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  • Archived

Windows 10 update 3201845 removes extensions

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remaine… (read more)

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remained. The old profile directory still existed, but was almost empty.

Asked by Gyroglm 4 years ago

Last reply by FredMcD 4 years ago

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I am the admin for my computer yet Firefox says i don't rights to update.

Hi.. the computer is mine and i am admin yet when there are updates to be installed i'm told by FF the updates are available but i don't have the right to update and i ne… (read more)

Hi.. the computer is mine and i am admin yet when there are updates to be installed i'm told by FF the updates are available but i don't have the right to update and i need to ask the administrator. I have it on auto update setting but have to do it manually due to lack of authority. Really don't know what i can do. I have 3 computers and think i have seen this message on 2 of them. I have given admin rights to my son but i would expect on my login that FF should recognise my rights as admin. As far as i recall the computer i'm sending this message on is ok... Thanks....

Asked by Riley103 5 years ago

Last reply by Riley103 5 years ago

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update firefox with deepfreeze installed

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch f… (read more)

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch file i can use that will work to update Firefox. Public Computers have Windows 7 and Windows 10 installed though I am working on updating the Operating systems to Windows 10. All are 64bit versions. Thanks

Asked by BillCoffey 2 years ago

Last reply by user633449 2 years ago

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  • Archived

Firefox Update Glitch

Firefox 63.0.3 Windows 7 Home Premium When I opened Firefox this morning, it stated that there was a new version available so I clicked the box. The browser closed, it we… (read more)

Firefox 63.0.3 Windows 7 Home Premium

When I opened Firefox this morning, it stated that there was a new version available so I clicked the box.

The browser closed, it went through the motions, and reopened the browser.

I checked the version and it still showed 63.0.3, with the option to update, so I rebooted the computer, reopened the browser, and it still shows 63.0.3 with the option to update.

I am sure that others have already posted about this but what is the fix?

Asked by Buddy2014 2 years ago

Answered by Buddy2014 2 years ago

  • Archived

Disable Update Version 55

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Win… (read more)

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Windows 10 home & when I start firefox I am prompted as to if I want to allow the updater to make changes to my computer.

Any ideas?

Asked by Edward Norton 3 years ago

Last reply by user633449 3 years ago

  • Solved
  • Archived

XML error after updating

Hello, so I was doing something and then it started lagging. I closed Firefox and when I pressed it again it wouldn't start. It updated then it stopped working. I restart… (read more)

Hello, so I was doing something and then it started lagging. I closed Firefox and when I pressed it again it wouldn't start. It updated then it stopped working. I restarted my PC, clicked many times on Firefox logo and it wouldn't start. I got an error message in the top left corner that appeared for a milisecond. I took a video of it with my phone so I could read what was wrote there. It said "XML analysis error:entity undefined. Location:chrome://browser/content/browse Line number 53, column 1. (Sorry if it ain't the exact words, im translating because my Firefox is in french). There was also <windows id-"main-window"> under it. Don't tell me to open Firefox in safe mode, because that doesn't work either. When I hold shift, nothing happens. It doesn't ask me to go to safe mode. How do I fix this? Thanks

Asked by Alexis3335 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Update option is checked but FF will no automatically update and keeps asking to download newer version.

Using 68.0.2 in Debian 9.4 Stretch. Originally FF 68.0.2 was installed in my Downloads directory but I moved it to /opt and is still working fine. Since the release of ve… (read more)

Using 68.0.2 in Debian 9.4 Stretch. Originally FF 68.0.2 was installed in my Downloads directory but I moved it to /opt and is still working fine. Since the release of version 69 it has been pestering me asking for an update, even that the automatic update option is checked on. Downloaded 69.0 and again moved to it to /opt. Renamed the 68.0.2 from firefox to firefox 68 and tried to run 69 but it will not respond. Any ideas on how to solve this issue? Thanks.

Asked by topocalc 2 years ago

Answered by cor-el 2 years ago

  • Archived

enable automatic updates not showing shockwave flash

hi when i click on more under shockwave flash add on it doesn't show automatic updates to either set to default, turn on or turn off but it shows up on other add ones how… (read more)

hi when i click on more under shockwave flash add on it doesn't show automatic updates to either set to default, turn on or turn off but it shows up on other add ones how do i get this to show up as i keep having to update shockwave flash manually and i just want it to update automatically thanks

Asked by alexhob123 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Schedule Firefox Update

Hi, We run a Remote Desktop Farm of 12 hosts. Is it possible to have Firefox being scheduled to automatically update once a week on a specified time? Thx. Ramon … (read more)

Hi,

We run a Remote Desktop Farm of 12 hosts. Is it possible to have Firefox being scheduled to automatically update once a week on a specified time?

Thx.

Ramon

Asked by ramonniese 3 years ago

Last reply by FFus3r 3 years ago

  • Archived

Has bookmark file compression changed in Firefox quantum?

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager… (read more)

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager, for an earlier Quantum version Fx 60.x esr..

Then copied several of MOST recent days of bookmark backups (.jsonlz4 files) from the PRE-Quantum profile into the new Quantum profile above, that has only been used with Fx Quantum versions. Note: Some of the jsonlz4 files were copy & pasted from old legacy to new quantum profile; after that, Quantum backups were automatically created (so should be compressed?).

Are there easier ways than I know about, to quickly tell if 2 bookmarks files contain *approximately* the same number of non-corrupted bookmarks - in a human readable way, or file comparison (in Linux) that creates a list of elements found only in one file?

Is there a way (say, convert to a spreadsheet or CSV, etc, to find all differences in specific column, or something  similar?

I'm not so sure something didn't go wrong, moving bookmarks from a Legacy profile to Quantum profile.

The places.sqlite files are IDENTICAL size in both the old legacy profile vs. new Quantum profile. That's a little odd, as exporting to html - the most recent bookmark files of legacy & quantum profiles and comparing them, the legacy bookmarks.html files have a LOT more lines (~ 3000 more lines- "line numbers", in text a editor ). Graphics / icons count as one line, so larger icons or higher resolution doesn't explain a much larger # of LINES in the legacy html file . Maybe that's if bookmarks in places.sqlite don't contain descriptions - ever.

The automatically backed up Legacy bookmarks*.jsonlz4 are considerably larger than the equivalent Quantum automatic backups. The files I'm comparing should have nearly the same bookmarks. No significant additions or deletions of bookmarks were made to either Legacy or Quantum bookmarks, so that's probably not the size difference.

Mozilla said? they wouldn't SHOW bookmark descriptions starting in Fx 62 (that's now), BUT WOULDN'T REMOVE the descriptions DATA from bookmark files until a LATER Fx version, so Ghacks.net says.

Comparing the exported bookmarks from Legacy & Quanum profiles, seems clear the Quantum HTML files do not contain any descriptions. Quantum bookmarks*.jsonlz4 files are ~ *35% smaller than Legacy files (that should contain the same set of bookmarks.

I'd guess that either Mozilla removed descriptions sooner than promised, or moving Legacy bookmark files to Quantum profiles removes descriptions, intended or not.

Asked by Joebt 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

why does firefox not recognise & update plugins google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; google update v 1.3.27.5 and service manager

Mozilla firefox doesnt seem to recognise & update some plugins which i would have thought were common? google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; g… (read more)

Mozilla firefox doesnt seem to recognise & update some plugins which i would have thought were common? google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; google update v 1.3.27.5 and service manager. Any comments or advice on these?

Asked by Alanok 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Unable to change update settings

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: im… (read more)

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: improved security)" does not persist after closing and re-opening the browser.

Asked by lazybones 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Words With Friends, Tiles Layered And Leaving Tile Shadows

Hi again. I emailed last week about this problem regarding Words With Friends. I couldn't do a screen shot because it would clear up when I tried to open the snipping too… (read more)

Hi again. I emailed last week about this problem regarding Words With Friends. I couldn't do a screen shot because it would clear up when I tried to open the snipping tool to do so or hit "play" on the game. I took a shot of my screen with my cell camera, so as good as I could get it. This gets really bad if you play long words to where they are stacked on top of each other to where you can't read them, larger tile under smaller same tile on top. This never did this before the upgrade so it has to be Firefox. Zynga Support for Words With Friends says that it's not them. The game doesn't do this on Chrome, so that leaves the problem with Firefox. I hope this can be resolved because I detest Chrome. Thanks.

Asked by queenpinnana 5 years ago

Last reply by queenpinnana 5 years ago

  • Solved
  • Archived

How can I prevent Firefox upgrading(!) to ver 57 in November 2017?

Many of my legacy Add-ins are invaluable in my text correction work as a volunteeer on the Australian Newspaper site TROVE. I must not allow FF to upggrade to 57. HOW DO … (read more)

Many of my legacy Add-ins are invaluable in my text correction work as a volunteeer on the Australian Newspaper site TROVE.

I must not allow FF to upggrade to 57.

HOW DO I DO THIS, PLEASE?

Asked by jackh48 4 years ago

Answered by jscher2000 4 years ago

  • Archived

Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (read more)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 7 months ago

Last reply by pcguy 7 months ago

  • Archived

How do I stop automatic downloads? Settings does not do it.

Apart from switching to Chrome, how can I stop automatic downloads? I don't want the latest Firefox. I am happy with 56. Please don't tell me it "contains vulnerabilities… (read more)

Apart from switching to Chrome, how can I stop automatic downloads? I don't want the latest Firefox. I am happy with 56. Please don't tell me it "contains vulnerabilities and exploits...etc" as so does 59 which you will fix with 60 which will also contain them which you will fix with 61 etc. I hate the latest one because it is so slow - it pauses 5 seconds with each scroll movement. Firefox 56 and Chrome work fine so it's not the computer. I am sick of reloading 56. What about having a proper Do Not Initiate Downloads system? Is it so hard? You are certainly pushing me into Chrome, which I don't like much.

Asked by erussell 3 years ago

Last reply by erussell 3 years ago

  • Archived

How do you disable the 'do you want to upgrade' question

I am running on a linux machine, with firefox installed in /opt (ie, not writable by the common user). How do I disable the constant 'do you want to upgrade' question t… (read more)

I am running on a linux machine, with firefox installed in /opt (ie, not writable by the common user). How do I disable the constant 'do you want to upgrade' question that shows up (seemingly) every time I turn my head? I CANT upgrade it, I dont have permissions. It is almost (and getting closer all the time) enough to cause me to go back to chrome.

Asked by jim-fitz 3 years ago

Last reply by cor-el 3 years ago