Firefox Community Forum

Whenever I get on YouTube the website will not completely load, If I restart Firefox and access the website it then loads completely. However when I click on any video it does the same thing as the included picture, however I can play the video, but I cannot click on anything. This only happens on Firefox, any other browser and I have no issue. I have also disabled my plugins and it does the same thing. I have tried multiple different suggestions from your help page and other solutions on the internet. If I could have some insight would be extremely welcomed, thank you and have a wonderful week.

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any accounts on there or anything that could be at risk. How do I access Tiermaker?

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a setting I am missing. it also works on other macs I own. Thanks

When logging in to a website that I use many times every day all day, all of a sudden I log on and all I get is a blank white screen. I have tried clearing everything, restarting Firefox, removing Firefox and re-installing it, rebooting the computer, starting Firefox in the safe mode but no change. The same problem shows up on three different computers on two different networks with two different ISPs. The website opens normally on Edge and Chrome. I would prefer to be able to use Firefox. Using version 139.0.4 (64-bit) on all three computers. I would really appreciate any help that is available.

I try to connect to gpx.studio and I get the message

"WebGL 2 is required to display the map."

then "Hmm. While your browser seems to support WebGL2, it is disabled or unavailable"

However, when I connect to the same site with Chrome everything works and the map is displayed.

What can I do ? Is it a problem of graphic card blocked by Firefox ?

Ordi Packard Bell EasyNote LJ75, Intel core I3, Window 7, Firefox 115 carte graphique : Intel(R) Graphics Media Accelerator HD

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firefox browser and asked me to open Microsoft Edge and try to login and that worked perfectly. Why is Firefox preventing me from logging into Social Security.

I WANT TO UNDERSTAND WHY MY SEARCH ENGINE WORKS PERFECTLY BUT ANYTHING I TRY TO OPEN A LINK TO CERTAIN WEBSITE LIKE X (FORMALLY TWITTER) IT DOES NOT OPEN, INSTEAD I WOULD GET A MESSAGE LIKE "PROBLEM LOADING SITE". BECAUSE YOUTUBE IS WORKING, FACEBOOK AS WELL. AND ASIDE X, I CANNOT EVEN OPEN WIKIPEDIA

McAfee WebAdvisor extension has stopped working on Firefox. It works normally on Microsoft Edge. I've always used Firefox and rely on seeing those green ticks when searching through Google. Why doesn't it work on Firefox anymore?

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I have unread emails. This showed up about 3 days ago without any causal event.

If I use EDGE, I can view the emails, so I figure it must be a Firefox browser glitch. I love Firefox, so would love to fix it, so Idon't have to use other browsers.

Firefox works perfectly for my Netzero and Gmails.