)

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Solved Archived 2 606