Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck … (read more)
Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.
I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin. When I try to go to Gmail, I enter … (read more)
I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin.
When I try to go to Gmail, I enter my gmail address, and then Firefox pops up a screen wanting me to insert my security key, and there are no buttons to change how I verify my identity.
I've hunted all around for what setting in Firefox is causing it, but no luck so far. Ideas?
Please remove the 2 part authorization to my account...!
My main Email Got Hacked how can I change my email or add a Account recovery key to my mozilla account or even add Two-step authentication ? I am very frustrated, p… (read more)
My main Email Got Hacked how can I change my email or add a Account recovery key to my mozilla account or even add Two-step authentication ? I am very frustrated, please advise urgently.
Hi, I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only… (read more)
Hi,
I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only after a few hours. So it's too late to enter it.
Best regards
Friedrich
Hello, sync and account email i want to login - i know the password but i never get the code for verify to login on my mail. its not in spam, unwanted or anything else.… (read more)
Hello,
sync and account email i want to login - i know the password but i never get the code for verify to login on my mail.
its not in spam, unwanted or anything else. i tried it many times now but i never get any mail so i cant login anymore.
how should i ever get access to my account again? because there is no other way..
I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request ca… (read more)
I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.
Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.
I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow… (read more)
I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.
I don't get email with verification code when trying to verify my account on my re-booted computer?
firefox replaced replaced edge and just made matters worse
I used to log into my Vanguard account until, maybe one month ago. Now it requires me to take a picture of a square box with my mac desktop computer. Don't know how to do… (read more)
I used to log into my Vanguard account until, maybe one month ago. Now it requires me to take a picture of a square box with my mac desktop computer. Don't know how to do that. Can I use the old Fire Fox update?
For several months now I am not longer able to use Firefox when signing into sites (Bank of America, ID me) that authenticate using a security device. I have refreshed f… (read more)
For several months now I am not longer able to use Firefox when signing into sites (Bank of America, ID me) that authenticate using a security device. I have refreshed firefox and turned off enhanced tracking protection for those sites - but no change. When I long in and get to the authentication stage I immediately get an error before using the device; then later when I refresh and use the device Firefox freezes and is unresponsive. It does not show "unresponsive" in Force Quit - but the only way to do anything is to quit firefox. I'm running Sonoma 14, the latest version of Firefox. This is a major problem - I'm using Firefox for security and now I have to go to another browser each time I want to securely sign in to a site.
I tried to sign into my account, but then it sends a code to my email which i go into but didn't get and have waited for an hour but still nothing. Has this happened to a… (read more)
I tried to sign into my account, but then it sends a code to my email which i go into but didn't get and have waited for an hour but still nothing. Has this happened to anybody?
How do I enable two factor or MFA. I cant find it in settings. Thank you!
Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to… (read more)
Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott
Bonjour Perdu tous les codes pour connexion en deux étapes comment me connecter? Gerard
Don't have a phone
When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs m… (read more)
When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs me in. This doesn't happen in Firefox but instead says, "Touch your security key to continue with login.microsoft.com. I am not using a security key and they are not allowed by my work. This works fine on Chrome based browsers.
Is there some setting that will fix this or is this a bug with Firefox?
Hi, I told my banking site to trust my computer but I changed my mind and want 2fa back. When I go to my banking site using chrome, it uses 2fa so I know it is not on … (read more)
Hi,
I told my banking site to trust my computer but I changed my mind and want 2fa back. When I go to my banking site using chrome, it uses 2fa so I know it is not on the banking site.
What do I need to do for firefox to start using 2fa for this site again? It says firefox browser is up to date and I'm using Windows 11. Thanks, Steve
I downloaded firefox desktop for my imac 27" none of the passwords I had on file would work so I changed the password and tried it. It appeared to work but after a while … (read more)
I downloaded firefox desktop for my imac 27" none of the passwords I had on file would work so I changed the password and tried it. It appeared to work but after a while the incorrect password came up again. I continued to try using the code you sent via email several times and even though it appeared to. accept the password it still rejects your code. I have tried both caps and lower case characters but it still rejects the login
