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  • Solved

browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (read more)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

Asked by caperantagonist 3 months ago

Answered by FredMcD 3 months ago

  • Archived

I changed my user agent, now I can't chage it back. I can't get through to your site on the computer with the changed browser. What do I do?

To upload photos to Instagram I changed my user agent to replicate an iPhone. Now I can't change it back. I can't get through to your site on the effected computer with t… (read more)

To upload photos to Instagram I changed my user agent to replicate an iPhone. Now I can't change it back. I can't get through to your site on the effected computer with the changed browser. Thus, I can't download a new version of Firefox. I understand there may be a "revert to original" command somewhere, but I can't find it. HELP! What do I do? Thank you very much for your assistance,

Asked by Richard Nodine 8 months ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

User agent string wrong, about:config claims it's the default one

My UserAgent string is wrong. It has the wrong OS and the wrong Firefox version. I ran into the article explaining how to reset it, but when I search for "useragent", I d… (read more)

My UserAgent string is wrong. It has the wrong OS and the wrong Firefox version. I ran into the article explaining how to reset it, but when I search for "useragent", I don't see any of the suggested preferences (see also screenshots).

It might be relevant that I had the UAControl extension installed, until it got automatically disabled due to the switch to WebExtensions. That might have had the "wrong" user agent selected when it was disabled. But I still can't find where it was set or how to reset it.

Asked by aiviv 1 year ago

Answered by jscher2000 1 year ago

  • Archived

While using fully updated Firefox and logged in, I cannot download any addon because I am only asked to Download Firefox.

My browser is 65.0.2 (64-bit), up-to-date. When attempting to download/install a new add-on, I am provided no option for doing so. The only available button for download … (read more)

My browser is 65.0.2 (64-bit), up-to-date. When attempting to download/install a new add-on, I am provided no option for doing so. The only available button for download is "Only with Firefox, Get Firefox Now". This is the same for every add-on. I have tried using Firefox in Safe Mode with all add-ons off and it still did not work.

Asked by marineqtip 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Why do other websites think I am using Opera version 38 when I have FireFox version 65.0.1?

I am using FireFox v65.0.1 with the latest macOS Mojave. When I go to some websites, I get a message that my browser is outdated. If I go to whatismybrowser.com, I get th… (read more)

I am using FireFox v65.0.1 with the latest macOS Mojave. When I go to some websites, I get a message that my browser is outdated. If I go to whatismybrowser.com, I get the message that I am using Opera version 38. Why is my FireFox browser being misidentified.

Asked by jhuller 1 year ago

Answered by philipp 1 year ago