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Feedback

I’ve been trying for 30 minutes to find how to just give Mozilla feedback. It’s intentional. These ghouls don’t want to hear how they are ruining our software

Asked by pzkn5yph8m 2 months ago

Last reply by jones.junk.filter 1 month ago

  • Locked

Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Asked by Shaun Rawlings 3 months ago

Last reply by Denys 3 months ago

Loading Amazon

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understandin… (read more)

Since I updated my computer to windows 11, I cannot load my amazon page. I've tried to load directly from menu bar, still NG. There must be a setting I'm not understanding

Asked by carpenterbob165 3 months ago

Last reply by Denys 3 months ago

  • Solved

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (read more)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Asked by La_Sombra 3 months ago

Answered by Denys 3 months ago

ai and firefox

I left chrome and chromium browsers for firefox when it got recommended to me because the main selling point was no AI and no unnecessary bloating functions that slowed i… (read more)

I left chrome and chromium browsers for firefox when it got recommended to me because the main selling point was no AI and no unnecessary bloating functions that slowed it down and that made searches accurate and reliable. Please, instead of trying to add more AI into it, work on removing what you've already implemented.

Asked by E D. R. 2 months ago

Last reply by Paul 2 months ago

Don't add more AI

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features"… (read more)

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features" as long as I was able to disable them immediately, which I did. Pushing for more will only alienate the users and make the overall user experience worse. I am tired of checking every second picture if it's AI generated. I am tired of seeing AI generated articles. I never read the AI summaries because who knows when they'll tell me to add glue to my pizza to make the cheese stick more. We already have studies that show generative AI affects an individual's capacity for thought. I have people in my life that are being affected by it. Firefox, being the only non-Chromium based browser, is basically a beacon of normalcy in all this bullshit. Don't mess up the trust of your community by stooping so low. If we wanted AI slop we would be using Google Chrome.

Asked by jk98 2 months ago

Last reply by Paul 2 months ago

NO AI IN MOZILLA! What can we do to prevent the AI slop?

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers p… (read more)

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers push. Everyone I know will stop using Mozilla browsers if they continue on in implementing AI.

I have spent so many hours deleting every sneaky file, disabling every program, having all firewalls block any AI. (I really do need to switch to Linux with the amount of time I spend on this lol...)

How do we contact the higher ups? If large numbers of users emailed/heck even wrote (making a point that we will delete our Mozilla accounts if AI happens) maybe it could help? Or a petition?

Asked by jessica.s.jung 2 months ago

Last reply by Paul 2 months ago

  • Solved

Pop up ads

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and… (read more)

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and restart my computer. This is very annoying and occurs on all installed browsers. Is there anything I can do about this annoying thing?

Asked by cmickler 2 months ago

Answered by TyDraniu 2 months ago

No More Ai

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a who… (read more)

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a whole, with it being one of the few non-chromium browser options, please dont join in the effort to force AI on everyone. At the very least it shouldnt take multiple options to disable AI in my browser. But at best I would love to see firefox development focused on performance rather than more AI bullshit that only CEO's want.

Asked by Lowri 2 months ago

Last reply by Paul 2 months ago

AI isn't necessery, it's a hindrance.

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with… (read more)

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with this browser without AI, adding more of it will simply ruin the experience completely. Many people use Firefox because they wish to avoid AI from the start, Firefox shines thanks to this and should openly express how it won't fall into the same trap. Don't let this become every other browser.

Asked by Nicky 2 months ago

Last reply by Paul 2 months ago

Increased AI integration will make me leave firefox

The recent news that Anthony Enzor-DeMeo is pushing for Firefox to integrate more AI. I have used Firefox as my primary browser for 20 years. In that time, I have consis… (read more)

The recent news that Anthony Enzor-DeMeo is pushing for Firefox to integrate more AI.

I have used Firefox as my primary browser for 20 years. In that time, I have consistently advocated for its use in private and public forums (albeit with very little reach), in large part because it is a browser that does what I want, works, and doesn't shove a bunch of crap I don't want in my face. I recently read Waterfox's statement making it clear that they aren't going to do this, and that's the first time in my entire adult life that I have considered switching browsers.

I was already upset that I had to go disable AI features which were, for some stupid reason, enabled by default in the most recent versions. I do not want this garbage. I know I'm not alone. It would be annoying but easily ignored if these AI features were produced as mozilla-designed plugins or extensions, but for a browser that cares about privacy and security, this move is frankly inexplicable.

Please change course. This is one of the few organizations I actually have some level of trust in; it would be nice if you didn't squander that over some fancy new toys that nobody asked for.

(And, frankly, if you're going to ask us to fill out a survey, not having a question about this big new change and movement from the company is an... interesting choice.)

Asked by BPC3 2 months ago

Last reply by Paul 2 months ago

  • Locked

Questions abou installation

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft … (read more)

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft blocks it or deforms it. During any update, Microsoft removes MusicBee and some other software not purchased from Microsoft store

Asked by jibekwe 3 months ago

Last reply by Denys 3 months ago

Don't add AI

Just wanted to add my voice and say that I'm seriously disappointed with the change in the company's stance regarding generative AI. I only started using firefox recently… (read more)

Just wanted to add my voice and say that I'm seriously disappointed with the change in the company's stance regarding generative AI. I only started using firefox recently, specifically because it doesn't shove AI slop down my throat, and of course that's already changing. The literal only consolation is that it sounds like I'll be able to turn it off in settings, but that isn't good enough. At this rate the enshittification of the entire internet is looking inevitable...

Asked by burtojax 2 months ago

Last reply by Paul 2 months ago