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  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 2 months ago

Answered by Denys 2 months ago

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (read more)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Asked by Richap2380 6 days ago

Last reply by jonzn4SUSE 5 days ago

As of today, Firefox gets an "Access Denied" when accessing goddady.com. Chrome works.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server. Reference #18.acf7d517.1771548295.4f66cee0 https://errors.edgesuite.net/18.acf… (read more)

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Asked by lyleleverich 3 weeks ago

Last reply by Nekto 1 day ago

  • Solved

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Asked by DenverD 1 month ago

Answered by TyDraniu 1 month ago

gmail alert says browser no longer supports

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was la… (read more)

The alert message appears everytime I go back into gmail This browser version is no longer supported. Please upgrade to a supported browser. I checked that Firefox was last updated Feb. 26. So I'm understanding what's going on. thanks

Asked by x8kyp5rvhm 4 days ago

Last reply by Denys 4 days ago

  • Solved

Firefox version 115.31.0esr

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different … (read more)

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

Asked by Phil Strictly 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Asked by shivaeb 5 months ago

Answered by Ed 5 months ago

'Browser no longer supported'

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. Howeve… (read more)

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. However, I cannot read PDF statements even though I have Adobe Acrobat Reader installed and, on further investigation, I see that Firefox no longer supports Adobe Reader. I am a fierce supporter of Firefox but does this mean I have to use another browser?

Asked by Sue16 3 months ago

Last reply by James 3 months ago

Google Maps not working - FF 147.0.1 - extensions bypassed

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various … (read more)

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various "hover" items from the site.

Just...no "roads". 🤣 Just a big vanilla background image.

Google maps works in another browser - the issue is just in Firefox.

Currently on Win 10, running under Parallels on a MacBook Pro. (Maps works great under the Mac OS as well!)

Thanks,

 - Chip

Asked by ChipMoody 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

having trouble finding that site

lately I am unable to connect to some websites - I am getting a lot of "Hmm we're having trouble finding that site." I have to get to them using Safari or Chrome. … (read more)

lately I am unable to connect to some websites - I am getting a lot of "Hmm we're having trouble finding that site." I have to get to them using Safari or Chrome.

Asked by aliciah2oh 6 months ago

Last reply by Paul 6 months ago

  • Solved
  • Archived

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 6 months ago

Answered by George Kitsoukakis 6 months ago

  • Solved

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (read more)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Asked by pankewycz 1 month ago

Answered by Denys 1 month ago

Not displaying correctly in Firefox

Hi, I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, na… (read more)

Hi,

I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, navigation, and layout, are not rendering correctly in Firefox, even though they work fine in other browsers like Chrome and Edge.

I’ve checked:

The website code is valid and loads without errors in other browsers

SSL certificate is active and pages are secure

JavaScript and CSS files are loading correctly

Could this be a Firefox-specific compatibility issue, or something related to caching, security settings, or mixed content? I’d appreciate guidance on how to debug and fix this problem so my site works consistently for Firefox users.

Thank you!

Asked by Fixit Home 2 weeks ago

Last reply by Fixit Home 2 weeks ago

weather.com issue

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing … (read more)

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing it now (with a specific location), the screen indicates: Application error: a client-side exception has occurred while loading weather.com (see the browser console for more information).

The following is from the browser console: [Experiment] Fetch all: retry=false [Experiment] Fetch variants for user: Object { library: "experiment-js-client/1.16.2", language: "en-US", platform: "Web", os: "Firefox 131", device_model: "Windows", device_category: "desktop", referring_url: "", browser: "Firefox", landing_url: "https://weather.com/weather/tenday/l/Ann+Arbor+MI?canonicalCityId=3c1740550b2f113b86f9cd665770bcf3e3e1a34bf7ac0189a6e3d215540792e7", first_seen: "1770396676.778", … } Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.lab.amplitude.com/sdk/v2/vardata?v=0. (Reason: CORS request did not succeed). Status code: (null).

What the bleep is going on and how can this be resolved? Note that the site works just fine when using a Chrome-like browser.

Asked by groston 3 weeks ago

Last reply by James 3 weeks ago

Copy and paste issue

I use Firefox as my default browser. This week, I noticed that I no longer have the option to copy text from my email unless I open it in a separate window and pop it o… (read more)

I use Firefox as my default browser. This week, I noticed that I no longer have the option to copy text from my email unless I open it in a separate window and pop it out. This has greatly reduced my ability to work since I have to copy and paste text from emails numerous times per day. I have experimented on other browsers and I am still able to do it when I use Chrome and Microsoft Edge. How can I fix this so I don't have to stop using Firefox?

Asked by jessica23 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Missing logout option on some sites

On two different sites that use fairly high security (for example, www.experian.com), I have been unable to find a logout option when I was ready to end the session. It's… (read more)

On two different sites that use fairly high security (for example, www.experian.com), I have been unable to find a logout option when I was ready to end the session. It's hard to believe that the sites don't have a logout. I have not tried other browsers with these sites, so I don't know if this problem is unique to Firefox. Is there a workaround for this situation? Am I missing something? Merely closing the browser does not end the session. Any advice would be greatly appreciated.

Asked by lyncheileen084 3 months ago

Last reply by jonzn4SUSE 2 months ago

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Asked by Wayne Carpenter 2 months ago

Last reply by jonzn4SUSE 2 months ago