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Cannot access account due to 2FA

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted. Account: Purple_Fish _5374 Account link: http… (read more)

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted.

Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

Asked by Iren Dev 4 months ago

Last reply by Kiki 3 months ago

Bestätigungs Mail kommt viel zu spät, wenn überhaupt

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode … (read more)

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode viel zu spät! Es dauert ca. 20 bis 30 Minuten. Woran liegt das?

Asked by Jörg Erdmann 1 month ago

Last reply by Denys 1 month ago

TWo Part Authentication of Account

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried agai… (read more)

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried again I went to someone trying to scam me about security. I am using this forum to tell someone this happened. Thank you.

Asked by acgjgittins1 2 months ago

Last reply by Paul 2 months ago

Authentication Not Working

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not… (read more)

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not work. I have tried several authentication apps but i am always returned with the same error message whenever i enter in my code. "Invalid two-step authentication code". Is their a fix to this, so far i tried using google authenticator and DuoMoblile. Thanks

Asked by jyoushiv 4 months ago

Last reply by Kiki 3 months ago

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN WHEN I VIEW MY SETTINGS,… (read more)

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN

WHEN I VIEW MY SETTINGS,,,,TWO STEP COMES BACK AS DISABLED.....BUT THATS INACCURATE ?? HOW CAN I DISABLE THE FORCED TWOSTEM FEATURE ON THIS SINGLE COMPUTER ??

Asked by baiardir 1 month ago

Last reply by Denys 1 month ago

Two factors authentication

Good morning I got problems with my account because I sold my old phone and forgot change Authentication but I have access to Email can you can help me restore access to … (read more)

Good morning I got problems with my account because I sold my old phone and forgot change Authentication but I have access to Email can you can help me restore access to my account?

Asked by warzoneplayer666777 3 months ago

Last reply by Paul 3 months ago

Yahoo codes not being sent to my Android Phone from Firefox Browser

Hi, I am failing to access two of my yahoo mail accounts. I am using Fire fox as my browser and Yahoo as my home page. I have one other yahoo account which doesn't use … (read more)

Hi, I am failing to access two of my yahoo mail accounts.

I am using Fire fox as my browser and Yahoo as my home page.

I have one other yahoo account which doesn't use two step signing in (where they send a code to my Android phone). This I can access.

I see there are a lot of people on the Internet suffering the same thing. What is the answer; if there is any.

I have tried most of the suggestions. I can't email them (can't find their address) or phone them (number don't work).

There are premium numbers. Is this the way it is going? If it is; if I can get my emails back, I think I will leave them.

No point emailing me. I can't get in.

Please Help; help; help, Ahhhhhh!

Best Regards DN

Asked by fn105fn 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I'm trying to recover my password on firefox I can't use any of the 8 digit backup codes that were sent on 10/23/24

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job. Thanks for any help … (read more)

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job.


Thanks for any help

Asked by John Holland 3 months ago

Last reply by Paul 3 months ago

I cannot log in to iCloud.com, even after popup block exception. Any suggestions?

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow ac… (read more)

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow access. After I approve, I get a 6-digit verification code on the iPhone. But no popup window appears on the Firefox tab, so I can enter the code. Any suggestions?

Asked by johnson1738 3 months ago

Last reply by Paul 3 months ago

2nd verification issue, email closed.

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I i… (read more)

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Asked by Jimmy 3 months ago

Last reply by Paul 3 months ago

2FA disabled but I still need to get an e-mail code to login to account with my browser

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login proc… (read more)

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login process will send me an e-mail with a code.

And I have 2FA disabled, but I still have to go through the 2FA process.

How do I effectively TURN THIS OFF.

(I do not store passwords in Firefox...I only store a few convenient shortcuts in the bookmark bar)

I use this feature so I have the same shortcuts in my bookmarks bar across multiple computers.

Thanks in advanced

Asked by Cynyster 2 months ago

Last reply by Paul 2 months ago

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (read more)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Asked by Sijmen 1 month ago

Last reply by Denys 1 month ago

AUto logged out

Dear, i opened my firefox and found my self logged out automaticly and when am trying to login and enter the activation code sent to my email i recieve this msg You’… (read more)

Dear,

i opened my firefox and found my self logged out automaticly

and when am trying to login and enter the activation code sent to my email i recieve this msg

You’ve tried too many times. Please try again ⁨in 5 minutes⁩.

Asked by Mahmoud Tantash 5 months ago

Last reply by Denys 5 months ago

Outlook asks for biometric but my laptop isn't compatible

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running m… (read more)

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running macOS Big Sur (as this is the only one that still works decent). The Open Web Autentification Panel pop up says "Touch your secuity key to continue with login.microsoft.com". Thank you for any help you might provide!

Asked by koala1ann 1 month ago

Last reply by jonzn4SUSE 1 month ago

I cannot receive confirmation codes from yahoo to sign in to my emails

I cannot receive confirmation codes from yahoo to access my emails. I have tried everything else and have been advised to check with my browser (Firefox). I arrive at 'E… (read more)

I cannot receive confirmation codes from yahoo to access my emails. I have tried everything else and have been advised to check with my browser (Firefox).

I arrive at 'Enter verification code' and given 3 options; I use 'Text' via my Android phone. I don't do social networks.

It has been working grand up until the last 3 weeks or there about.

I have very important emails waiting and it is all driving me crazy.

I cannot access Yahoo help; it seems I have to log in which I cannot because I need to receive these codes to log in.

Can anyone help? Personally I think it should be Mozilla but again I seem to be going around in circles. And I cannot receive emails as the check box states ..... Email me when someone answers the thread.

Best Regards Everyone

Asked by fn105fn 3 months ago

Last reply by Paul 3 months ago

Account Login - Mail address no longer exists

Several years ago I created an account for Firefox Sync. Meanwhile I changed my mail address, the old one, with which I registered, has been deleted as I just realized. S… (read more)

Several years ago I created an account for Firefox Sync. Meanwhile I changed my mail address, the old one, with which I registered, has been deleted as I just realized. So I can no longer access the code to login on new devices. What am I supposed to do now?

Asked by starfish1987 2 months ago

Last reply by Paul 2 months ago

two factor autentication cannot be set

I cant setup my 2FA every time Im at the end of the process where I need to add one of my security keys it just crashed with note that my time of the device is not corren… (read more)

I cant setup my 2FA every time Im at the end of the process where I need to add one of my security keys it just crashed with note that my time of the device is not corrent or whatever. Why, how, what does my time has to do with anythin? Nepodařilo se zapnout dvoufázové ověřování. Zkontrolujte, zda jsou hodiny na vašem zařízení nastaveny na automatickou aktualizaci, a začněte znovu.

Tried like 25 times with different autenticators. Is it like broken or what is happening?

Asked by JamesWhisky 3 months ago

Last reply by Konstantina Papadea 3 months ago