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Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (read more)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Asked by 3OldeSaoirse 1 month ago

Last reply by Paul 1 month ago

Can't log in to Hotmail

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security k… (read more)

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security key" - but it has never asked to create any of these. Apparently, it is impossible to sign in with a password. And this request seems to originate from Firefox, not from Microsoft - and I am able to sign in to Hotmail with other browsers. How can I disable this, so I can use Hotmail in Firefox?

Asked by petri.suila 1 month ago

Last reply by Paul 1 month ago

2FA token generated for Firefox Account has the wrong name (email)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" … (read more)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" (email) on the token generated by my 2FA App was the primary email of my Firefox Account.

Then I clicked on "Change", and followed through the same steps as when 2FA was "Added". Now, the "name" on the generated token was neither the primary or the secondary email of my Firefox Account ! The name on the token was the email I used as the primary email of my Firefox account back in 2020 ! Despite the wrong name (email), the 2FA code worked fine for signing in. How and why does this happen? What is the intended purpose of the "Change" option?

I fixed the name on the token by Disabling then Adding 2FA again.

A Curiosity?: When I try to sign into Firefox account, 2 emails are offered by Firefox - the current primary email for the account, and the previous primary email for the account. The second email IS in Logins, but not for accounts.firefox.com. The 2nd email is rejected if it is tried to be used. Where is Firefox getting the previous account email from?

Asked by Stone 1 month ago

Last reply by Paul 1 month ago

TWo Part Authentication of Account

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried agai… (read more)

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried again I went to someone trying to scam me about security. I am using this forum to tell someone this happened. Thank you.

Asked by acgjgittins1 1 month ago

Last reply by Paul 1 month ago

Approving a sign-in to Mozilla

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please. Thank you … (read more)

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please.

Thank you

Asked by tinyf 1 month ago

Last reply by tinyf 1 month ago

New DUO doesn't work with Firefox since I erased iPhone

I erased my iPhone and reinstalled Duo afterwards. There is no problem with the notices Columbia U sends to my iPhone to complete a Columbia sign in. But Firefox rejects … (read more)

I erased my iPhone and reinstalled Duo afterwards. There is no problem with the notices Columbia U sends to my iPhone to complete a Columbia sign in. But Firefox rejects the codes Duo generates for Firefox sign in on university-owned computers. There was no problem before I cleaned my phone and reinstalled Duo.

???

Asked by john 1 month ago

Yahoo codes not being sent to my Android Phone from Firefox Browser

Hi, I am failing to access two of my yahoo mail accounts. I am using Fire fox as my browser and Yahoo as my home page. I have one other yahoo account which doesn't use … (read more)

Hi, I am failing to access two of my yahoo mail accounts.

I am using Fire fox as my browser and Yahoo as my home page.

I have one other yahoo account which doesn't use two step signing in (where they send a code to my Android phone). This I can access.

I see there are a lot of people on the Internet suffering the same thing. What is the answer; if there is any.

I have tried most of the suggestions. I can't email them (can't find their address) or phone them (number don't work).

There are premium numbers. Is this the way it is going? If it is; if I can get my emails back, I think I will leave them.

No point emailing me. I can't get in.

Please Help; help; help, Ahhhhhh!

Best Regards DN

Asked by fn105fn 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Two factors authentication

Good morning I got problems with my account because I sold my old phone and forgot change Authentication but I have access to Email can you can help me restore access to … (read more)

Good morning I got problems with my account because I sold my old phone and forgot change Authentication but I have access to Email can you can help me restore access to my account?

Asked by warzoneplayer666777 2 months ago

Last reply by Paul 2 months ago

2nd verification issue, email closed.

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I i… (read more)

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Asked by Jimmy 2 months ago

Last reply by Paul 2 months ago

I'm trying to recover my password on firefox I can't use any of the 8 digit backup codes that were sent on 10/23/24

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job. Thanks for any help … (read more)

The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job.


Thanks for any help

Asked by John Holland 2 months ago

Last reply by Paul 2 months ago

I cannot log in to iCloud.com, even after popup block exception. Any suggestions?

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow ac… (read more)

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow access. After I approve, I get a 6-digit verification code on the iPhone. But no popup window appears on the Firefox tab, so I can enter the code. Any suggestions?

Asked by johnson1738 2 months ago

Last reply by Paul 2 months ago

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 2 months ago

Last reply by George Kitsoukakis 2 months ago

Повідомлення про помилку, під час спроби налаштувати двофакторну аутетифікацію

"Invalid or expired code. Check your authenticator app and try again." Видається вищезазначена помилка, коли пробую налаштувати двофакторну авторизація за допомогою Goog… (read more)

"Invalid or expired code. Check your authenticator app and try again."

Видається вищезазначена помилка, коли пробую налаштувати двофакторну авторизація за допомогою Google Authenticator або Microsoft Authenticator.

Asked by Igor 2 months ago

  • Solved

stoP blOCKING me

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING… (read more)

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING THIS> i GUESS IT IS TIME TO FIRE YOU AND FIND ANOTHER BROWSER THAT IS NOT DISRUPTING MY LIFE.

Asked by mmitchell42 2 months ago

Answered by Paul 2 months ago

Passkey No Longer Working

As of a two days ago, passkey functionality in Firefox is not working (v142.0.1 on MacOS 15.6.1). I have a passkey setup with Google, and when I sign in and the popup sho… (read more)

As of a two days ago, passkey functionality in Firefox is not working (v142.0.1 on MacOS 15.6.1). I have a passkey setup with Google, and when I sign in and the popup should appear for the passkey, it no longer does. This also causes Firefox to become unresponsive and must be force-quit. Any solutions?

Asked by jeremyalyons 2 months ago

made to get a code to sign in to web sites

After i sign on to Amazon & some other sites it wants to send me a verification code before I can get on. It says this is Firefox that is demanding this. I am fed up … (read more)

After i sign on to Amazon & some other sites it wants to send me a verification code before I can get on. It says this is Firefox that is demanding this. I am fed up with having to do this. I signed in to my account and the 2nd verification app isn't even downloaded or enabled.

Asked by hoovermaneuver 2 months ago