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Migrating Firefox from Windows 7 to Ubuntu 20.04.1 LTS

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange … (read more)

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange it for the profile folder on the new Ubuntu computer. Problem is that this is the very latest Ubuntu version (only a few weeks old) and there IS no profiles folder in Firefox!

What there is, is a profiles.ini file but I am reluctant to put it in there because it does not appear to have anything to do with the contents of the ex-windows profile folder.

There is an option to create a new folder but I'm not at all sure what this would do.

Hope you can help

Blessed be Karma

Asked by Karma Singh 1 year ago

Answered by Karma Singh 1 year ago

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Firefox hangs Ubuntu 20.04

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but … (read more)

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Asked by Lumaja 1 year ago

Answered by schnrl 1 year ago

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Audio mp3 only saved as html although extension

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio downloa… (read more)

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?

Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.

Asked by blazeditch 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the… (read more)

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Asked by atomino2000 9 months ago

Answered by atomino2000 9 months ago

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Firefox wont open file browser via websites

I'm running Linux Ubuntu 20.4 Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file … (read more)

I'm running Linux Ubuntu 20.4

Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file browser comes up.

As per previous discussions on this issue, I have tried Safe mode, refresh (in fact total new operating system and re-install of firefox) and disabling hardware acceleration, even turning off popup blocker and none of these have made any difference.

Asked by blackwhitehorse22 9 months ago

Answered by blackwhitehorse22 9 months ago

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Tab title causes resizing of tab content

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize t… (read more)

When video/audio starts playing on a browser, the tab title displays 'playing' text. This additional line resizes the window height and causes the tab content to resize too. For example youtube starts resizing video window height and width - and this is very annoying. How do I remove 'playing' text from tab FOREVER?

Asked by smalex9 10 months ago

Answered by jonzn4SUSE 10 months ago

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Problem with Xfinity.com website

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out … (read more)

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out and shows only 3 dots that move slightly to show something is happening. Eventually, the site times out and goes back to the login screen.

This happens on my laptop. It is running Firefox version 86 under Ubuntu Linux. I have tried this on another computer running Windows 10 and get the same result, unless I use Microsoft's browser. Firefox loads the Xfinity site correctly on my Android phone, version 86.1.1

Any help would be greatly appreciated

Bill

Asked by wrb2154 1 year ago

Answered by jonzn4SUSE 1 year ago

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Can't open links from other apps, error "Firefox is already running"

This question was asked 6 months ago and I have the same problem. Running Ubuntu Mate 21.04 (metacity), FF 91.0.2 (64-bit). I have it set up with two different profiles, … (read more)

This question was asked 6 months ago and I have the same problem.

Running Ubuntu Mate 21.04 (metacity), FF 91.0.2 (64-bit). I have it set up with two different profiles, with separate menu entries for each using "firefox -P [PROFILE NAME] -no-remote %u". One of them is set to always use private browsing mode and I use that profile as my default app in mate.

If if set chrome as my default browser, I can open links from other apps without a problem regardless of chrome being already running or not.

When I set FF as default, whenever it is already open and I try to open a link, I get a "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." error.

I've seen some comments about similar issues with wayland and tried setting MOZ_DBUS_REMOTE and even MOZ_ENABLE_WAYLAND to 1.

Can you help me?

Asked by vbm 9 months ago

Answered by FredMcD 9 months ago

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Google docs add-ons not working on Firefox

I am using Firefox 95.0.1 on Ubuntu 20.04. When I want to use an add-on in google docs, I see this error screen in Firefox. Opening the add-on in a separate window does n… (read more)

I am using Firefox 95.0.1 on Ubuntu 20.04. When I want to use an add-on in google docs, I see this error screen in Firefox. Opening the add-on in a separate window does not work either and even if it did, it would be off the purpose of a google doc add-on. How can I solve this problem?

Asked by Arman 5 months ago

Answered by Arman 5 months ago

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Firefox 91 menu button not working

Problem appeared in the last few days so I assume it is due to the recent update - 91.0.2 Clicking the Menu button (3 bars), the button goes grey but the application menu… (read more)

Problem appeared in the last few days so I assume it is due to the recent update - 91.0.2

Clicking the Menu button (3 bars), the button goes grey but the application menu does not appear. If I move the mouse around, I see flashes of the menu but that's all. A graphics problem?

I have also found that copying and pasting is inconsistent. Sometimes it works sometimes it doesn't. Sometimes it flashes. No problem in Thunderbird or other applications.

I have tried reinstalling Firefox - no difference I have tried Firefox in Safe Mode - no difference

Linux Ubuntu 21.04 Gigabyte B360M HD3 with integrated graphics

Any advice gratefully received

Asked by habana73 10 months ago

Answered by FredMcD 10 months ago

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How can version 98.0 be very outdated ??

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me. Kubuntu 20.04.4 LTS Release: 20.04 Codename… (read more)

I have been having problems accessing part of a membership site. Can't get past the first step, it doesn't work for me.

Kubuntu 20.04.4 LTS Release: 20.04 Codename: focal Firefox Version 98.0 (64 bit)

Have been informed from the website owner that the IT person has tested this with Explorer, Safari and Chrome, and all work. The IT support person then goes on to state - "....... that the client needs to use a different browser as Firefox is very outdated."

So, I was using the latest version and it is "very outdated"  ???

How can I respond ? Is there a training course for the IT person to deepen their skill level ?

Asked by oygle 3 months ago

Answered by oygle 3 months ago

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Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 1 year ago

Last reply by cor-el 1 year ago

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VPN issue on Firefox

Hello everyone, when I turn on my VPN and I want to use Firefox, it disconnects my connection and I can't open any web page and website! Instead when I open a private pag… (read more)

Hello everyone, when I turn on my VPN and I want to use Firefox, it disconnects my connection and I can't open any web page and website! Instead when I open a private page (incognito mode) everything is okay and Firefox works properly! Can you help me to figure out this issue?

Asked by Chino-Mohtajeb 4 months ago

Answered by jonzn4SUSE 4 months ago

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Resize Window. Cannot Do It

Version 92.0 (64 bit) Ubuntu: 18.04, 20.04 For a couple of months, I have not been able to resize the FF window. Consequently, I abandoned FF for Chrome. I've just upgrad… (read more)

Version 92.0 (64 bit) Ubuntu: 18.04, 20.04

For a couple of months, I have not been able to resize the FF window. Consequently, I abandoned FF for Chrome. I've just upgraded my os to Ubuntu 20.04 (from 18.04) so I thought I'd try FF again. The problem persists.

Minimize/Maximize work fine, but when non-maximized, the resize "handles" don't show up (see attached image). I've tried safe-mode, as suggested by some previous post, but it hasn't helped.

Asked by rudolf.fernandes 8 months ago

Last reply by rudolf.fernandes 8 months ago

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Firefox audio gets choppy, grainy and with electrical noise after logging on youtube

Hello everyone, i'm currently on ubuntu 20.04.2 LTS, and pretty frequently 1/2 times a day, when I'm on youtube, the browser just starts messing up completely the audio. … (read more)

Hello everyone, i'm currently on ubuntu 20.04.2 LTS, and pretty frequently 1/2 times a day, when I'm on youtube, the browser just starts messing up completely the audio. It is delayed by at least 2 or 3 second, and it is all confused by a really awful interference noise. The problem goes on if i don't restart my browser, or sometimes even my pc. I tried disabling hardware acceleration but it doesn't work

Asked by michelececcacci1 10 months ago

Answered by michelececcacci1 10 months ago

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Borders of some controls are white instead of none

I'm on Linux and I have a custom theme that has no borders for inputs & such (picture 1 is an example), however instead of them not appearing on Firefox, they appear … (read more)

I'm on Linux and I have a custom theme that has no borders for inputs & such (picture 1 is an example), however instead of them not appearing on Firefox, they appear white. I'm not gonna change my whole theme just to be able to have a pretty browser in 2022. How can I change these borders (picture 2) while keeping the GTK theme?

Asked by billyboybackdoor 4 months ago

Answered by billyboybackdoor 4 months ago

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FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (read more)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 1 year ago

Last reply by FredMcD 1 year ago

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Where Does Firefox Store Locations of Used Websites?

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site. First, I am running Firefox on Ubuntu, but Ubuntu is not … (read more)

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site.

First, I am running Firefox on Ubuntu, but Ubuntu is not relevant because the same issue occurs in Windows.

Whenever I access a file, for example, one at https://species.wikimedia.org/wiki/Chioneosoma, its color (which is programmable) changes from a light bluish green to a deeper violet. Where is this color-difference stored? I have thousands of WikiSpecies files I have accessed, and they all show the violet "accessed" color if I ever have opened the file to read its contents. The problem is that when Ubuntu has to be reinstalled, I can add references to all my files, but the color-changes seem to be lost. This is a serious issue, because I currently have over 50,000 files referenced (and saved in my directory file:///home/jwill/Documents/WikiSpecies/Animalia_Plantae_8) and am still adding to them!

I think the storage location must be somewhere in one or more of the following files ('_' replaced '/'):

   _home_jwill_.mozilla
   _home_jwill_.cache_mozilla_firefox 
   _home_jwill_.cache_MM_firefox
   _usr_lib_firefox

Can you please tell me where the list of accessed files is stored? Whenever I enter a referenced directory, to access it, the color changes; so, Firefox must be able to store a reference to each new referenced directory name.

Asked by jwill1000000 7 months ago

Answered by jwill1000000 7 months ago

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Ubuntu 20.04 - Not loading or rendering any pages

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address. I have already rebooted multiple times, purged Firefox … (read more)

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address.

I have already rebooted multiple times, purged Firefox through aptitude, deleted all files related to Firefox (profiles, the complete .mozilla folder in home, everything else) and reinstalled as suggested in various support platforms. I have started Firefox in safe mode as well.

As far as I can tell the problem started after I used "another" Firefox through my universities Citrix service to be able to access their library catalogue. I had to symbolically link all of the files in the Firefox certificate folder to that of the Citrix client for that client to work, although I've since removed those links as well and it did nothing.

I am really pulling my hairs over this as Firefox is heavily integrated in my workflow and I don't want to switch to Chrome but I also don't want to completely reinstall my laptop as that would mean completely setting up my work environment again too.

Asked by koen.m.luyten 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved

File upload dialog not appearing

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs.… (read more)

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs. When I click a button that's supposed to give me one, nothing happens.

This has been happening with: - The "attach files" button in Gmail - A file upload button on Gradescope (website for managing homework assignments) - File -> Open File... and Ctrl+O.

Dragging and dropping a file onto an email in Gmail does attach the file -- it's just that the button doesn't work.

I've tried restarting, and I've tried running Firefox in Troubleshoot Mode -- so far nothing has fixed the problem. What else should I do?

Asked by allispaul 2 months ago

Answered by jonzn4SUSE 1 month ago