Showing questions tagged: Show all questions
  • Archived

POWERPOINT NO LONGER SHOWING IN SETTINGS - APPLICATIONS

Hi. Suddenly mid workflow I can only open a PP document by saving it. Usually I would go to SETTINGS - APPLICATIONS and switch out the preference to 'always ask' - howeve… (read more)

Hi. Suddenly mid workflow I can only open a PP document by saving it. Usually I would go to SETTINGS - APPLICATIONS and switch out the preference to 'always ask' - however PP now doesn't appear in the menu. How can I add it so I can change the download setting? And why has it suddenly disappeared? I am using / downloading them all the time? Thanks in advance. Regards, Brigitte

Asked by oberlander.brigitte 11 months ago

Last reply by Terry 10 months ago

  • Archived

PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fro… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 10 months ago

Last reply by Terry 7 months ago

  • Archived

Firefox no longer asks whether to open or save files.

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it,… (read more)

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it, which would save it to a folder in my temp folder that would be deleted when I close Firefox.

Now, out of nowhere, it doesn't ask the question anymore, it automatically assumes I want to save it to a folder (instead of "opening" it).

Before anyone tells me to go to Settings -> General -> Applications, and set the file types to "Always ask", I have tried, and there are two problems with it:

  • There are only a few file types in that list. While I can set Firefox to ask when downloading those types of files, anything else (like text files or MP3 files) is saved to the downloads folder without asking. I want it to ask what to do with any file, not just the specific file types in that list.
  • Even for the file types that are available in the list, if I choose to open a file instead of downloading, it is still saved to my downloads folder instead of the temp folder, and is not deleted after I close Firefox.

Also, I'm using Manjaro Linux with KDE, and I also have the Plasma Integration extension installed on Firefox.

Asked by cs127.pr 10 months ago

Last reply by Terry 10 months ago

  • Archived

Adobe Reader DC automatically downloading PDF files

I just noticed, this AM, that when I'm viewing PDF files using Adobe DC it is now automatically downloading the files, where as, before I could just view them. I've not c… (read more)

I just noticed, this AM, that when I'm viewing PDF files using Adobe DC it is now automatically downloading the files, where as, before I could just view them. I've not changed any settings-see attached screen shot. So I don't know what changed. I don't know if this is a FF issue and/or a Adobe issue or what. I now have to go into File explorer and delete all the downloaded files. I would appreciate anyone's comments. Thanks

Asked by arejfour 11 months ago

Last reply by A-Damage - Work 10 months ago

  • Archived

How to open files without downloading them after version 98

Hello. I am extremely annoyed with Mozilla after this update and am DESPERATE for a fix. I am a college student. I have to open several notes, lectures, syllabi, sample a… (read more)

Hello. I am extremely annoyed with Mozilla after this update and am DESPERATE for a fix.

I am a college student. I have to open several notes, lectures, syllabi, sample assignments, etc. a day. Obviously, I can't download every single one of these files to my computer. I'd run out of space. The SOLE REASON why I picked Firefox as my browser was because of the dialogue box that appeared whenever I went to download something, giving me the option to simply open a file without saving it.

They made it so that dialog box wasn't the default. Okay, fine, annoying. But all I have to do is go into settings and change it to "Always ask," right? Wrong. EVERY SINGLE FILE GETS DOWNLOADED TO MY COMPUTER NOW. Every PDF and MS Word document is sent straight to my download folder.

Is there ANY way I can open up files (specifically PDF and MS Word files) without saving them to my computer? I remember these files would be saved to a "temporary" file area, how can I re enable that again? If not, I will be switching to another browser that offers this option.

Asked by beaunathanhoward 10 months ago

Last reply by AliceWyman 10 months ago

  • Archived

latest version of firefox no longer asks to open specific file types.

I do a lot of software troubleshooting where people send me files in discord that end in .cfg or .conf. Up until the latest release, firefox would let me just open them s… (read more)

I do a lot of software troubleshooting where people send me files in discord that end in .cfg or .conf. Up until the latest release, firefox would let me just open them straight in my text editor instead of downloading them, but now it automatically opens the "download to" prompt without asking.

I haven't messed with any settings, and I can replicate the issue on 3 separate computers so I'm fairly certain it has something to do with the firefox update. Is there any workaround?

Asked by cbc02009 10 months ago

Last reply by Terry 10 months ago

  • Archived

Do not see "What should Firefox do with this file?" prompt" when downloading information

Hello: Until recently, whenever I downloaded information from a web site I perform research on, the resulting csv/excel files would trigger the "What should Firefox do wi… (read more)

Hello:

Until recently, whenever I downloaded information from a web site I perform research on, the resulting csv/excel files would trigger the "What should Firefox do with this file?" prompt" so i could review the information before possibly downloading it.

Then, without explanation, the prompt suddenly disappeared and now, whenever I try to download a csv/excel file, it automatically wants to save to a folder on my flash/hard drive. I have reviewed my Firefox settings with nothing appearing wrong and I even talked to the people behind the web site I gather my information from and they said the problem is not on their end.

I have been using Windows 11 for the last few months and I've been using this particular web site to gather information from for over 3 years both at home and at a public library and have never encountered this problem ever.

Any information/help would be greatly appreciated.

Bill

Asked by billstinson1967 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the br… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 10 months ago

Last reply by Terry 10 months ago

  • Archived

content type action not working

I'm using Firefox version 98.0.2 on Windows 10. As of 3 days ago, probably after a Firefox update, clicking on a .CSV link stopped working. It either automatically saves … (read more)

I'm using Firefox version 98.0.2 on Windows 10. As of 3 days ago, probably after a Firefox update, clicking on a .CSV link stopped working. It either automatically saves to Downloads, or asks me where to save depending on the Files and Applications > Downloads setting. It no longer opens the file automatically with Excel. I've restarted in Troubleshooting mode, and did a Firefox reset. I've confirmed that the Content Type, Action is set to "Microsoft Excel Comma Separated Variables File --> Use Excel (default)".

Out of ideas. How can I fix this?

Asked by Mark Foley 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Make PDF behaviour in firefox consistent

PDF behaviour is pretty arbitrary. In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files. And yet - if I export a file from Goog… (read more)

PDF behaviour is pretty arbitrary.

In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files.

And yet - if I export a file from Google Docs as PDF (an action which I would expect to trigger an 'always ask' even if that were not the setting I had already set) - it does not ask; it just downloads to my home directory (which is not a directory specified anywhere as a preference for where to download to).

I am aware that this is probably Google's being creepy and exploiting some setting or lack of setting, but firefox should protect me against this and when multiple settings are set to 'always ask', firefox should, y'know, maybe ... ask.

Seriously - why is firefox making it the user's job to work out what weird exceptions to an explicit policy should be dealt with as a separate case? If the download and save routines are activated then, if the settings are set to 'ask' - it should [profanity] ASK.

Zero tolerance for profanity even if censored. Profanity removed

Asked by annoyingfirefox 10 months ago

Last reply by pg_78 10 months ago

  • Archived

AUTOSAVE INSTEAD OF OPENING THE FILES

YOU WITH YOUR AUTOSAVE INSTEAD OF OPENING THE FILES. GOING TO CHROME. [Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.] … (read more)

YOU WITH YOUR AUTOSAVE INSTEAD OF OPENING THE FILES. GOING TO CHROME.


[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by AndreiP 9 months ago

Last reply by Chris Ilias 9 months ago

  • Archived

download list

When I download files, a list of the files appears, and does not go away unless I click somewhere off the list. The list hides a good portion of the screen. How do I tu… (read more)

When I download files, a list of the files appears, and does not go away unless I click somewhere off the list. The list hides a good portion of the screen. How do I turn this feature off. This did not happen until the latest Firefox update.

Asked by csagara99 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox Version 98 automatic Download

Hello, in the latest Firefox version at this time, files are simply downloaded automatically. Is there any way to turn this off. In a way this is a security risk. Or may… (read more)

Hello, in the latest Firefox version at this time, files are simply downloaded automatically. Is there any way to turn this off. In a way this is a security risk. Or maybe it is just a bug. I can't change anything under the general settings either. The steps from the existing problem solution have brought nothing. Does anyone have any ideas?

Asked by Jonas 11 months ago

Last reply by murmeladee 11 months ago

  • Archived

Opened files no longer going to temp folder

It used to be that when I clicked a MPEG Audio file link I would get a prompt that asked if I wanted to save or open. When I chose open the media would play in my media p… (read more)

It used to be that when I clicked a MPEG Audio file link I would get a prompt that asked if I wanted to save or open. When I chose open the media would play in my media player from the temp folder and then get deleted later on automatically. Now however when I select open the file gets placed in my downloads folder and then plays. I have to go manually delete these files if I don't want them on my hard drive. I've already gone into Troubleshooting Information, Profile Folder, to delete the handlers.json file to hopefully get it to reset but it still doesn't send opened files to the temp folder. Any other ideas?

Asked by Thesmiler63 11 months ago

Last reply by AliceWyman 10 months ago

  • Archived

Download / open file problem

Hi, after the latest update, in settings, if i select for a specific file type "ask what to do" or "open", the firefox still download the file, not just open with that se… (read more)

Hi,

after the latest update, in settings, if i select for a specific file type "ask what to do" or "open", the firefox still download the file, not just open with that selected program. Why, and how can i disable the download when i want to open with program.

Before this update, worked fine, when i selected "open" option for a file, that opened the specific program and don't downloaded the file.

Asked by h.imre.antal 11 months ago

Last reply by AliceWyman 10 months ago

  • Archived

Files being downloaded even though "Open in Firefox" is selected

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I… (read more)

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

Asked by lukaslemke22 10 months ago

Last reply by Terry 9 months ago

  • Archived

Why are PDF documents downloading AND opening?

Under my settings / applications, PDF files are listed twice as (application/force-download) AND (application/pdf). As a result, when I open a PDF file from within Firefo… (read more)

Under my settings / applications, PDF files are listed twice as (application/force-download) AND (application/pdf). As a result, when I open a PDF file from within Firefox, the file opens AND downloads. I do NOT want it to download and ONLY want it to open. I have changed the setting to 'Always ask' and every other setting available, yet it continues to download AND open. How to I change it to OPEN only and NOT download?

Asked by bryan47 10 months ago

Last reply by Terry 10 months ago