Firefox Support Forum

I'm in Ubuntu 22.04, logged in as user-me. I would like to open /home/user-other/path/to/index.html with firefox.

user-me is in the group user-other, and everything under /home/user-other has permission 755. I can open /home/user-other/path/to/index.html in the terminal without problem.

If I simply type /home/user-other/path/to/index.html in the address bar of firefox, it gives "Access to the file was denied". If I open the file with the file picker, the page is loaded, but as "file:///run/user/1000/doc/some-hax-number/index.html", and the resources in the page are not properly loaded.

How can I properly open /home/user-other/path/to/index.html?

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

The text for certain parts of the calendar screen are jumbled and impossible to read. I don't have this problem when I open the calendar app using Chrome or Chromium, or in Firefox on my Macbook. It seems to be unique to my Firefox browser on my Ubuntu machine. I am attaching a screen shot that indicates the jumbles I see. The most prominent ones appear on the top line where one can change the week and day one is viewing. There are other places as well which are easily seen on the screen shot, especially when it is "blown up". I don't know how to fix this.

In any case, thanks in advance for your help and consideration. Best wishes, Paul Muhly

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or password data could be found."

I installed firefox as a flatpak on ubuntu 22.10(kinetic kudu) and everything works fine except for one thing,that being the fact that i cant seem to drag bookmarks from one folder to another, as as soon as the bookmark is dragged from the folder towards another dropdown menu the entire bookmark dropdown closses. as soon as that happens i also cant seem to type inside of firefox restarting firefox fixes the latter issue but not the former.

i hope i explained the problem well

When i opened perticular video for playing then video progress bar shows completed before playing the video.How i can fixed that issue in firefox only in the firefox browser i am facing that issue

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

I have my login credentials saved in Firefox on a Windows PC. I just installed Ubuntu on another PC. I am signed into Firefox on both computers and Sync is enabled. When the Sync finished up on the Ubuntu PC, everything came across with the exception of the login credentials. Has anyone experienced something like this before?

I use Firefox to download, copy, and store WikiSpecies pictures.

Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items, totalling 11.5 GB. I have plenty of unused space in that directory (over 91 GB), so space is not an issue.

Lately, when I try to install a new picture, I keep getting a warning that the picture is already stored. This MAY be because I am running out of new pictures, but I can't tell.

Is there any capacity limit to a WikiSpecies directory?

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after 98. I've disabled all extensions - persist. I tried also Troubleshooting mode - still persist. I've tried reinstalling - persist. Where have to look? With Chromium I do not have such troubles. Thank you!

[edited] @yahoo.com . Trying to synchronize with my computer and i can not get it to work . Have scanned the code on computer ( Ubuntu 22.04 desktop three times & it nust shutsdown. Can you help me synch my browser ?

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF files.

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

Whenever a website prompts for me to upload or download a file and I except Firefox crashes, quitting in its entirety. This still occurs in "Troubleshoot" mode so I assume it is not any of my extensions. Here is a crash report from when this occurred if it helps. Another odd observation I made is that I am able to upload a file if I use a "drag-and-drop" feature on a website.

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

• I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
• I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
• Desmos I can't drag the points on the graph
• The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!