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Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by 1940630798 8 months ago

Answered by sider 8 months ago

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FF (latest version) not loading a local htm file

Hi, I have local saved html file which loads images from our security cams The html has only code like this <html> <head></head> <body> <scr… (read more)

Hi, I have local saved html file which loads images from our security cams The html has only code like this

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?

Asked by Sascha 9 months ago

Answered by TyDraniu 9 months ago

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Hulu not working after 129.0 update

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (read more)

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Asked by Don 8 months ago

Answered by Paul 8 months ago

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firefox crashing

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a t… (read more)

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Asked by Maksim Podterebkov 8 months ago

Answered by Maksim Podterebkov 8 months ago

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I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (read more)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Asked by Sean Wheeler 9 months ago

Answered by Sean Wheeler 9 months ago

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Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (read more)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Asked by roxri09 8 months ago

Answered by jonzn4SUSE 8 months ago

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Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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ABC.com Videos don't play

Hello, I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the ca… (read more)

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 9 months ago

Answered by jonzn4SUSE 9 months ago

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Firefox lagging lagging a ton for a second or two

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of secon… (read more)

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

Asked by theexaltedfuhrer 8 months ago

Answered by jonzn4SUSE 8 months ago

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All icons are monochrome

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (read more)

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Asked by Aidan 9 months ago

Answered by Aidan 9 months ago

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Captcha not loading

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error … (read more)

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error messages shown in the image.

All extensions are disabled.

Tracking protection is set to standard

The browser settings are set to standard

Asked by John Burn 7 months ago

Answered by John Burn 7 months ago

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Blue Square at the tip of the mousecursor

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activate… (read more)

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable

Asked by peter851 8 months ago

Answered by peter851 8 months ago

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Platform version error

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion <… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 9 months ago

Last reply by Paul 9 months ago

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Economist article links fail

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The art… (read more)

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC.

When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail.

Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Asked by Les 8 months ago

Answered by Les 8 months ago

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Live video channels not streaming on Hulu

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to st… (read more)

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to stream local tv stations' 24 hr streaming sites. Other streaming services (Disney+, ESPN+, Netflix... etc) stream just fine. Hulu works perfectly in Microsoft Edge but I truly prefer not to use it. I've been using Firefox for years. This has happened after the latest update of Firefox. The update before this latest I experienced a similar problem and using the trouble shoot mode narrowed it down to a problem with Adblocker Ultimate extension. I deleted the extension and reinstalled it and the problem corrected. I did the same this time and no success. I have cleared the cache and reset Firefox and still the problem exists. TIAF any help.

Asked by Thomas DelConte 8 months ago

Answered by Paul 8 months ago

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Filenames with encoded URLs no longer save correctly in URL Encode format as of 127.0

Up to 126.0b9, files with encoded URLs in their filenames downloaded normally. As of 127 onward, however, it gets changed to _3A instead of %3A, etc. Is there a setting s… (read more)

Up to 126.0b9, files with encoded URLs in their filenames downloaded normally. As of 127 onward, however, it gets changed to _3A instead of %3A, etc. Is there a setting somewhere in config to revert this?

Example:

Supposed to be: test [sound=https%3A%2F%2Ffiles.catbox.moe%2Fe547nk.mp3].png Downloads as: test [sound=https_3A_2F_2Ffiles.catbox.moe_2Fe547nk.mp3].png

Asked by theconquistadork 8 months ago

Answered by cor-el 8 months ago