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Firefox won't Save As, won't allow me to change the location of Downloads folder, doesn't prompt to Save...

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt. It was working fine until a few days ago (perhaps … (read more)

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

Asked by user239a 2 months ago

Last reply by jonzn4SUSE 2 months ago

browser print size

System is Ubuntu 22.04 LTS. Firefox 130.0 is the browser. When printing PDF forms from a website, the printer dialog shows the paper size as US Letter, but it prints as… (read more)

System is Ubuntu 22.04 LTS. Firefox 130.0 is the browser. When printing PDF forms from a website, the printer dialog shows the paper size as US Letter, but it prints as a tiny version of the document.

When I dig deeper into the printer dialog, the page setup is listed as na_letter. When I change it to US Letter, the document will print correctly, but it reverts to na_letter for subsequent print jobs.

The printer is a Brother inkjet, MFC-J985DW. This problem only started recently and the only known changes have been automatic Firefox updates. Any suggestions for a fix?

Asked by dandola 2 months ago

Generic Wayland icon appears in Task Switcher instead of Firefox icon

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. F… (read more)

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.

Asked by John Gahbauer 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox Continually Crashing . . .

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0 For the past 2 weeks Firefox has been repeatedly crashing soon af… (read more)

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0

For the past 2 weeks Firefox has been repeatedly crashing soon after going on to certain sites or trying to apply my 2FA authenticator add-on.

Suddenly there's a screen shudder and a new window opens, inviting me to submit a crash report. See attached image.

I do not believe that this is down to Ubuntu 24.04 upgrade done at end of August.

But it's enough for me to largely go over to Chromium and Firefox Dev Ed.

If Mozilla don't act on this crashing I can see its market being lost fairly fast.

Asked by tamjk 2 months ago

Last reply by paulparker 2 months ago

firefox process will not start on ubuntu 24.04

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task ba… (read more)

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task bar/start menu/whatever. I opened my system moniter to see what was going on when i tried to start firefox and the processes do not show up in the process list. I tried a reinstall with the ubuntu software store and no noticeable change in behavior. Not sure how to get into the profile section, the option for it with a right click on the firefox icon does nothing seemingly. Under normal operations i have seen two firefox processes listed.

Asked by patryn36 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox cannot 'find' or open files or dirs above home directory in linux

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work. Problem: Firefox seems unable to see or open fi… (read more)

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work.

Problem: Firefox seems unable to see or open files that are above or outside the user's home dir tree.

The only extra packages installed are the LAMP stack and Google Chrome, which has no problem. (had to have something for A/B testing.)

I've tried entering the url of file:///var/www/index.html, I've tried selecting 'open with...' from the files app, etc. Nothing works.

I can get to the file through http://localserver/index.html with no issues. I've verified permissions on the entire directory tree to the file. Everything from end to end has read permissions for all, 755.

I've checked the following advanced settings: security.sandbox.content.level..............................0 (started at 4, now at 0, no effect or change.) security.fileuri.strict_origin_policy.........................false (default setting as installed.)

I am able to open file:/// and get a dir listing. BUT, if I click on var, it gives "Access to the file was denied." I even tried changing the permissions on /var to 777, but no change.

This seems to be a Firefox only problem, since Google Chrome works where firefox doesn't.

I've spent several hours searching for ways to fix this, all with no success. Does anyone have any idea how to fix this, or even what to look at???

Asked by cliffb1 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Issue loading images on specific site on Linux

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because … (read more)

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS.

The site is: knowledgecottonapparel . com

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

Asked by ben170 2 months ago

Last reply by ben170 1 month ago

Im trying to get set up using Lenovo Ubuntu? Never used this system before and am having a rough go

I really do not know. I'm reaching out just hoping you can help. because I am screwing up, having a problem every time I try to get started. Now, I would prefer to co… (read more)

I really do not know. I'm reaching out just hoping you can help. because I am screwing up, having a problem every time I try to get started. Now, I would prefer to continue to operate in chrome as everything I have is stored through google and chrome. Just when I think I have got an extension in place, I cannot get it to come up and then I have this keyring thing that i thought i had squared away, but apparently haven"t. So now I am going to have to know what process to go through, then what steps in each stage of the process.


Help me please

Asked by Rudy D Borboa 2 months ago

  • Solved

Missing minimize and restore buttons on tabbar in Kubuntu 24.10

Hello Recently I've upgraded from Kubuntu 24.04 to 24.10. I'm almost sure that the minimize/restore buttons were available in my Firefox after the system upgrade. For th… (read more)

Hello

Recently I've upgraded from Kubuntu 24.04 to 24.10. I'm almost sure that the minimize/restore buttons were available in my Firefox after the system upgrade. For the last few days I can see they are missing - please see attached images.

I can partly fix the problem by going to Settings->More tools -> Customize toolbar and selecting "Title Bar" checkbox. In that case I have the title bar displayed with all 3 button (minimize, restore, close).

But I would like to have the default behavior: title bar is turned off and the mentioned 3 buttons be visible in the tab bar.

How to have those buttons in the tab bar when the title bar is turned off?

Asked by eftewuer 1 month ago

Answered by eftewuer 1 month ago

  • Solved

Sync firefox data to new computer.

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2… (read more)

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2, Ubuntu 24.04.

Asked by chocomo99 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

Downloading files from the firefox browser using unbuntu linux

For the past few months, the browser will no longer download any files. The only diagnostic that I can see is failed when the download is attempted. I have refreshed fi… (read more)

For the past few months, the browser will no longer download any files. The only diagnostic that I can see is failed when the download is attempted. I have refreshed firefox and the problem remains. Chrome can download without any problems, but I used firefox for many years and wish to continue.

Bob Hopkins

Asked by wb2udc 1 month ago

Last reply by jonzn4SUSE 1 month ago

Addblock Plus needs to be updated because YouTube figured out how to detect it

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozil… (read more)

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozilla Firefox Snap for Ubuntu Canonical-002-10. Add block Plus version sorry I can't find that information.

Asked by Steve7233 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (read more)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Asked by Mx. Sx. 3 months ago

Last reply by Mx. Sx. 3 months ago

Scrollbar arrows missing on Ubuntu KDE desktop

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a… (read more)

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a way to fix this? It is a major accessibility problem.

Asked by pjcamp 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (read more)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Asked by ms.sona.12 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Many sites wont load i firefox, some kill the browser entirely

Summary: Firefox fails to load many sites, and some will kill the entire browser. I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I … (read more)

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Asked by jmtocher 1 year ago

Last reply by jmtocher 1 year ago

  • Archived

Can't Download Any File from Mozilla Firefox (Ubuntu 22.04.1)

Hi! I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tr… (read more)

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Asked by Elias Myserlis 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox causes whole system to crash frequently, often multiple times a day

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone… (read more)

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Asked by DrunkenDefenestrator 1 year ago

Last reply by DrunkenDefenestrator 1 year ago