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  • Archived

this version of firefox requires microsoft windows 7 x64 or newer

Hi, When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm instal… (read more)

Hi,

When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm installing it on a Win 7 64-bit environment and the firefox installer file is also 64-bit. I have verified the minimum system requirements for firefox installation and it meets the criteria. But still it doesn't allow me to install and gives the said prompt.

Tried various install files and no luck. When I try download it is the stub installer file that is available for latest versions. Refer the screenshot of the error.

Asked by vdas 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Disable Update Version 55

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Win… (read more)

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Windows 10 home & when I start firefox I am prompted as to if I want to allow the updater to make changes to my computer.

Any ideas?

Asked by Edward Norton 3 years ago

Last reply by user633449 3 years ago

  • Archived

update firefox with deepfreeze installed

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch f… (read more)

I have 90 public computers that are frozen and will not keep Firefox updates once they are frozen. I can use a batch file to update Firefox. Does anyone know of a Batch file i can use that will work to update Firefox. Public Computers have Windows 7 and Windows 10 installed though I am working on updating the Operating systems to Windows 10. All are 64bit versions. Thanks

Asked by BillCoffey 2 years ago

Last reply by user633449 2 years ago

  • Archived

enable automatic updates not showing shockwave flash

hi when i click on more under shockwave flash add on it doesn't show automatic updates to either set to default, turn on or turn off but it shows up on other add ones how… (read more)

hi when i click on more under shockwave flash add on it doesn't show automatic updates to either set to default, turn on or turn off but it shows up on other add ones how do i get this to show up as i keep having to update shockwave flash manually and i just want it to update automatically thanks

Asked by alexhob123 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Windows 10 update 3201845 removes extensions

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remaine… (read more)

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remained. The old profile directory still existed, but was almost empty.

Asked by Gyroglm 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How do you disable the 'do you want to upgrade' question

I am running on a linux machine, with firefox installed in /opt (ie, not writable by the common user). How do I disable the constant 'do you want to upgrade' question t… (read more)

I am running on a linux machine, with firefox installed in /opt (ie, not writable by the common user). How do I disable the constant 'do you want to upgrade' question that shows up (seemingly) every time I turn my head? I CANT upgrade it, I dont have permissions. It is almost (and getting closer all the time) enough to cause me to go back to chrome.

Asked by jim-fitz 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Schedule Firefox Update

Hi, We run a Remote Desktop Farm of 12 hosts. Is it possible to have Firefox being scheduled to automatically update once a week on a specified time? Thx. Ramon … (read more)

Hi,

We run a Remote Desktop Farm of 12 hosts. Is it possible to have Firefox being scheduled to automatically update once a week on a specified time?

Thx.

Ramon

Asked by ramonniese 3 years ago

Last reply by FFus3r 3 years ago

  • Archived

why does firefox not recognise & update plugins google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; google update v 1.3.27.5 and service manager

Mozilla firefox doesnt seem to recognise & update some plugins which i would have thought were common? google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; g… (read more)

Mozilla firefox doesnt seem to recognise & update some plugins which i would have thought were common? google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; google update v 1.3.27.5 and service manager. Any comments or advice on these?

Asked by Alanok 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Unable to change update settings

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: im… (read more)

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: improved security)" does not persist after closing and re-opening the browser.

Asked by lazybones 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I uninstall an update that will be installed on restart?

I just refreshed Firefox after a crash when things stopped working and it took me a day to get everything back to how it was before. I use an older version because some t… (read more)

I just refreshed Firefox after a crash when things stopped working and it took me a day to get everything back to how it was before. I use an older version because some things in a newer version do not work well with my older OS or with me.... But stupid me forgot to check that Firefox does not install updates for newer versions. So when I will restart, I'm upgraded to a newer version that I do not want to be installed. Is there a way to simply remove these pending updates without the need to restart and then uninstall and reinstall the older version - and having to go through re-tweaking once more?

Asked by Muze 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefix updates=many resets

After every update I have to re setup my setting/homepage/how it works & Visual shopper popups I can not remove = me done with Firefox. Most time my add ons do not wo… (read more)

After every update I have to re setup my setting/homepage/how it works & Visual shopper popups I can not remove = me done with Firefox. Most time my add ons do not work with new version. All this + the large memory allocation Firefox needs does not make it worth my time. I was going to use Firefox on my phone & laptop OS, not now!

Asked by stupify75 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Has bookmark file compression changed in Firefox quantum?

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager… (read more)

In Linux Mint 18.1, Firefox 62.0.2_64, I installed (extracted) Fx to /opt, in its own new directory (/opt/firefox). Earlier, I created a new profile using profile manager, for an earlier Quantum version Fx 60.x esr..

Then copied several of MOST recent days of bookmark backups (.jsonlz4 files) from the PRE-Quantum profile into the new Quantum profile above, that has only been used with Fx Quantum versions. Note: Some of the jsonlz4 files were copy & pasted from old legacy to new quantum profile; after that, Quantum backups were automatically created (so should be compressed?).

Are there easier ways than I know about, to quickly tell if 2 bookmarks files contain *approximately* the same number of non-corrupted bookmarks - in a human readable way, or file comparison (in Linux) that creates a list of elements found only in one file?

Is there a way (say, convert to a spreadsheet or CSV, etc, to find all differences in specific column, or something  similar?

I'm not so sure something didn't go wrong, moving bookmarks from a Legacy profile to Quantum profile.

The places.sqlite files are IDENTICAL size in both the old legacy profile vs. new Quantum profile. That's a little odd, as exporting to html - the most recent bookmark files of legacy & quantum profiles and comparing them, the legacy bookmarks.html files have a LOT more lines (~ 3000 more lines- "line numbers", in text a editor ). Graphics / icons count as one line, so larger icons or higher resolution doesn't explain a much larger # of LINES in the legacy html file . Maybe that's if bookmarks in places.sqlite don't contain descriptions - ever.

The automatically backed up Legacy bookmarks*.jsonlz4 are considerably larger than the equivalent Quantum automatic backups. The files I'm comparing should have nearly the same bookmarks. No significant additions or deletions of bookmarks were made to either Legacy or Quantum bookmarks, so that's probably not the size difference.

Mozilla said? they wouldn't SHOW bookmark descriptions starting in Fx 62 (that's now), BUT WOULDN'T REMOVE the descriptions DATA from bookmark files until a LATER Fx version, so Ghacks.net says.

Comparing the exported bookmarks from Legacy & Quanum profiles, seems clear the Quantum HTML files do not contain any descriptions. Quantum bookmarks*.jsonlz4 files are ~ *35% smaller than Legacy files (that should contain the same set of bookmarks.

I'd guess that either Mozilla removed descriptions sooner than promised, or moving Legacy bookmark files to Quantum profiles removes descriptions, intended or not.

Asked by Joebt 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Latest update won’t install

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manu… (read more)

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manually, it’s still not updated and the process repeats itself.

If it helps, I’m using Windows 10. (I’ve already tried clearing my cache.)

Asked by Audrey1981 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Programatically Get the Latest Version Number of Firefox

How can I parse the version number of Firefox programatically. So, I don't have to visit the page every time. All I would have to do is run the script, and it will give … (read more)

How can I parse the version number of Firefox programatically.

So, I don't have to visit the page every time. All I would have to do is run the script, and it will give me the latest version.

http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/latest/update/win32/en-US/

The file will always have ".complete.mar" in it. It's the only file with the word "complete" under this directory. How can I parse the version "40.0.2" from it.

Asked by SAI157 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How to stop firefox ESR 52 from autoupdating?

NOTE: This forum is quite bogus as it doesn't allow me to register just to reply to existing threads. So now you get yet another question for this topic that you're dodgi… (read more)

NOTE: This forum is quite bogus as it doesn't allow me to register just to reply to existing threads. So now you get yet another question for this topic that you're dodging all time, mozilla. Why are you behaving LAME like the rest of the internet? Now the actual issue. I am using Firefox 52 ESR due to the horrible npapi plugin for java. I am completely aware of all the security issues and so are my users. We are waiting for the developers to use something else than java. I run a Linux environment and I cannot run either Explorer or Safari. Recently Firefox ESR 52 started updating for no reason, even with updater disabled.

I resolved by removing the updater binary and the updater.ini files in the Firefox ESR distribution. At least it seems it's not doing it automatically anymore. We will see how it works, since developers are behaving like apple developers in this forum, instead of disclosing technology they hide it. That S U C K S! Regards, bjaast (Florido Paganelli)

Asked by bjaast 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

loosing login data with updates

With the new version updates, firefox is resetting/ deleting all my login information. It is so annoying. Anyone has experienced the same? How to resolve the issue? I am … (read more)

With the new version updates, firefox is resetting/ deleting all my login information. It is so annoying. Anyone has experienced the same? How to resolve the issue? I am not doing anything, not deleting any cookies, history and so on.

Asked by newg1987 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I cannot update to 37.0.1.

The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I curr… (read more)

The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I currently have Firefox version 36.0.1. I've never before had problems updating to newer versions. My operating system is windows 7.

Plugins: I get contradictory messages about Adobe Reader. One says it is vulnerable and has been disabled; another says it is up to date. My only active plugins are Shockwave Flash 17.0.0.134 and QuickTime Plug-in 7.7.5. Several other plugins are disabled such as OpenH264 Video Codec provided by Cisco Systems, Inc, whatever the hell it is.

Asked by Ward24019 6 years ago

Last reply by James 6 years ago

  • Archived

Stop auto update!

I absolutely *must* use an older version of FF, and regardless of how many times I install 52.9.0 and click off the auto update feature, it auto updates! Seriously annoyi… (read more)

I absolutely *must* use an older version of FF, and regardless of how many times I install 52.9.0 and click off the auto update feature, it auto updates! Seriously annoying. If you turn off the auto update, it should do just that. I have tried every troubleshooting trick in the book, yet this continues to be a hassle.

Asked by LDVINC 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

Since installing the last round of Windows updates on 3/10/2015 Firefox freezes up my computer and the only thing I can do is to reboot.

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. I… (read more)

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. It is Windows 8.1 and Firefox 36.0.1.

Asked by mdutch1 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Please stop releasing time-wasting updates so often

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore. It's bad enough there are so many updates, and it's bad enough that we … (read more)

I love Firefox but updates are becoming annoying to the point of me not wanting to use it anymore.

It's bad enough there are so many updates, and it's bad enough that we have to mess about with CSS to customize Firefox, but having to redo the hard-gained custom CSS regularly leaves me speechless.

The CSS may be obvious to you folks, but for anyone not knowing the browser structure it's a time-consuming nightmare.

Rather than coming up with fancy new features a lot of people may not need anyway, please first make it more usable by adding options for features such as the tabs position and adjust the CSS behind the scenes.

Asked by RickB12 2 years ago

Last reply by FredMcD 2 years ago