Firefox Community Forum

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Hi everyone,

I recently updated Firefox to the latest version, and ever since, it crashes immediately on startup. I haven’t installed any new extensions or made any significant changes to my system. I’ve tried restarting my computer and reinstalling Firefox, but the issue persists.

Is anyone else experiencing this problem? Are there any known solutions to fix this crash issue? I really rely on Firefox for my daily browsing, so any help would be greatly appreciated!

Thanks in advance.

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

i am already reached out to nord vpn for support, and i cant access google.com while conected to firefox on my computer,it works just fine on my laptop,

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no search engine will come up?? Thank You for any help or suggestions.

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

Hi, Hopefully someone can help. This started a couple of days ago. I'm actually trying to log in to my own account on Flickr. If I just input Flickr.com, the main front page loads, if I then go to log in, I get: "429 Too Many Requests You have sent too many requests in a given amount of time" on the screen. I've only hit enter once. As far as I can see this is the only site that does this BUT Youtube sometimes plays up, so maybe something is happening in the back ground with that. Might be totally unconnected.

I've tried using Opera (my main back up) and that loads my account just fine. I've tried turning off the extensions Adblock, No Script etc and the 429 error still pops up everytime I go to log in..

Any ideas? Anyone?

Thanks in advance. Graham

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable

Hi folks I can't login to my Corel.com account on Firefox but I can with Chrome. Can anyone figure out how I can overcome this with Firefox?

Hi, I have local saved html file which loads images from our security cams The html has only code like this

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?