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Lack of customer support and disdain for users of Firefox

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their a… (read more)

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

Asked by ewdavie 1 month ago

Last reply by James 1 month ago

New management

If you switch to ai, what will you do when we all leave the browser? this is the only one without the parasite of ai generation, killing privacy as a whole and taking awa… (read more)

If you switch to ai, what will you do when we all leave the browser? this is the only one without the parasite of ai generation, killing privacy as a whole and taking away that human right all for millions of dollars you will never get back. Generative ai i truly believe is a net negative for the human race so please i beg you get this slop off the last browser that is sacred.

Asked by PrismaticIris 2 months ago

"Reporting community suppression and threats against Firefox advocacy."

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I wa… (read more)

"I am a dedicated open-source supporter who has helped 19 new users switch to Zorin OS and Firefox to ensure their privacy. Recently, on the official Zorin OS forum, I was silenced and threatened with a ban by a 'Community Leader' for defending Firefox's Gecko engine.

They accused me of 'advertising' and 'spamming' simply because I shared how many people I’ve converted to Firefox to show the impact of digital freedom. I am reporting this because it’s discouraging to see major Linux communities treat Firefox supporters as spammers. I hope Mozilla looks into how their advocates are being treated in other OS ecosystems."

Asked by senr24334 1 month ago

Last reply by Agent virtuel 1 month ago

Unhappy With New "AI Future" for Firefox

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowaday… (read more)

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowadays, and I think Firefox's lack of AI makes it a very appealing browser for users. This is because new AI technology annoys many people. As other browsers continue to incorperate more and more AI, this will increase Firefox's appeal for users who are annoyed with AI.

Overall, I think Firefox will be a much better browser if it does not incorperate AI. It will mean a lot to me if these concerns are taken into account. Thank you for all that you have done.

Sincerely, Eli Buikema

Asked by Eli Buikema 2 months ago

Last reply by oranoo99 2 months ago

  • Locked

We did not ask for AI in the browser

I know you can block it and opt out of the AI options in Firefox, but just wanted to voice my opinion. We did not ask for it, nor do we want or need it. The bubble's gonn… (read more)

I know you can block it and opt out of the AI options in Firefox, but just wanted to voice my opinion.

We did not ask for it, nor do we want or need it. The bubble's gonna pop soon and then we are stuck with these AI artifacts.

By default the AI options should be blocked/off/opt out. If we want to use it, we'll opt in ourselves.

Asked by Johann du Preez 1 week ago

Last reply by Denys 1 week ago

  • Locked

F.B Purity has disappeared from my toolbar.

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc… (read more)

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc. There have been an overwhelming abundance of ads sneaking into my feed. Should I re-install? Actually, I tried but nothing gets updated. Mostly, I have relied on F.B Purity probably 10+ years. And now I don't know how to revive it.

Asked by Elaine Corn 3 weeks ago

Last reply by Denys 3 weeks ago

  • Locked

Passwords going missing and not syncing from android phone

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction t… (read more)

My passwords have been randomly disappearing from my PC. My android has the passwords intact but it will not sync in either direction. I have followed every instruction that I can find with no success.

On a couple of occasions, a successful sync has happened randomly a couple of days later.

On this occasion no syncing so far. (two days)

I am feeling that Firefox is becoming somewhat unstable, which is a shame as I have been using the browser since Noah was a lad.

Any ideas?

Asked by john.rovcom 1 week ago

Last reply by Denys 1 week ago

  • Solved

AI chatbot panel session resets every time when panel is closed.

This is the most annoying behavior. For the most time I would like to use panel once or twice a day to ask some question to continue on conversation in some chat but when… (read more)

This is the most annoying behavior. For the most time I would like to use panel once or twice a day to ask some question to continue on conversation in some chat but whenever I close the AI chat-bot panel it resets its context and throws me onto the default page of the provider of my choosing. I have to click my way into the proper chat every time. Could a chat-bot panel keep its context or keep it session at the place where I left it?

Asked by iuooip 1 week ago

Answered by Denys 1 week ago

Creating CSV file without images and attachments

I periodically need to convert my sent Emails to CSV. I typically use the NG tool for this. The problem is that the output is partially jibberish (random symbols) which t… (read more)

I periodically need to convert my sent Emails to CSV. I typically use the NG tool for this. The problem is that the output is partially jibberish (random symbols) which takes a lot of space and is difficult to navigate. I suspect the problem is with the emails that have attachments or embedded images. I could be wrong, but I suspect that these attachments are sort of corrrupting the output file. (Not a true corruption; but inserting thousands of needless characters that renders the file very difficult to use.) I need a way to export the email without attachments or images; all I need is date, recipient, and body. I have Googled this used AI and have tried many methods, but nothing is working. The last attempt was to export as EML (messages and index), which did seem to save the emails without attachments/embeds. But then for some reason I could not import those messages back into Thunderbird. So I'm running in circles. Is there a simple way to create a CSV file that simply has date, recipient, message body (and possibly subject line), and excludes attachments and embedded images?

Asked by johnmkirby 2 months ago