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Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (read more)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Asked by cak 1 day ago

Answered by cak 1 hour ago

FireFox Launches Old Version

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my… (read more)

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my passwords and bookmarks. This keeps reoccurring after we fix it each time. Can you help?

Asked by sohearn 1 day ago

firefox deb unattended-upgrades on ubuntu 24.04

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux I followed the direction from the section "I… (read more)

I installed firefox on ubuntu 24.04 following the guidelines from https://support.mozilla.org/en-US/kb/install-firefox-linux

I followed the direction from the section "Install Firefox .deb package for Debian-based distributions", adding the https://packages.mozilla.org/apt repository, prioritizing that over firefox snap from ubunto repors and finally installing firefox.

All good, now I have the latest firefox.

Question: what entry should I add to the "Unattended-Upgrade::Allowed-Origins" section of "/etc/apt/apt.conf.d/50unattended-upgrades" in order to enable unattended upgrades for the mozilla repo?

Googling this got me different contradictory recommendations that did not get my system to firefox 146 until I manually run the apt update/upgrade.

Thanks!

Asked by Paolo Casaschi 2 days ago

Last reply by Paolo Casaschi 2 days ago

Mozilla Maintenance Service not working to bypass User Account Control

I updated to version 146 today on Windows 10 and had to use administrator credentials. I have Mozilla Maintenance Service previously installed. I tried uninstalling MMS… (read more)

I updated to version 146 today on Windows 10 and had to use administrator credentials. I have Mozilla Maintenance Service previously installed. I tried uninstalling MMS and then re-installed FF using full installer and selecting the custom option to install MMS. I cannot see the option in Settings..General 'Use a background service to install updates' (Screenshot attached) How can I fix this issue which has been present for some time?

Asked by steve1.williams 2 days ago

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (read more)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Asked by Leonard Moniz 3 days ago

Last reply by James 3 days ago

  • Solved

Firefox 145.0.1 update fails to load on desktop -- Password Manager Not Working

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to corre… (read more)

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to correspond to the date the access problem started per screenshot #2. Passwords are available on my IOS Phone as normal.

What should I do to restore PW access?

Thanks, Craig Lamison

Asked by cwlamison 2 weeks ago

Answered by Denys 2 weeks ago

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Im… (read more)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Asked by noel_envode 2 weeks ago

Last reply by Denys 2 weeks ago

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (read more)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Asked by nickada1 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox Update Stops After a “Challan” Popup — How Do I Fix This?

I’m facing a strange issue after the recent Firefox update. Whenever I try to install or update Firefox to the latest version, the process stops midway and a small popup … (read more)

I’m facing a strange issue after the recent Firefox update. Whenever I try to install or update Firefox to the latest version, the process stops midway and a small popup appears related to a “challan notification” from a website I recently visited.

After this popup appears:

The installation freezes

Automatic updates fail

Firefox sometimes restarts but remains on the old version

No error code is shown, just the interrupted update process

I have already tried:

Clearing cache & cookies

Restarting Firefox

Safe Mode

Reinstalling Firefox manually

Checking firewall/antivirus settings

But the problem still occurs.

I want to confirm:

Is any website notification (like a challan reminder or traffic-alert site) capable of interrupting Firefox updates?

Does Firefox block updates if a previous session was not closed properly due to such popups?

What is the correct method to force a clean update without affecting my browsing data?

Please guide me on how to fix this issue. Thank you!

Asked by watraders909 3 weeks ago

Firefox forcing daily restarts to "update" then making me create a new profile.

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Fi… (read more)

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Firefox and need to create a new profile to avoid corrupting my data. Daily, sometimes twice a day I have to go in and switch profiles back to the profile that has all of my book marks. Every computer in our office has this issue now. One of them deleted a profile without prompting, and it is not even in the appdata folder with "deleteme" in front of it. It is just gone. The last update had tabs crash daily. Is there any hope of stopping the second broken update in a row from wasting my time fixing it every day?

Asked by d h 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox Updates loose dictonary

Less a question, more a statement. On most updates (every? I don't know) I loose my dictionaries and the spellchecking does no longer work. Also, after an update the bro… (read more)

Less a question, more a statement. On most updates (every? I don't know) I loose my dictionaries and the spellchecking does no longer work.

Also, after an update the browser just ... dies. I mean it still works but it is if I would have no internet. Usually some tabs die before the others.

So yeah, this little rant hopefully opens a ticket and you guys can check if others have the same problem.

Also if you are wondering why nobody is upgrading. Yeah, that is the reason. I try to delay it as much as possible.

Asked by Keine Angabe 3 weeks ago

Firefox update

Several weeks ago, Mozilla completely reset my Firefox. Removed my addons, reset my settings in about config. I had previously changed a lot of things, specifically st… (read more)

Several weeks ago, Mozilla completely reset my Firefox. Removed my addons, reset my settings in about

config. I had previously changed a lot of things, specifically stopped all videos and things moving on my page. I searched the net, and changed a few things, but I still have things moving on my pages. Thanks, Mozilla, Brave is looking better everyday. Win7 115.30 oesr I am not happy. How do I send a message right to Mozilla, Hidden and impossible.

Asked by toolman1 3 weeks ago