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Since upgrade to 43.0.3 no certifcates work unless I back date system to 12/2015

Since the beginning of the year none of the sites I visit that require a certificate work. If I back date my system to say 12/23/2015 they work fine. I don't seem to ha… (read more)

Since the beginning of the year none of the sites I visit that require a certificate work. If I back date my system to say 12/23/2015 they work fine. I don't seem to have this issue with Internet Explorer. I'm not sure if this is a date issue or and issue with version 43.0.3 which I installed on 1/2/ 2016. Help!

Asked by SchuylerFarms 4 years ago

Answered by SchuylerFarms 4 years ago

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Receiving SEC_ERROR_UNKNOWN_ISSUER on all sites because of which I am unable to access anything

The issue is with my firefox installed on my dell inspiron, working on windows 8.1. I am unable to access any site, even the google home page does not open and displays "… (read more)

The issue is with my firefox installed on my dell inspiron, working on windows 8.1. I am unable to access any site, even the google home page does not open and displays "Insecure connection" with error code: SEC_ERROR_UNKNOWN_ISSUER. I am writing to you from my computer but the problem is with firefox installed on my dell inspiron. I tried to download some malware scanners mentioned on the mozilla support site but I'm unable to load any site on the laptop.

Asked by NidhiS 4 years ago

Last reply by jscher2000 4 years ago

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Why does firefox block Paypal when buying online?

When I attempt to buy a product online using Paypal I get an Untrusted Connection message. If I open Safe Money and perform the transaction from there, I do not have a … (read more)

When I attempt to buy a product online using Paypal I get an Untrusted Connection message. If I open Safe Money and perform the transaction from there, I do not have a problem. This was not a problem with earlier versions of Firefox.

Message text. "This Connection is Untrusted You have asked Firefox to connect securely to www.paypal.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."

Asked by teapot2 4 years ago

Last reply by FredMcD 4 years ago

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untrusted connection

I have tried to follow all the support pages presented on this topic, but to no avail. I have uninstalled Firefox and downloaded a fresh copy, but that did not help eith… (read more)

I have tried to follow all the support pages presented on this topic, but to no avail. I have uninstalled Firefox and downloaded a fresh copy, but that did not help either. Maybe there must be some file left behind which is affecting the new copy, but I can not find it.

I have never had this problem before. It is effecting sites like Google, etc.

So basically all https sites are untrusted connections

I need a fix or I will be forced to stop using my favourite browser.

Asked by nedkelly47 5 years ago

Last reply by cor-el 4 years ago

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I keep getting "This Connection is Untrusted" for multiple sites. I thought it was kaspersky. removed it. and problem still happens

I keep getting the error: This Connection is Untrusted I thought it was kaspersky, removed it, and problem still occurs. I've tried clearing all history, but problem stil… (read more)

I keep getting the error: This Connection is Untrusted I thought it was kaspersky, removed it, and problem still occurs. I've tried clearing all history, but problem still happens. I happens on multiple sites. not just one. Any suggestions or things to check for? I have also tried the refresh firefox option. once I get this error, I try a few time clearing history. then have to restart the computer. it works sometimes.

Asked by MonkeyB 4 years ago

Last reply by FredMcD 4 years ago

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i ccan't access to my varsity website due to maleware problem, what can i do to solve this problem ?

i have applied Troubleshooting of firefox to fix this problem and it works. But after meanwhile it remains same as shown in the screenshot and this website is on firefox … (read more)

i have applied Troubleshooting of firefox to fix this problem and it works. But after meanwhile it remains same as shown in the screenshot and this website is on firefox based and i can't access to my varsity account and thats so pathetic for me

Asked by shuvraw 4 years ago

Last reply by cor-el 4 years ago

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i want to download vedios from unsipported sites ,which are not supported how can i donwload from there ??

i want download by (vedio download helper )from firefox ,but it said that you can download only from trusted sites but i dont know how trust and support sites from intern… (read more)

i want download by (vedio download helper )from firefox ,but it said that you can download only from trusted sites but i dont know how trust and support sites from internet ,please it is very necessary to me ,with my pleasure ....thanks a lot firefox

Asked by aliahmed17 4 years ago

Last reply by FredMcD 4 years ago

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Firefox considers Add-ons link and all links untrusted

Firefox considers Add-ons link and all links untrusted. I can't even connect to disable add-ons. I reinstalled firefox and it was working then it stopped all my connect… (read more)

Firefox considers Add-ons link and all links untrusted. I can't even connect to disable add-ons. I reinstalled firefox and it was working then it stopped all my connections as untrusted. Guys, you have a problem here. I'm not the only one. Is this a Firefox/Lastpass issue?

Asked by edspyhill09 4 years ago

Last reply by edspyhill09 4 years ago

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This Connection is Untrusted

Hi, I have a brand new system running Windows 10. I have restored my Firefox settings from my old system with Mozbackup. Now, whenever I do anything Google related I get … (read more)

Hi,

I have a brand new system running Windows 10. I have restored my Firefox settings from my old system with Mozbackup. Now, whenever I do anything Google related I get this message "This Connection is Untrusted" If I use another search engine, everything works fine, as long as I don't want to go to a Google site!

Asked by Robbob 4 years ago

Last reply by FredMcD 4 years ago

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"Untrusted Site" pop ups won't let me into some sites

Mozilla. I have a Windows 7 desk top 64 bit computer. Since installing both as 32 bit and 64 bit Firefox these past two days, It has become impossible to access some si… (read more)

Mozilla. I have a Windows 7 desk top 64 bit computer. Since installing both as 32 bit and 64 bit Firefox these past two days, It has become impossible to access some sites including my blog on blogger (www.limesstones.blogspot.com) and the Familysearch.org website. I am sharing here just one image.

I did the following that did not change anything:

"KB Solution ID: KB3126 |Document ID: 14085|Last Revised: December 11, 2015":  " http://support.eset.com/kb3126/?viewlocale=en_US ".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I do have ESETNOD32 antivirus on my computer. I have no idea what other websites that I can't access as I've been 'stuck' just trying to get these two to open up for 3 days now. I recently changed from a Windows XP computer where I had no problems at all like this using Firefox.

So, if anyone has any idea what else I can do, please let me know. Thank you. Screen prints are below. I added the certificate for Familysearch.org and how it looks like screen with the big white background and is not operational as a website.

Asked by LindaEllis 4 years ago

Last reply by cor-el 4 years ago

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Add Exception for Hardware Appliance Not Working on 37.0.1

Before I upgraded to v37.0.1 in the last week I was using v31. I used v31 to connect to a EMC VNX5400. The connection to the appliance is a secure connection and when I b… (read more)

Before I upgraded to v37.0.1 in the last week I was using v31. I used v31 to connect to a EMC VNX5400. The connection to the appliance is a secure connection and when I browsed to the appliance the very first time (many moons ago) I had to add an exception. No biggy. Upgrading over the years it has never been necessary to add an exception again, because I just upgrade FF.

However, after the upgrade to v37.0.1, I browsed to my appliance like always but was confronted with the "This Connection is Untrusted" dialog. Which wouldn't be a problem except, when I click on the "Add Exception" nothing happens.

I have deleted the existing certificate, which was still there by the way, from the certificate store in Options->Advanced->Security.

Manually trying to add the exception also doesn't work. I attach a screenshot of this.

Any ideas why FF is behaving in this way?

Asked by andre.kruger 5 years ago

Last reply by guigs 5 years ago

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untrusted connection! (On Google)

Locking duplicate thread.Please continue here: [/questions/1091977] When I search for something on Google using the search bar it says Untrusted Connection, and it doesn… (read more)

Locking duplicate thread.
Please continue here: [/questions/1091977]

When I search for something on Google using the search bar it says Untrusted Connection, and it doesn't let me "Understand the Risks" and go through. I'm able to get to Google.com but when I search for something it comes up glitched looking (Shows the old Google Logo, etc.) it doesn't let me use the features such as Images, News, Search tools. It automatically goes to Untrusted connection.

Also when I go to Google.com it says Not Secure Connection.

Asked by LMAO 4 years ago

Last reply by FredMcD 4 years ago

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Getting "secure connection failed", but site says there's nothing wrong at their end, the troubleshoot didn't help, what next?

I'm trying to use name.com but getting "secure connection failed", I contacted them regarding the TLS mechanism mentioned in the troubleshoot but they said there's nothin… (read more)

I'm trying to use name.com but getting "secure connection failed", I contacted them regarding the TLS mechanism mentioned in the troubleshoot but they said there's nothing wrong. I still can't access the site or find solution. I've cleared my browser cache and cookies, and checked the site security, which says it's not secure and that I haven't granted any special permissions. So I tried to do that, but there were no permission options, (I found these instructions in the forum: "the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu" <--- not there, see attached pic). Any further instruction would be most welcome and appreciated. Thanks Julie

Asked by julesr10 4 years ago

Last reply by julesr10 4 years ago

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Firefox just started blocking nearly all websites, including the mozilla support website, as untrusted.

Firefox just started blocking nearly all websites, including the Firefox website, as untrusted. It won't let me add any websites to the trusted locations. I went to the… (read more)

Firefox just started blocking nearly all websites, including the Firefox website, as untrusted. It won't let me add any websites to the trusted locations. I went to the Mozilla support website through Explorer and tried the fix (delete the cert8.db file and restart Firefox)but it did not work. I tried disabling ESET and restarting Firefox but that didn't work. I refreshed Firefox but that didn't work. All of my favorites work fine from Explorer. Right now Firefox is useless for me.

Asked by jwalsh369 4 years ago

Last reply by jwalsh369 4 years ago

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hates problem

I installed the httpseverywhere add-on. I don't know if it has anything to do with the problem I am having but every time I try to access a page nearly all pages but not … (read more)

I installed the httpseverywhere add-on. I don't know if it has anything to do with the problem I am having but every time I try to access a page nearly all pages but not quite all I get a warning instead of what I am looking for. The warning reads This Connection is Untrusted You have asked Firefox to connect securely to... (some URL (the one on my screen now is "add-ons.mozilla.org")), but we can't confirm that your connection is secure.... The goes on with explanation of why this could be as well as what I should do about it. It then gives me a button that reads "Get me out of here" and a link "Technical Details" I have tried everything including resetting Firefox to its original settings, reinstalling Firefox, uninstalling and reinstalling Firefox. The computer is a Dell Latitude, I just upgraded it to Windows 10 and installed Firefox. Do I need to revert to Windows 7.1? How can I get my favorite Web browser back to usability?

Asked by TingisBob 4 years ago

Last reply by cor-el 4 years ago

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My website has a "Secure Connection Failed... (Error code: ssl_error_handshake_failure_alert) " error

I have a website that is secured with TLS. I can access it via IE and Chrome, without trouble. I need it to be accessible with Firefox also... so as to have all browser … (read more)

I have a website that is secured with TLS. I can access it via IE and Chrome, without trouble. I need it to be accessible with Firefox also... so as to have all browser choices represented. Site: https://368mibn.com/gallery

The main site https://368mibn.com is accessible via firefox, but the /gallery portion uses smart card authentication.

I have included an image of https://www.ssllabs.com/ssltest/analyze.html?d=368mibn.com which gives my site an A+ rating.

I cannot figure out what the problem is.

Any ideas would be appreciated.

subcan

Asked by subcan 4 years ago

Last reply by FredMcD 4 years ago

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Unable to use google

After updating firefox I no longer can access Google. I am constantly told that the network is untrusted and that it has an invalid security certificate. How can I fix th… (read more)

After updating firefox I no longer can access Google. I am constantly told that the network is untrusted and that it has an invalid security certificate. How can I fix this?

Asked by cfitzzy 4 years ago

Last reply by cor-el 4 years ago

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How can I get the usajobs.gov website to open with the latest version of firefox?

i just updated to the latest version of firefox, now it will not let me use the usajobs.gov website. it keeps saying that it is untrusted, and since it uses https, it ca… (read more)

i just updated to the latest version of firefox, now it will not let me use the usajobs.gov website. it keeps saying that it is untrusted, and since it uses https, it can not have an exception so i can not continue to the page. It also says that the site is not presenting trusted identification. i need to check my job applications, and search for jobs. this needs to be fixed asap. it does allow my to go to the home page, but when i try to log in, the message pops up.

Asked by drjoshuamc 5 years ago

Last reply by FredMcD 5 years ago

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Can't connet to YouTube - "Connection is Untrusted"

When I try to connect my granddaughter's laptop to YouTube, Firefox says, "This Connection is Untrusted." It won't let me continue because it says YouTube uses HTTP Stri… (read more)

When I try to connect my granddaughter's laptop to YouTube, Firefox says, "This Connection is Untrusted." It won't let me continue because it says YouTube uses HTTP Strict Transport Security. I have no problems with any other websites.

The error code is sec_error_unknown_issuer

The laptop uses Windows 10, which I despise, and is an HP Pavilion x2 11-h110nr.

Please help; YouTube is apparently vital to her continued existence.

Asked by WagTheDog 4 years ago

Last reply by cor-el 4 years ago

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Refresh on Firefox and deleted the Old File

I did a Refresh on Forefox and it stored an Old Folder on my desktop which I accidentally deleted and removed from the Trash. Now my Forefox won't open Google, Hotmail an… (read more)

I did a Refresh on Forefox and it stored an Old Folder on my desktop which I accidentally deleted and removed from the Trash.

Now my Forefox won't open Google, Hotmail and many other web pages saying that it is not a Trusted Sote and is missing certificates.

How can this be fixed?

Asked by TonyCotoia 4 years ago

Last reply by FredMcD 4 years ago